
Communicative, responsive, visible, accessible, reasonable open.
Solving problems, learning how the infrastructure has been designed and implemented.
It isn't openly toxic, hostile or abusive. This isn't a high bar, in my opinion, but given how ugly western countries can be, it's pretty good.
I have been able to share honestly with the team certain things which I have experienced that I may not feel safe/confident doing so at another company.
Zestful is a nice service which lets us pay for various things using a virtual credit card. As many other things, it is a USA-based service so Canadians will be an after thought, if thought of at all.