In our Location, Seems the Leadership Team doesn't know what's going on at times. It's all about Paper but Can't hear Driver complaints about the Clients. Some of the Clients are Rude and Disrespectful to Drivers. Complaints go unanswered. Drivers are Overloaded with work. So Stressful.
В чем руководство должно стать лучше?
Listening and Helping the Drivers at times. The Customer Is NOT Always Right. Too much worrying about Making A Buck. Seems like we'll never get ahead, always playing catch up.
Что идёт не так, и как это можно улучшить?
Customer Service. Customer Service. Unanswered Emails in a timely manner. Don't try to call and Talk with someone, Usually a long wait, up to and beyond 45 minutes. The Drivers take on the Slack and make excuses.
Почему вы чувствуете себя недооцененным(ой), и как ваша зарплата могла бы на это повлиять?
This job isn't for everyone but anyone can do it. There's Onsite and Offsite. There Use to be Purge Drivers/Routes but it's Forced on Route drivers and it's never an easy task. Some ares/places a Driver shouldn't go or shouldn't be doing .. but We gotta get that paper.
Other Employee Reviews for Shred-It
×