Nylas Customer Support Department Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Support Dept
Review from Customer Support Dept
What do you like best about the leadership team?
They are transparent and open.
Review from Customer Support Dept
candid and excited about our future!
Review from Customer Support Dept
They care about everyone. They outline the goals for the company
Review from Customer Support Dept
I like that they care about our development as people and as a company together
Review from Customer Support Dept
The care deeply about employee experience. This dedication is inspiring and results in ample amounts of autonomy and trust. They are very democratic and willing to hear you out.
Review from Customer Support Dept
What does the leadership team need to get better at?
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What is the best part about your compensation package?
decent pay, good healthcare and nice office space!
Review from Customer Support Dept
Full coverage for all my needs
Review from Customer Support Dept
I get paid what I asked for and believe as I prove myself I will get a raise. I get good benefits and love the extra zesful benefits they make me feel like the company really cares about me and my well being
Review from Customer Support Dept
A fair stock offering + free lunch.
Review from Customer Support Dept
Base Salary is the best perk.
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
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What are some of the best things about your team?
My team has welcomed me with open arms from the start. They care about me as a person and this has been instrumental in being able to hit the ground running.
Review from Customer Support Dept
They are collaborative, encouraging and helpful.
Review from Customer Support Dept
Everyone is constantly at the ready to help you. I never feel like I am pulling teeth or inconveniencing people.
Review from Customer Support Dept
I like the diversity and drive
Review from Customer Support Dept
Small team, diverse, front line, very responsive
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
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What is most positive about the culture and environment at your company?
The culture at the company is driven and focused.
Review from Customer Support Dept
We are growing SO fast and it is an exciting time to be a part of Nylas!
Review from Customer Support Dept
People are extremely willing to help and hear you out. I never have to go out of my way to grab someone's attention. We have a lot of trust and autonomy
Review from Customer Support Dept
growing and learning together as a community
Review from Customer Support Dept
Everyone is included in everything
Review from Customer Support Dept
What needs to change to make the company culture better?
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What did you like most about the interview process?
They ran me through real-world scenarios. I got a good sense of what the job entails.
Review from Customer Support Dept
What would you improve about your company's interview process?
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What makes you most happy at work?
No bureaucracy and having common sense policies in place.
Review from Customer Support Dept
the people I get to interact with
Review from Customer Support Dept
The amount of autonomy and trust I'm granted. Being able to go out of my way to make customers and coworkers happy.
Review from Customer Support Dept
I like my job and I really love helping customers
Review from Customer Support Dept
There is something new to see/learn, every day
Review from Customer Support Dept
What's going wrong and how can it be improved?
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What do you like best about your company?
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What would you most like to see improved at your company?
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