MOD Pizza Заявленная компания
MOD Pizza is a chain of fast casual pizza restaurants читать еще
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I love the company, and with better training and collaboration between upper management and the teams we could certainly get better reviews. However, I believe that Captains who cannot keep personal opinions away from their work (and preferential treatment) should be demoted for unprofessional-ism.
В чем руководство должно стать лучше?
Communicating effectively to team members and taking a hands-on approach to team's conflicts and shortcomings.
Что приносит вам больше всего счастья/радости на работе?
Working with customers as the point person. I like being their first point of contact and setting the rest of my team up for success with the customer if they just keep the energy going.
Что можно улучшить в ваших сотрудниках, и что может помочь вам работать более сплоченно?
MOD needs to start improving team cohesiveness, and training its squad members. In the Chicagoland area the squad, management, and upper management need to communicate their needs more effectively. There also has to be discipline for frequent call offs and rewards (hours) given to reliable people.
Что самое позитивное вы можете сказать о культуре и обстановке на вашей работе?
I love engaging with customers & putting smiles on their faces. I live for that kind of interaction. When team members work together effectively, it creates an air of serenity & collaboration. There are certain groups of members who work really well together, & they should get to work together often
Почему вы чувствуете себя недооцененным(ой), и как ваша зарплата могла бы на это повлиять?
I am not a captain/shift leader, but I believe they deserve to be paid more for their efforts. The captains are pretty much assistant managers, but I have often observed them doing all the work for the general manager (or at the very least, the manager never communicated to us what they were doing)
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