Every day across North America, more than six million residential, business and services customers turn to Direct Energy for their read more

EMPLOYEE PARTICIPANTS: 22

TOTAL RATINGS: 129

CEO: Badar Khan

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eNPS at Direct Energy

Direct Energy's Employee Net Promoter Score (eNPS) is -24, as rated by 13 employees. Employee Net Promoter Score tracks Direct Energy employees' answers to this question: On a scale from 0-10, how likely are you to recommend working at Direct Energy to a friend? Today, 38% of Direct Energy employees would encourage their friends to become coworkers.

Last updated 19 days ago.

Where This Score Ranks Direct Energy's eNPS

BOTTOM
35%
In the Bottom 35% of 2039 Similar Sized Companies on Comparably
BOTTOM
35%
In the Bottom 35% of 58 Nearby Companies in Houston
4th
4th place versus 4 competitors rated on Comparably

Sep

Jan

May

-9

Dec

-17

Jul

-24

Jan

Promoters
Passives
Detractors

Who Ranks Direct Energy's eNPS the Highest?

Department - IT -34/100

Experience - Over 10 Years -34/100

Gender - Male -34/100

Who Ranks Direct Energy's eNPS the Lowest?

Ethnicity - Caucasian -50/100

Direct Energy eNPS At a Glance

Direct Energy employees are less likely to recommend Direct Energy as a great place to work. The employee Net Promoter Score is a simple way to measure loyalty and an employee's willingness to recommend working at their company to friends.

The IT department and employees with Over 10 Years experience provided the highest scores when answering the question, “On a scale from 0-10, how likely are you to recommend working at Direct Energy to a friend?” Based on 13 ratings, Direct Energy ranks 4th place versus its 4 competitors and is right below Gas Natural.

Compared to other companies in Houston, Direct Energy falls into the Bottom 35% of 58 companies. The last rating was provided 19 days ago.