Q&A With UserTesting Employees

Every employee receives $2,000 to spend on conferences, training courses, books, webinars, etc.

There are some great perks. Lunches, snacks, yoga, massages, gym membership. etc.

vacation

Don't show too much initiative, the old timers don't like being shown up

WORK. Work on a Saturday or Sunday each week - the company is in hyper growth mode - the faster you ramp the more valuable you will be and the more engaged you'll be in this incredible company!!

The sabbatical is the best perk!

You name it -- massages, lunch catered twice a week, crazy snacks, gym memberships to burn off the snack calories. Solid health benefits package that is VERY reasonable for employees. There are a lot of perks for employees - probably one of the key aspects of working at UT are the perks!

It's a small sales team - less than 20 outside sales people. Sales team ranges from 5 years or less experience to over 20 years of sales and sales management experience.

Last year it was great and we hired good people but with the new leadership the good people have left or are looking. How does a new sales leader not hire anybody from his past?

No drug test. Yes background check.

An office that isn't spread across 15 rooms

Kiss up to the old guard

The volunteer outings were a joke

a free t-shirt and jeans

just the previous CEO and his mutt were allowed, but that guy just floated around life anyway avoiding decisions

Interview was complete

It's great. Company is growing and the product is the best in the market. Customers rave about us and the stories they share about how their digital products improve thanks to UserTesting - this is very rewarding.

Not difficult. Definitely a good work / life balance.

Team outings fall into two buckets - volunteer based and fun based. There are a couple of major volunteer outings each year - regardless of what office you work from. The team outings are the usual - baseball games, bars / restaurants. Lst year at an all hands meeting, we brought in a dozen or so games of skill / competitive games so that we could compete with colleagues. All in all, the outings aren't extravagant but often very fun.

Learn everything you can about UserTesting competitors as well as the UX/CX space - these are key.

In my two years, I have not asked for or received a raise. In the sales department, you don't normally expect raises as your comp is based upon sales quota achievement and beyond. In roles outside of sales, I would expect raises to occur on annual reviews and / or with a promotion. I have seen dozens of promotions in my short time at UserTesting - we are big believers in promoting from within the organization.

It's really great.

There are several offices - mostly no offices - just cubicles - everyone is approachable.

Very friendly vibe amongst sales people. Working a full 40 hour work week.

Sales leadership tends to micro-manage at the deal level which can be frustrating, but over all, Sales Leadership is solid.

Incredibly diverse in regards to nationalities, religions, backgrounds.

I think its very good. Its 3 weeks to start and they just announced we are taking Dec. 22 to the 31st off.

Better communication between teams. Also having a plan and following through. They only consistence in this company is change.