
It depends on the manager. I have seen great on boarding where the new hire and manager worked the same schedule and the manager would be there step by step. I have seen veterans step up and fill in to help get the new hire up and running. The past few years I have witnessed new hires literally left on the floor and good luck! It is unpleasant for the new hire, customer and veterans. Managers just don't know any better because there is no one the train them and don't seem to want to listen to folks that have been around for a while. I just keep quiet and try to be there for the new hire but try to keep a balance as I have to earn a living as well.
New hires go through a long and expensive process of training
Presumably good but no real engagement
Lost, simply because not enough training
Crazy, exhausting and overwhelming...I cried.
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