
There are problems at inContact, but most of our current problems appear to be stemming from NICE. Morale/culture would improve if there was less micromanaging, and oversight from them, and more empowering the employees to make the right decisions and to trust that we know what we're doing.
Provide more opportunities for ideas for improvement to all employees and actually take the ideas into account.
Raises. Right now even promotions don't get raises.
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