What does the leadership team at Nordstrom need to get better at? - Nordstrom Questions | Comparably
At Nordstrom, our goal is to provide outstanding service every day, one customer at a time."" Further focus is provided to Nordstrom employees at all levels with this Nordstrom goal, which is also a management mission. ""We work hard to make decisions in the best interest of our customers and those serving them."" читать еще
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What does the leadership team at Nordstrom need to get better at?

Asked 9 years ago to all employees at Nordstrom

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15 Answers from Employees at Nordstrom

  • 0
    Helpful

    Listening to the workers. They know more about the processes than a mgr who hasn't processed in years and has never been in the dept before.

  • 3
    Helpful

    Scheduling , participating not just talking as though they will . They need not to be so concerned about their lunch !!!

  • 0
    Helpful

    If they are sopost to be our role models than show by example, and dont ignore your employees we are not invisible.

  • 3
    Helpful

    Making sure that all their people are working not just some and that schedule is fair because this was my problem

  • 0
    Helpful

    Mean what you say. No retaliation....totally untrue. No support from HR. Issues go on deaf ears!

  • 0
    Helpful

    IF you mean within the store, management could be friendlier and get to know the salesforce better

  • 0
    Helpful

    communication throughout building, handling trouble makers and not making their actions everyone elses problem. Stop the coddling.

  • 0
    Helpful

    In over her head and scrambling to right a sinking ship.

  • 0
    Helpful

    Listen to the employees and be more connected.

  • 0
    Helpful

    Need to be more proactive not reactive

  • 0
    Helpful

    Communication : everybody on the same page

  • 2
    Helpful

    Training and Communicating with employees

  • 0
    Helpful

    Communication

  • 0
    Helpful

    Listening.

  • 0
    Helpful

    Transparency

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