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Anonymously Rate Your Experience & Make Work BetterWomen at Press Ganey Associates have rated Perks And Benefits, Environment, and Team as the highest categories they have scored
Press Ganey Associates employees are -61% more likely to recommend Press Ganey Associates as a great place to work
| 14% | Promoters |
|---|---|
| 11% | Passives |
| 75% | Detractors |
Working at Press Ganey Associates is rated below average by 93 employees, across various culture dimensions. Press Ganey Associates employees rate Manager highest among all categories, and think that Professional Development and Leadership have the most room for improvement, putting Press Ganey Associates’s culture in the Bottom 5% compared to similar sized companies on Comparably and in the Bottom 10% compared to other companies in Elkhart, IN. See below in detail how working at Press Ganey Associates was rated by employees.
Overall Company Culture at Press Ganey Associates is rated F
Last updated months ago
Press Ganey Associates ranks in the Bottom 5% of other companies on Comparably with 1,001-5,000 Employees for Overall Company Culture Score
Out of 86 Press Ganey Associates employee reviews, 68% were positive. The remaining 32% were constructive reviews with the goal of helping Press Ganey Associates improve their work culture.
| Positive Reviews | 68% |
|---|---|
| Constructive Feedback | 32% |
What is the best part about your compensation package?Incentive comp is the best
What is most positive about the culture and environment at your company?Focus on respect and innovation
What do you like best about the leadership team?Vision, talent attraction, fiscal responsibility
Why do you feel undervalued and what would make you feel better about your compensation?No raises; eliminated 401k match; bonuses cut
What do your coworkers need to improve and how could you work together better?Speaking up and voicing concerns
What does the leadership team need to get better at?Setting realistic financial targets & hiring 200+ sales directors
Healthcare performance improvement
Press Ganey Associates was founded in 1985 and its current CEO is Patrick Ryan. Since its inception 41 years ago, Press Ganey Associates has grown to 3000 employees.
Press Ganey gives organizations the insights, expertise, and solutions to achieve real impact in the new era of healthcare.
Press Ganey’s proprietary Listen-Learn-Lead approach – data-driven, patient-focused – is proven to deliver exceptional care and patient experiences.
| Headquarter | 1173 Ignition Drive South Bend, IN 46601 United States of America |
|---|---|
| Website | www.pressganey.com |
| Founding Date | 1985 |
| Tel | (574) 251-6091 |
| Company Status | Private |
| Jobs | www.pressganey.com/company/careers/ |
| Social Sites |
Press Ganey Associates competitors include Medallia, Qualtrics, and Gallup. Press Ganey Associates ranks 4th in Overall Culture Score on Comparably vs its competitors. See below how Press Ganey Associates compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.




Press Ganey Associates has 3000 employees. 93 employees at Press Ganey Associates have reviewed Press Ganey Associates across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.
Overall, the 93 Press Ganey Associates employees give their leadership a grade of F, or Bottom 5% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at Press Ganey Associates are mostly dissatisfied with their total compensation at Press Ganey Associates, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at Press Ganey Associates are not very pleased with their team. 93 Participants grade the quality of their coworkers a D. Less than half believe the meetings at Press Ganey Associates are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at Press Ganey Associates believe the environment at Press Ganey Associates is negative. Most Participants believe the pace of work at Press Ganey Associates is extremely fast. About 44% of the employees at Press Ganey Associates work 8 hours or less, while 8% of them have an extremely long day - longer than twelve hours.
Overall, the employees at Press Ganey Associates are dissatisfied, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

The prevailing opinion from Comparably users in Elkhart, IN about their company is that it was very prepared on their first day. Elkhart, IN employees concluded that their overall onboarding experience was positive. 58% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
At this moment no Press Ganey Associates employees have provided insight into whether or not they clearly understand Press Ganey Associates' KPIs and OKRs.
Patrick’s approval rate is lower compared to CEOs at similar sized companies, putting Patrick in the Bottom 5% of all CEOs of similar-sized companies on Comparably, and in the Bottom 5% compared to CEOs of all other companies in Elkhart, IN. Patrick Ryan’s employees rank Press Ganey Associates in the Bottom 20% for Manager, in the Bottom 15% for Perks And Benefits, and in the Bottom 15% for Team. Ryan is generally unpopular with Press Ganey Associates employees, but ranks especially low with Male employees, and by employees with 6 to 10 Years experience and employees with Over 10 Years experience. However, employees in the Marketing department have a slightly more favorable view of the CEO. When compared to Press Ganey Associates’s competitors, Patrick Ryan ranks below both Medallia CEO Mark Bishof and Gallup CEO Jim Clifton.
The Press Ganey Associates Executive Team is rated a “F” and led by CEO Patrick Ryan, Executive Director, Institute for Innovation, and Senior Vice President, Research & Analytics Deirdre Mylod, and Chief Medical Officer Thomas H. Lee
Patrick Ryan CEO / President
Patrick Ryan serves as the CEO / President of Press Ganey Associates.
Deirdre Mylod Executive Director, Institute for Innovation, and Senior Vice President, Research & Analytics
In this joint role, Deirdre is responsible for advancing the understanding of the entire patient experience, including... read more
Thomas H. Lee Chief Medical Officer
As CMO, Tom is responsible for developing clinical and operational strategies to help providers measure and improve the... read more
Chrissy Daniels Chief Experience Officer
Chrissy leads Press Ganey’s transparency, consumerism, and medical practice solutions. She collaborates with teams... read more
Tejal Gandhi Chief Safety and Transformation Officer
Dr. Gandhi, MPH, CPPS is responsible for improving patient and workforce safety, and developing innovative healthcare... read more
Charles Hagood President, Strategic Consulting
As President of Strategic Consulting, Charles oversees the growth, strategy, and daily operations of the safety &... read more
Dan Litwer Chief Client Officer
As Chief Client Officer for Press Ganey, Dan, along with his team, is responsible for ensuring ongoing strategic client... read more
Nell Buhlman President and Chief Operating Officer
As Press Ganey’s President and Chief Operating Officer, Nell has executive responsibility for daily operations at Press... read more
Darren Dworkin Chief Strategy Officer
As Chief Strategy Officer, Darren oversees Press Ganey’s organizational strategy, product development, data insights and... read more
How much do people at Press Ganey Associates get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Press Ganey Associates is $120,649, or $58 per hour, while the estimated median salary is $116,887, or $56 per hour.
At Press Ganey Associates, the highest paid job is a Director of Sales at $211,684 annually and the lowest is a CS Rep at $46,291 annually. Average Press Ganey Associates salaries by department include: Sales at $139,910, HR at $110,153, Design at $114,965, and Customer Support at $63,771. Half of Press Ganey Associates salaries are above $116,887.
57 employees at Press Ganey Associates rank their Compensation in the Bottom 10% of similar sized companies in the US (based on 175 ratings) while 57 employees at Press Ganey Associates rank their Perks And Benefits in the Bottom 15% of similar sized companies in the US (based on 59 ratings).
Salaries contributed from Press Ganey Associates employees include job titles like Director of IT. Comparably data has a total of 1 salary records from Press Ganey Associates employees.
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $68k | $68k | 1st Percentile |
17th Percentile $91k | $91k | 17th Percentile |
33rd Percentile $116k | $116k | 33rd Percentile |
50th Percentile $171k | $171k | 50th Percentile |
67th Percentile $226k | $226k | 67th Percentile |
83rd Percentile $243k | $243k | 83rd Percentile |
100th Percentile $285k | $285k | 100th Percentile |
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
The Diversity score provides insights into how diverse employees feel and rate their work experience at Press Ganey Associates across various culture dimensions.
Press Ganey is committed to ensuring that all associates feel engaged and supported in their work. We embrace diversity, equity, and inclusion (DEI) as key components of our comprehensive corporate strategy, and ultimately, as a way to drive better outcomes in quality, safety and patient experience for our clients. Our Internal DEI Steering Committee is comprised of 20 representatives from multiple departments throughout the organization. They provide guidance on equity-related communications, training and education. Within the Steering Committee, we have three dedicated task forces: diversity in talent, creating a culture of belonging, and elevating equity. ,In addition, we have dedicated workgroups that are focused on uncovering disparities, brainstorming enhancements for DEI analyses and uncovering ways to bring a DEI lens to all Press Ganey products and solutions. Lastly, Press Ganey has an Equity Partnership that is comprised of 1,520 clients across the U.S. with a shared commitment to eliminate racial inequities of patients and caregivers and helps identify actionable insights to utilize a data-driven approach in reducing disparities.
Press Ganey Associates' PTO and Vacation policy typically gives unlimited days off a year. Press Ganey Associates' benefits and PTO Package averages to represent a $1000 -$1500 cash value per month.

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What is Press Ganey Associates address?
Press Ganey Associates location is at 1173 Ignition Drive
Who is the CEO of Press Ganey Associates?
Press Ganey Associates CEO is Patrick Ryan, their score by employees is 37
What is Press Ganey Associates eNPS?
The eNPS for Press Ganey Associates is -61
What is the salary for Product Manager in Press Ganey Associates?
Product Manager average salary in the US is 117k
What are the salaries in the Sales in Press Ganey Associates?
The average salaries for Sales in Press Ganey Associates is 140k