100
out of 100
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inContact Competitors
inContact competitors include Anexinet, Support.com, Bright Pattern, Genesys and Avaya. inContact ranks 2nd in Gender Score on Comparably vs its competitors. See below how inContact compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
CEO Rank
4th
eNPS Rank
6th
Gender Rank
2nd
Diversity Rank
N/A
Product Quality
5th
NPS Rank
5th
Pricing Rank
5th
Customer Service
5th
See inContact Culture vs Competitors:
inContact Competitors at a Glance
CEO Ratings Comparison
inContact's CEO Score Ranks 4th
14 Employees at inContact rate Paul Jarman a 66 out of 100, which ranks them 4th below Genesys' CEO,Tony Bates. Last rating was months ago.
- 1st
Brad HokampAnexinet3 Employees at Anexinet rate Brad Hokamp a 100 out of 100, which ranks them 1st out of inContact's competitors. Last rating was months ago.
- 2nd
Michael McCloskeyBright Pattern87out of 1006 Employees at Bright Pattern rate Michael McCloskey a 87 out of 100, which ranks them 2nd out of inContact's competitors. Last rating was months ago.
- 3rd
Tony BatesGenesys72out of 100202 Employees at Genesys rate Tony Bates a 72 out of 100, which ranks them 3rd out of inContact's competitors. Last rating was months ago.
- 5th
Lance RosenzweigSupport.com60out of 10040 Employees at Support.com rate Lance Rosenzweig a 60 out of 100, which ranks them 5th out of inContact's competitors. Last rating was months ago.
- 6th
Patrick DennisAvaya56out of 10093 Employees at Avaya rate Patrick Dennis a 56 out of 100, which ranks them 6th out of inContact's competitors. Last rating was months ago.
Product Quality Score Comparison
inContact Ranks 5th in Product Quality Score
15 Customers rate inContact's Product Quality Score a 2.2/5, which ranks it 5th against its competitors, below Avaya.
NPS Comparison
inContact Ranks 5th in Net Promoter Score
18 Customers rate inContact's Net Promoter Score a -17, which ranks it 5th against its competitors, below Avaya. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend inContact to a friend?”.
Pricing Score Comparison
inContact Ranks 5th in Pricing Score
14 Customers rate inContact's Pricing Score a 2.4/5, which ranks it 5th against its competitors, below Support.com.
Customer Service Comparison
inContact Ranks 5th in Customer Service
13 Customers rate inContact's Customer Service a 2.1/5, which ranks it 5th against its competitors, below Support.com.
Overall Culture Score Comparison
inContact Ranks 5th in Overall Culture Score
15 Employees rate inContact's Overall Culture a 60/100, which ranks it 5th against its competitors, below Genesys. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.
eNPS Comparison
inContact Ranks 6th in Employee Net Promoter Score
12 Employees rate inContact's Employee Net Promoter Score a -51, which ranks it 6th against its competitors, below Avaya. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at inContact to a friend?”.
Gender Score Comparison
inContact Ranks 2nd in Gender Score
3 Employees rate inContact's Gender Score a 62/100, which ranks it 2nd against its competitors, below Genesys. The Gender Score tracks how positively women rate their experience at inContact.
Diversity Score Comparison
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