MOD Pizza Customer Success Department Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Success Dept
Review from Customer Success Dept
Review from Customer Success Dept
Wonderful experience! Easily one of my favorite jobs. Just poor general management. Consistently.
Review from Customer Success Dept
What do you like best about the leadership team?
Things can a little mixed up at time since Iv stepped down iv noticed others are held to the same standards has I was but they are good none the less
Review from Customer Success Dept
What does the leadership team need to get better at?
Cleanliness and work ethic. Not bringing drugs to work would be a plus.
Review from Customer Success Dept
Being a manager. Being fair. Know how to talk to their staff. Not walk all iver us. Promise a promotion and not follow through with. Stop threatening retaliation
Review from Customer Success Dept
What is the best part about your compensation package?
I'm fine with everything in this job, poor management just seems to be at the top of the list for me
Review from Customer Success Dept
Why do you feel undervalued and what would make you feel better about your compensation?
The plaurality of stores in the St. Louis Market place lack critcal staff. This lack if staffing is not caused becaude people don't want to work, but because the amazing workings of the comunity are compensated much higher wages. The result is a staff of people who simply do not care about growth.
Review from Customer Success Dept
My GM is awful. I do his job and mine and then lies about it and takes credit for my work and other squad members. He has made me break minir laws and ehen i put my foot down i got screamed at and was told ud be receiving a Vaf
Review from Customer Success Dept
A raise or something that shows they are listening
Review from Customer Success Dept
A living wage would be nice.
Review from Customer Success Dept
What are some of the best things about your team?
We work well together we communicate together if we need something we listen to each other and we always try to help each other out.
Review from Customer Success Dept
My squad works hard and looks out for one another
Review from Customer Success Dept
Meeting the new people and getting know Them as well as training they kinda feel like family
Review from Customer Success Dept
There is a wonderful work flow.
Review from Customer Success Dept
What do your coworkers need to improve and how could you work together better?
wearing socks. trimming fingernails. washing hands. not using drugs in the back. common sense.
Review from Customer Success Dept
What is most positive about the culture and environment at your company?
Welcoming people in and one of my managers that always makes me happy whenever I see her. Some of the managers will actually listen to you talk about whatever you need to talk about. It really does make me feel better when I'm able to talk about my feelings.
Review from Customer Success Dept
I was told one thing when I stepped down and the opposite happened
Review from Customer Success Dept
The coworkers and shift leaders are wonderful people! So is the regional manager!! It’s very enjoyable. I
Review from Customer Success Dept
What needs to change to make the company culture better?
To be honest, I don't really like the captain and all star set up. In my store in particular you don't get promotions based off of your work ethic, I think more than once the wrong person has been in charge of me and it's been based off of friendships not work ethic.
Review from Customer Success Dept
What did you like most about the interview process?
He asked me the amount of hours I wanted which I was lied to about cuz I'm barely getting 25 hours lol but yeah that's what I like most
Review from Customer Success Dept
They were interested about who I was as a person.
Review from Customer Success Dept
What would you improve about your company's interview process?
Trena came to the interview crying begging me to work there and now i understand the desperation
Review from Customer Success Dept
What makes you most happy at work?
Positive customer interactions and perfect pizzas.
Review from Customer Success Dept
My squad majes it enjoyable
Review from Customer Success Dept
The customers and some of the people make it feel like it's not even work
Review from Customer Success Dept
My kind coworkers and fun customers!
Review from Customer Success Dept
When it's busy and when I'm having a great day with my coworkers
Review from Customer Success Dept
What's going wrong and how can it be improved?
constant complaints about terrible customer service
Review from Customer Success Dept
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