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Direct Energy Claimed Company
Every day across North America, more than six million residential, business and services customers turn to Direct Energy for their read more
Direct Energy Company Culture
Direct Energy Culture
This score is derived from employee ratings & reviews2.5/5
Direct Energy's Overall Culture is rated D
Top Rated Culture Dimensions
Meetings
B-Perks & Benefits
CCompensation
C-eNPS
C-Executive Team
D+Direct Energy CEO
Bottom 5%Bottom 5% of Similar Size Companies on Comparably
Badar Khan
48 /100
See More
Diversity at Direct Energy
N/A
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterWomen at Direct Energy
N/A
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterDirect Energy eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Bottom 35%Bottom 35% of Similar Size Companies on Comparably
Recommend to a Friend?
-24
Direct Energy employees are -24% more likely to recommend Direct Energy as a great place to work
| 38% | Promoters |
|---|---|
| 0% | Passives |
| 62% | Detractors |
Working at Direct Energy
Working at Direct Energy is rated below average by 22 employees, across various culture dimensions. Direct Energy employees rate Meetings highest among all categories, and think that CEO Rating and Retention have the most room for improvement, putting Direct Energy’s culture in the Bottom 15% compared to similar sized companies on Comparably and in the Bottom 15% compared to other companies in Houston. See below in detail how working at Direct Energy was rated by employees.
Overall Company Culture at Direct Energy
D
Overall Company Culture at Direct Energy is rated D
Last updated 20 days ago
Bottom
15%
Direct Energy ranks in the Bottom 15% of other companies on Comparably with 1,001-5,000 Employees for Overall Company Culture Score
Direct Energy Employee Reviews
Out of 17 Direct Energy employee reviews, 6% were positive. The remaining 94% were constructive reviews with the goal of helping Direct Energy improve their work culture.
| Positive Reviews | 6% |
|---|---|
| Constructive Feedback | 94% |
Positive Reviews From Direct Energy Employees
- What is the best part about your compensation package?Bonus and the PTO time.
Constructive Feedback From Direct Energy Employees
- What does the leadership team need to get better at?Pick a direction. Stick with it. \nStaff projects reasonably. Set high but realistic goals instead of unattainable dreams.
- Why do you feel undervalued and what would make you feel better about your compensation?Not comparable to other companies in the Industry. Absolutely zero job security. Executive leadership constantly changing direction.
- What do your coworkers need to improve and how could you work together better?If every project in the company is the most important project in the company, it's impossible to set priorities.
Direct Energy Company Information
Direct Energy Company Overview
Every day across North America, more than six million residential, business and services customers turn to Direct Energy for their
Direct Energy Mission, Vision & Values
Direct Energy Mission & Values
We make it our mission to earn your trust by sharing our energy expertise and treating our customers with care.
| Headquarter | 12 Greenway Plaza, Suite 250 Houston, TX United States of America |
|---|---|
| Website | www.directenergy.com |
| Founding Date | 2011 |
| Tel | 7138773554 |
| Company Status | Private |
Direct Energy Competitors
Direct Energy competitors include First Solar, Gas Natural, Energy Future Holdings, and American Residential Services. Direct Energy ranks 4th in Overall Culture Score on Comparably vs its competitors. See below how Direct Energy compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
Culture Video
Direct Energy Employees
22 employees at Direct Energy have reviewed Direct Energy across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 20 days ago.
Overall, the 22 Direct Energy employees give their leadership a grade of D, or Bottom 15% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at Direct Energy are not very pleased with their total compensation at Direct Energy, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at Direct Energy are not very pleased with their team. 22 Participants grade the quality of their coworkers a D. The majority believe the meetings at Direct Energy are effective, and less half look forward to interacting with their coworkers.
The majority of employees at Direct Energy believe the environment at Direct Energy is negative. Most Participants believe the pace of work at Direct Energy is moderate. About 80% of the employees at Direct Energy work 8 hours or less.
Overall, the employees at Direct Energy are dissatisfied, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
Joining Direct Energy - Employee Onboarding
The prevailing opinion from Comparably users in Houston about their company is that it was prepared on their first day. Houston employees concluded that their overall onboarding experience was positive. 70% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
Direct Energy KPIs and OKRs
At this moment no Direct Energy employees have provided insight into whether or not they clearly understand Direct Energy's KPIs and OKRs.
Are your company's goals clear, and are you invested in them?
Are the KPIs/OKRs for your department clear?
Direct Energy CEO & Leadership
Direct Energy CEO - Badar Khan
48 /100
Badar’s approval rate is lower compared to CEOs at similar sized companies, putting Badar in the Bottom 5% of all CEOs of similar-sized companies on Comparably, and in the Bottom 5% compared to CEOs of all other companies in Houston. Badar Khan’s employees rank Direct Energy in the Top 40% for Meetings, in the Bottom 45% for Perks And Benefits, and in the Bottom 35% for Compensation. Khan is generally unpopular with Direct Energy employees, but ranks especially low with employees with Over 10 Years experience. However, employees in the IT department have a slightly more favorable view of the CEO. When compared to Direct Energy’s competitors, Badar Khan ranks below both American Residential Services CEO Luis Orbegoso and Energy Future Holdings CEO John Young.
Direct Energy Leadership
The Direct Energy Executive Team is rated a “D+” and led by CEO Badar Khan, COO Clockwork Home Services Scott Boose, and Chief Operations Officer Dave Roberts
Badar Khan CEO / President
Badar Khan serves as the CEO / President of Direct Energy.
Scott Boose COO Clockwork Home Services
Scott Boose serves as the COO Clockwork Home Services of Direct Energy.
Dave Roberts Chief Operations Officer
Dave Roberts serves as the Chief Operations Officer of Direct Energy. Dave started at Direct Energy in Jan of 2018. Dave... read more
Randy Kruger CFO
Randy Kruger serves as the CFO of Direct Energy. Randy started at Direct Energy in Feb of 2014. Randy currently resides... read more
Todd Hansen CFO
Todd Hansen serves as the CFO of Direct Energy.
Andrew Reaney Chief Marketing Officer
Andrew Reaney serves as the Chief Marketing Officer of Direct Energy.
Daniel Kipp Senior Vice President
Daniel Kipp serves as the Senior Vice President of Direct Energy. Daniel started at Direct Energy in Oct of 2004. Daniel... read more
David Brast Sr. Vice President North America Gas and Power
David Brast serves as the Sr. Vice President North America Gas and Power of Direct Energy. David started at Direct... read more
Direct Energy Salaries
How much does Direct Energy pay?
How much do people at Direct Energy get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Direct Energy is $122,326, or $58 per hour, while the estimated median salary is $121,893, or $58 per hour.
At Direct Energy, the highest paid job is a Director of Sales at $206,112 annually and the lowest is a CS Rep at $30,000 annually. Average Direct Energy salaries by department include: Sales at $139,951, Operations at $137,856, Engineering at $130,495, and HR at $127,885. Half of Direct Energy salaries are above $121,893.
8 employees at Direct Energy rank their Compensation in the Bottom 35% of similar sized companies in the US (based on 26 ratings) while 8 employees at Direct Energy rank their Perks And Benefits in the Bottom 45% of similar sized companies in the US (based on 8 ratings).
Salaries contributed from Direct Energy employees include job titles like Director of Finance, Budget Analyst, CS Rep, and IT Manager. Comparably data has a total of 6 salary records from Direct Energy employees.
Last updated 21 days ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $60k | $60k | 1st Percentile |
17th Percentile $90k | $90k | 17th Percentile |
33rd Percentile $122k | $122k | 33rd Percentile |
50th Percentile $167k | $167k | 50th Percentile |
67th Percentile $223k | $223k | 67th Percentile |
83rd Percentile $240k | $240k | 83rd Percentile |
100th Percentile $283k | $283k | 100th Percentile |
$122,326*
Average Compensation
$121,893*
Median Compensation
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
Direct Energy Salaries by City
Direct Energy Salaries by Department
Diversity & Inclusion at Direct Energy
The Diversity score provides insights into how diverse employees feel and rate their work experience at Direct Energy across various culture dimensions.
Ranked Culture the Highest
Ranked Culture the Lowest
Direct Energy Perks & Benefits
Health & Wellness
- Dental Insurance
- Vision Insurance
- Health Insurance
- Life Insurance
Paid Time Off
- PTO / Vacation Policy
- Paid Holidays
- Maternity / Paternity Leave
Financial Benefits
- 401K / Retirement Plan
- Tuition Reimbursement
- Employee Stock Purchase Plan
Office Perks
- Work From Home Policy
- Unique Office Space
Direct Energy PTO
Direct Energy PTO policy is a critical component of the benefits package offered to employees.
Other than healthcare, which of the following benefits is most important to you?
Does your boss expect you to work when you're on vacation?
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
Direct Energy Careers
Direct Energy Jobs
No Recent Jobs found for Direct Energy on Comparably
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H1B Visa
In 2019, Direct Energy applied for 22 H1B visas. Of the work permits applied for, 86% were approved, 5% certified-withdrawn, and 9% withdrawn.
An in-depth look at ‘Certified-withdrawn’ H1B applications at Direct Energy unveil that 2 approved work permit applications were withdrawn before the employee’s start date, and one was withdrawn by Direct Energy after the employee’s start date.
Work Permit Application Outcome
22
Total Applied
H1B Applications Outcome
- 86% Granted (19 out of 22)
- 0% Denied ( out of 22)
- 9% Withdrawn Application was withdrawn by the employer before approval/rejection (2 out of 22)
- 5% Certified-Withdrawn Application was approved but later withdrawn by employer (1 out of 22)
This data was calculated using publicly sourced data from OFLC Performance Data
Let Direct Energy Know You Want To Work There
Overview of Candidates Interested in Direct Energy on Comparably
Candidates By Department
All Industries | 24% | |
|---|---|---|
IT | 16% | |
Customer Support | 12% | |
Engineering | 8% | |
Design | 8% | |
Other | 32% |
Candidates By Location
Houston | 72% | |
|---|---|---|
Spring | 4% | |
New York City | 4% | |
Pasadena | 4% | |
Chicago | 4% | |
Other | 12% |
Frequently Asked Questions regarding Direct Energy
What is Direct Energy address?
Direct Energy location is at 12 Greenway Plaza, Suite 250
Who is the CEO of Direct Energy?
Direct Energy CEO is Badar Khan, their score by employees is 48
What is Direct Energy eNPS?
The eNPS for Direct Energy is -24
What is the salary for Director of Operations in Direct Energy?
Director of Operations average salary in the US is 166k
What are the salaries in the Customer Support in Direct Energy?
The average salaries for Customer Support in Direct Energy is 74k
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