Press Ganey Associates Culture | Comparably
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Healthcare performance improvement read more
EMPLOYEE
PARTICIPANTS
93
TOTAL
RATINGS
1096

Press Ganey Associates Company Culture

Press Ganey Associates Culture

This score is derived from employee ratings & reviews
2.3/5
Press Ganey Associates' Overall Culture is rated F

Top Rated Culture Dimensions

Press Ganey Associates CEO

Bottom 5%Bottom 5% of Similar Size Companies on Comparably
Patrick Ryan Press Ganey Associates' CEO
Patrick Ryan
37 /100

Diversity at Press Ganey Associates

Women at Press Ganey Associates

Bottom 25%Bottom 25% of Similar Size Companies on Comparably
D+

Women at Press Ganey Associates have rated Perks And Benefits, Environment, and Team as the highest categories they have scored

Press Ganey Associates eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Bottom 10%Bottom 10% of Similar Size Companies on Comparably

Recommend to a Friend?

-61

Press Ganey Associates employees are -61% more likely to recommend Press Ganey Associates as a great place to work

14%Promoters
11%Passives
75%Detractors

Working at Press Ganey Associates

Working at Press Ganey Associates is rated below average by 93 employees, across various culture dimensions. Press Ganey Associates employees rate Manager highest among all categories, and think that Professional Development and Leadership have the most room for improvement, putting Press Ganey Associates’s culture in the Bottom 5% compared to similar sized companies on Comparably and in the Bottom 10% compared to other companies in Elkhart, IN. See below in detail how working at Press Ganey Associates was rated by employees.

Overall Company Culture at Press Ganey Associates

F

Overall Company Culture at Press Ganey Associates is rated F

Last updated months ago

Bottom
5%

Press Ganey Associates ranks in the Bottom 5% of other companies on Comparably with 1,001-5,000 Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 93 Employees

View Results
0
20
40
60
80
100
Marketing
74
Marketing74
Operations
46
Operations46

Press Ganey Associates Employee Reviews

Out of 86 Press Ganey Associates employee reviews, 68% were positive. The remaining 32% were constructive reviews with the goal of helping Press Ganey Associates improve their work culture.

68%
32%
Positive Reviews68%
Constructive Feedback32%

Positive Reviews From Press Ganey Associates Employees

  • What is the best part about your compensation package?
    Incentive comp is the best
  • What is most positive about the culture and environment at your company?
    Focus on respect and innovation
  • What do you like best about the leadership team?
    Vision, talent attraction, fiscal responsibility

Constructive Feedback From Press Ganey Associates Employees

  • Why do you feel undervalued and what would make you feel better about your compensation?
    No raises; eliminated 401k match; bonuses cut
  • What do your coworkers need to improve and how could you work together better?
    Speaking up and voicing concerns
  • What does the leadership team need to get better at?
    Setting realistic financial targets & hiring 200+ sales directors

Press Ganey Associates Company Information

Press Ganey Associates Company Overview

Healthcare performance improvement

Press Ganey Associates was founded in 1985 and its current CEO is Patrick Ryan. Since its inception 41 years ago, Press Ganey Associates has grown to 3000 employees.

Press Ganey Associates Mission, Vision & Values

Press Ganey Associates Mission & Values

Press Ganey gives organizations the insights, expertise, and solutions to achieve real impact in the new era of healthcare.

Press Ganey Associates Vision Statement

Press Ganey’s proprietary Listen-Learn-Lead approach – data-driven, patient-focused – is proven to deliver exceptional care and patient experiences.

Headquarter1173 Ignition Drive
South Bend, IN 46601
United States of America
Websitewww.pressganey.com
Founding Date1985
Tel(574) 251-6091
Company StatusPrivate
Jobswww.pressganey.com/company/careers/
Social Sites

Press Ganey Associates Competitors

Press Ganey Associates competitors include Medallia, Qualtrics, and Gallup. Press Ganey Associates ranks 4th in Overall Culture Score on Comparably vs its competitors. See below how Press Ganey Associates compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    Medallia's Logo
    Medallia
    4.9/5
  2. #2
    Qualtrics' Logo
    Qualtrics
    4.8/5
  3. #3
    Gallup's Logo
    Gallup
    4.3/5
  4. #4
    Press Ganey Associates' Logo
    Press Ganey Associates
    2.3/5

Press Ganey Associates Employees

Press Ganey Associates has 3000 employees. 93 employees at Press Ganey Associates have reviewed Press Ganey Associates across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.

Overall, the 93 Press Ganey Associates employees give their leadership a grade of F, or Bottom 5% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at Press Ganey Associates are mostly dissatisfied with their total compensation at Press Ganey Associates, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Press Ganey Associates are not very pleased with their team. 93 Participants grade the quality of their coworkers a D. Less than half believe the meetings at Press Ganey Associates are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Press Ganey Associates believe the environment at Press Ganey Associates is negative. Most Participants believe the pace of work at Press Ganey Associates is extremely fast. About 44% of the employees at Press Ganey Associates work 8 hours or less, while 8% of them have an extremely long day - longer than twelve hours.

Overall, the employees at Press Ganey Associates are dissatisfied, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

Joining Press Ganey Associates - Employee Onboarding

The prevailing opinion from Comparably users in Elkhart, IN about their company is that it was very prepared on their first day. Elkhart, IN employees concluded that their overall onboarding experience was positive. 58% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Press Ganey Associates KPIs and OKRs

At this moment no Press Ganey Associates employees have provided insight into whether or not they clearly understand Press Ganey Associates' KPIs and OKRs.

AnswerPercent
Yes0%
No100%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes0%
No0%
Are the KPIs/OKRs for your department clear?

Press Ganey Associates CEO & Leadership

Press Ganey Associates CEO - Patrick Ryan

Patrick Ryan Press Ganey Associates' CEO
37 /100

Patrick’s approval rate is lower compared to CEOs at similar sized companies, putting Patrick in the Bottom 5% of all CEOs of similar-sized companies on Comparably, and in the Bottom 5% compared to CEOs of all other companies in Elkhart, IN. Patrick Ryan’s employees rank Press Ganey Associates in the Bottom 20% for Manager, in the Bottom 15% for Perks And Benefits, and in the Bottom 15% for Team. Ryan is generally unpopular with Press Ganey Associates employees, but ranks especially low with Male employees, and by employees with 6 to 10 Years experience and employees with Over 10 Years experience. However, employees in the Marketing department have a slightly more favorable view of the CEO. When compared to Press Ganey Associates’s competitors, Patrick Ryan ranks below both Medallia CEO Mark Bishof and Gallup CEO Jim Clifton.

Press Ganey Associates Leadership

The Press Ganey Associates Executive Team is rated a “F” and led by CEO Patrick Ryan, Executive Director, Institute for Innovation, and Senior Vice President, Research & Analytics Deirdre Mylod, and Chief Medical Officer Thomas H. Lee

  • Patrick Ryan  CEO / President

    Patrick Ryan CEO / President

    Patrick Ryan serves as the CEO / President of Press Ganey Associates.

  • Deirdre Mylod Executive Director, Institute for Innovation, and Senior Vice President, Research & Analytics

    In this joint role, Deirdre is responsible for advancing the understanding of the entire patient experience, including... read more

  • Thomas H. Lee Chief Medical Officer

    As CMO, Tom is responsible for developing clinical and operational strategies to help providers measure and improve the... read more

  • Chrissy Daniels Chief Experience Officer

    Chrissy leads Press Ganey’s transparency, consumerism, and medical practice solutions. She collaborates with teams... read more

  • Tejal Gandhi Chief Safety and Transformation Officer

    Dr. Gandhi, MPH, CPPS is responsible for improving patient and workforce safety, and developing innovative healthcare... read more

  • Charles Hagood President, Strategic Consulting

    As President of Strategic Consulting, Charles oversees the growth, strategy, and daily operations of the safety &... read more

  • Dan Litwer Chief Client Officer

    As Chief Client Officer for Press Ganey, Dan, along with his team, is responsible for ensuring ongoing strategic client... read more

  • Nell Buhlman President and Chief Operating Officer

    As Press Ganey’s President and Chief Operating Officer, Nell has executive responsibility for daily operations at Press... read more

  • Darren Dworkin Chief Strategy Officer

    As Chief Strategy Officer, Darren oversees Press Ganey’s organizational strategy, product development, data insights and... read more

Press Ganey Associates Salaries

How much does Press Ganey Associates pay?

How much do people at Press Ganey Associates get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Press Ganey Associates is $120,649, or $58 per hour, while the estimated median salary is $116,887, or $56 per hour.

At Press Ganey Associates, the highest paid job is a Director of Sales at $211,684 annually and the lowest is a CS Rep at $46,291 annually. Average Press Ganey Associates salaries by department include: Design at $114,965, IT at $87,746, Customer Support at $63,771, and Admin at $56,112. Half of Press Ganey Associates salaries are above $116,887.

57 employees at Press Ganey Associates rank their Compensation in the Bottom 10% of similar sized companies in the US (based on 175 ratings) while 57 employees at Press Ganey Associates rank their Perks And Benefits in the Bottom 15% of similar sized companies in the US (based on 59 ratings).

Salaries contributed from Press Ganey Associates employees include job titles like Director of IT. Comparably data has a total of 1 salary records from Press Ganey Associates employees.

Last updated months ago.

1st Percentile
$68k
$68k1st Percentile
17th Percentile
$91k
$91k17th Percentile
33rd Percentile
$116k
$116k33rd Percentile
50th Percentile
$171k
$171k50th Percentile
67th Percentile
$226k
$226k67th Percentile
83rd Percentile
$243k
$243k83rd Percentile
100th Percentile
$285k
$285k100th Percentile
$120,649*
Average Compensation
$116,887*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

Press Ganey Associates Salaries by City

Press Ganey Associates Salaries by Department

Explore Press Ganey Associates Salaries

Diversity & Inclusion at Press Ganey Associates

The Diversity score provides insights into how diverse employees feel and rate their work experience at Press Ganey Associates across various culture dimensions.

Press Ganey is committed to ensuring that all associates feel engaged and supported in their work. We embrace diversity, equity, and inclusion (DEI) as key components of our comprehensive corporate strategy, and ultimately, as a way to drive better outcomes in quality, safety and patient experience for our clients. Our Internal DEI Steering Committee is comprised of 20 representatives from multiple departments throughout the organization. They provide guidance on equity-related communications, training and education. Within the Steering Committee, we have three dedicated task forces: diversity in talent, creating a culture of belonging, and elevating equity. ,In addition, we have dedicated workgroups that are focused on uncovering disparities, brainstorming enhancements for DEI analyses and uncovering ways to bring a DEI lens to all Press Ganey products and solutions. Lastly, Press Ganey has an Equity Partnership that is comprised of 1,520 clients across the U.S. with a shared commitment to eliminate racial inequities of patients and caregivers and helps identify actionable insights to utilize a data-driven approach in reducing disparities.

Ranked Culture the Highest

Women 51/100
Department - Operations
Men N/A/100
Diverse Employees N/A/100

Ranked Culture the Lowest

Women N/A/100
Men N/A/100
Diverse Employees N/A/100

Press Ganey Associates Perks & Benefits

Health & Wellness

  • Dental Insurance
  • Vision Insurance
  • Health Insurance
  • Life Insurance

Paid Time Off

  • PTO / Vacation Policy
  • Paid Holidays
  • Maternity / Paternity Leave

Financial Benefits

  • 401K / Retirement Plan
  • Performance Bonus
  • Tuition Reimbursement

Office Perks

  • Work From Home Policy

Press Ganey Associates PTO

Press Ganey Associates' PTO and Vacation policy typically gives 20-30 days off a year. Press Ganey Associates' benefits and PTO Package averages to represent a $1000 -$1500 cash value per month.

AnswerPercent
Flex Time0%
Vacation Policy0%
Office Meals0%
401k Contribution0%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No0%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo0%
$1500 - $2500/mo0%
$1000 -$1500/mo50%
$500 -$1000/mo50%
Less than $500/mo0%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

Press Ganey Associates Careers

Press Ganey Associates Jobs

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Overview of Candidates Interested in Press Ganey Associates on Comparably

Candidates By Department

Product
100%

Candidates By Location

Chicago
100%

Frequently Asked Questions regarding Press Ganey Associates

What is Press Ganey Associates address?

Press Ganey Associates location is at 1173 Ignition Drive

Who is the CEO of Press Ganey Associates?

Press Ganey Associates CEO is Patrick Ryan, their score by employees is 37

What is Press Ganey Associates eNPS?

The eNPS for Press Ganey Associates is -61

What is the salary for Senior UI/UX Designer in Press Ganey Associates?

Senior UI/UX Designer average salary in the US is 120k

What are the salaries in the Engineering in Press Ganey Associates?

The average salaries for Engineering in Press Ganey Associates is 134k

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