Press Ganey Associates Employee Reviews

Can’t really say much t

This company is the opposite of what they sell. Their whole mission is DEI and psychological safety. And yet they behave the worst with people of color. Stay away.

Lots of interviews, with many having questions that force respondents to answer a question that they have clearly stated previously with a no answer. It clearly indicates that the company wants positive feedback when a person has no experience with the subject!!!!

Excellent management and nice work culture. 8 years of pressganian!

Confusing mission & leadership that is unable to set realistic financial targets for itself, resulting in employees that are overworked & under-compensated

Vision, talent attraction, fiscal responsibility

Diverse, monthly townhall are helpful to understand how company is growing

No C-suite is without flaws, but prior to the introduction of DD, it was at the very least a well-oiled machine. He somehow managed to sideline a slew of achievers who always have the best interests of PG's operations and people in mind.

Listen to me, feel like a part of the team.

Response from Press Ganey Associates

Great news! Thank you for sharing!

Intelligent and understand the interworking of healthcare. Great to learn from.

Response from Press Ganey Associates

Thank you for your positive feedback. We will be sure to share this information with the leadership team.

Practice what you preach. DEI and psychological safety are not just tropes. You have to actually practice it day to day including not falling pray to bias - confirmation, fundamental attribution etc.

Setting realistic financial targets & hiring 200+ sales directors

Empathy. Compassion. Leadership. Motherhood. Consistency.

They are requiring us to come back in the office after touting work from home. They are even reviewing badge swipes to make sure we are coming in. Are you kidding me. Micromanagement is rampant. Not allowed to turn off the lights in our cubes(they give us headaches). Awful culture. Toxic.

Practice what you preach to clients! Pay people fairly based on the cost of living in their city not based on South Bend, IN. Address the diversity and inclusion issues that you know you have particularly for African Americans and LISTEN for once to the employees who actually do the work!

Response from Press Ganey Associates

We encourage you to reach out to our Chief Human Resources Officer, Cassandra Willis-Abner, directly about your concerns. 

Incentive comp is the best

Flexible time off, bonus, health plan

It's a competitive package overall

Response from Press Ganey Associates

Great to hear. Thank you for your feedback!

Unlimited PTO starting in 2022 for full time employees

Response from Press Ganey Associates

Thank you for this feedback. We will be sure to share this information with our HR team.

The comp is competitive for mkt

No raises; eliminated 401k match; bonuses cut

More opportunity across the organization to invest.

I don't have enough space on here to answer this question! The compensation is ridiculous for the amount of work required. They moved positions that were hourly to salary in order to avoid paying overtime when they explicitly knew these positions require overtime to get the job done.

Response from Press Ganey Associates

Our HR team constantly evaluates compensation to reflect the market. Work life and flexibility are the top priorities we strive to provide for our clients. We encourage all staff to take advantage of our unlimited PTO and flexible hours.

I need a big raise

Response from Press Ganey Associates

Thank you for this feedback. The HR team consistently reviews compensation and benefit offerings to ensure they currently aligned with the market. We encourage you to reach out to your HRBP with to discuss any concerns.

We are paid below market (maybe 75% of fair market value, depending on role). Our benefits are awful--despite what our CEO who refuses to accept that archaic leave policies are great, says.

Response from Press Ganey Associates

We conduct ongoing analysis of our compensation programs to ensure we remain competitive with the market. We encourage you to share your feedback with your manager and your HRBP as we remain committed to being one of the best places to work.

Interactive, informative, fun, knowledge sharing,

Down to earth. They understand how oppressive it is. Not backbitera like sales and leadership.

We all get it. We are free to discuss our concerns. We are supportive. We know our manager is cold and heartless and we know senior leadership does not care about it. We also work very hard and try to support each other not just emotionally, but professionally.

We work together to get things done

Response from Press Ganey Associates

We are thrilled to see that you enjoy working with PG associates! Thank you for sharing.

Dedicated, compassionate people who work well together and want to get the job done.

Response from Press Ganey Associates

Great to hear! Thank you for your feedback. We are thrilled to see that you enjoy the culture at Press Ganey.

I don't even know my coworkers

Speaking up and voicing concerns

Coworkers need to respect each other.

Focus on respect and innovation

There is really nothing positive. 2 yrs ago I would have said otherwise. 180 degree shift in culture.

The people on my team are great.

Taking our ideas and putting them into action

Response from Press Ganey Associates

Great news! Press Ganey encourages and welcomes all new ideas to better serve our clients and execute our mission of zero harm.

We now have more flexible schedules--we're mainly remote.

Response from Press Ganey Associates

Thank you for the feedback. We are thrilled to see that you are taking advantage of the benefits we offer, like our recent transition to being a virtual company that meets.

More positive comments, stop being negative

Nepotism is a big part of this culture and diversity and lack thereof is a huge issue that the company pretends to address but never does.

Response from Press Ganey Associates

Thank you for your perception of what it is like working at Press Ganey. We encourage you to speak directly to your HRBP or manager.

foster genuine connections and concern from leadership

Response from Press Ganey Associates

The entire leadership team values and prioritizes the psychological safety and well-being of all associates. We take Comparably reviews very seriously and want all associates to feel safe and connected working at Press Ganey. 

treat ppl with respect snd transparency

Response from Press Ganey Associates

This is great to hear! We are glad you had a great experience.

Assignment and presentation to the hiring team

It was very thorough! I appreciated each stage of the interview process. That was many years ago though.

Very friendly and relaxed process.

Response from Press Ganey Associates

Thank you for sharing. We will be sure to share this with our talent acquisition team.

Getting to know the team

Response from Press Ganey Associates

Thank you for your feedback regarding the interview process. We will be sure to share with the team.

professional, friendly and responsive to me on status of the role!

Response from Press Ganey Associates

Thank you for your feedback. We appreciate you taking time to leave a review.

There is nothing at work that makes me happy

Challenging tasks, new work, interaction with team

Knowing I've made an impact,.

Response from Press Ganey Associates

We value all associates and are grateful to see that you feel connected to the Press Ganey mission.

Talking with my colleagues and clients daily

Response from Press Ganey Associates

Great news. We hope you have continued success with your team at Press Ganey.

Working with great people and feeling like I'm making a difference.

Response from Press Ganey Associates

Thank you for your positive feedback. We will be sure to share with our leadership.

The word improve only applies to the number of negative things that is done !!!

I don't see a solution. This company has changed so much in the past 2 years. Many are actively rooting against senior leadership. We are upset and feel underappreciated.