
The overall product portfolio is out of date. There are over 20 databases that aren't in sync. The data is not as accurate as D&B would like customers to believe. They charge far too much for information you can find elsewhere. It was a different world 10 years ago, but now that data has become more of a commodity - D&B no longer has the best offering. There is little value-add to their products. If you already have a CRM, SCM, ERP application installed, you likely have access to the data required to make your decisions and don't need D&B data. They were a big player in a niche market and are not able to keep up with the competition. Their software is antiquated and starting to show signs of aging - outages, bad data, data leaks....
Finance/credit/risk has been declining the last 15 years. Sales and marketing is the best
Digital Marketing and Audience solutions are fast growing.
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