
Some good colleagues and good customers.
Retaining employees by distributing the workload fairly, and giving instructors the resources they need.
Reduce the unpaid overtime. Provide lunch breaks. Instructors typically work 9-hour days without a single lunch break.
Some colleagues are great, but all the good ones suffer from overwork and ridiculously unfair assignments. Some "instructors" coast while others have to come in extra early and leave extra late. There's a very high turnover due to poor management.