UserTesting Employee Reviews
Out of 80 UserTesting employee reviews, 89% were positive. The remaining 11% were constructive reviews with the goal of helping UserTesting improve their work culture. The HR team, with 100% positive reviews, reports the best experience at UserTesting compared to all other departments at the company. The Engineering team offered the most constructive feedback, with 0% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
6 promotions in five years, I've built my career at UserTesting.
Review from Sales Dept
What do you like best about the leadership team?
Apporachable and easy to talk to
Transparency, fairness, and decision making
Review from Sales Dept
Great vision and attention to execution
The executive team is strategic and focused. They work extremely well together with minimal politics. They are committed to doing the best thing for our customers, our partners, our product and our employees. It is a world class team.
Review from HR Dept
Smart, strategic, transparent, successful, and kind
Review from HR Dept
What does the leadership team need to get better at?
telling the truth. follow through. care more abou employeesvs lining your pockets
Our executive team does not communicate well with each other. Also, many on the team do not seem honest or sincere and are not relatable.
What is the best part about your compensation package?
reimbursements on wellness, type of health care
extended education funds for career development
Review from Sales Dept
The equity. This company has a bright future.
Review from HR Dept
The stock options will be worth a ton given how fast we are growing
Review from HR Dept
Stock options that will be worth a ton!
Why do you feel undervalued and what would make you feel better about your compensation?
They pay below market rate
What are some of the best things about your team?
Teammates are friendly and willing to help
Intelligent people that all bring value in their own way.
Review from Sales Dept
Everyone looking out for each other
People are experts in their area and ready to collaborate and innovate. The outcome of the team as a whole is always better than an individual could do and people are always treated with respect.
Review from HR Dept
My team is passionate about their work and the success of the company
Review from HR Dept
What do your coworkers need to improve and how could you work together better?
Needs to be a more of a sales driven culture
Be more understanding and less entitled.
What is most positive about the culture and environment at your company?
remote environment however leadership is incompetent.
Collaboration and positive work atmosphere
Review from Sales Dept
People really helping each other
There is a high level of respect, trust and autonomy. You are trusted to know your area and get things done.
Review from HR Dept
Transparent, kind, assume positive intent, brilliant
Review from HR Dept
What needs to change to make the company culture better?
There aren't any Environment reviews of UserTesting yet.
Be the first to contribute a review.
What did you like most about the interview process?
Quick and easy however not much access to other employees
The people I met and the positive attitude
Meeting everyone and learning about UT
Review from HR Dept
The people I got to meet
Review from HR Dept
Meeting the executive team and hearing the amazing story and trajectory
What would you improve about your company's interview process?
There aren't any Interviews reviews of UserTesting yet.
Be the first to contribute a review.
What makes you most happy at work?
the people I am working with and the challenges I face
Knowing that ai am having an impact and helping to build a great company.
Review from HR Dept
The people I get to work with and the leadership team. This is also a highly diverse environment and the company truly cares about hiring the best people from a broad spectrum of racial and gender mix
Review from HR Dept
The work I get to do and the value others see from it
Solving real problems for my customers. Helping them to improve their customer interactions through the work that I do.
Review from Engineering Dept
What's going wrong and how can it be improved?
Small niche solution that only researchers take seriously.
I feel under appreciated in general at work.
What do you like best about your company?
Good work life balance, great team environment.
What would you most like to see improved at your company?
Decision and approval structure.