93
out of 100
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UserTesting Competitors
UserTesting competitors include UserZoom, Validately and test IO. UserTesting ranks 1st in Customer Net Promoter Score on Comparably vs its competitors. See below how UserTesting compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
CEO Rank
2nd
eNPS Rank
2nd
Gender Rank
2nd
Diversity Rank
2nd
Product Quality
2nd
NPS Rank
1st
Pricing Rank
3rd
Customer Service
2nd
See UserTesting Culture vs Competitors:
- 1st
UserZoom91 / 100 - 2nd
UserTesting81 / 100 - 3rd
Validately77 / 100 - 4th
test IO75 / 100
UserTesting Competitors at a Glance
CEO Ratings Comparison
UserTesting's CEO Score Ranks 2nd
41 Employees at UserTesting rate Andy MacMillan a 85 out of 100, which ranks them 2nd below UserZoom's CEO,Alfonso de la Nuez & Dan Fishback. Last rating was 14 days ago.
- 1st
Alfonso de la Nuez & Dan FishbackUserZoom95 Employees at UserZoom rate Alfonso de la Nuez & Dan Fishback a 93 out of 100, which ranks them 1st out of UserTesting's competitors. Last rating was a month ago.
- 3rd
Philip Soffertest IO75out of 10038 Employees at test IO rate Philip Soffer a 75 out of 100, which ranks them 3rd out of UserTesting's competitors. Last rating was months ago.
Product Quality Score Comparison
UserTesting Ranks 2nd in Product Quality Score
18 Customers rate UserTesting's Product Quality Score a 4.1/5, which ranks it 2nd against its competitors, below test IO.
NPS Comparison
UserTesting Ranks 1st in Net Promoter Score
17 Customers rate UserTesting's Net Promoter Score a 34, which ranks it 1st against its competitors. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend UserTesting to a friend?”.
Pricing Score Comparison
UserTesting Ranks 3rd in Pricing Score
16 Customers rate UserTesting's Pricing Score a 3.9/5, which ranks it 3rd against its competitors, below UserZoom.
Customer Service Comparison
UserTesting Ranks 2nd in Customer Service
15 Customers rate UserTesting's Customer Service a 4.1/5, which ranks it 2nd against its competitors, below test IO.
Overall Culture Score Comparison
UserTesting Ranks 2nd in Overall Culture Score
52 Employees rate UserTesting's Overall Culture a 81/100, which ranks it 2nd against its competitors, below UserZoom. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.
eNPS Comparison
UserTesting Ranks 2nd in Employee Net Promoter Score
39 Employees rate UserTesting's Employee Net Promoter Score a 46, which ranks it 2nd against its competitors, below UserZoom. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at UserTesting to a friend?”.
Gender Score Comparison
UserTesting Ranks 2nd in Gender Score
14 Employees rate UserTesting's Gender Score a 74/100, which ranks it 2nd against its competitors, below UserZoom. The Gender Score tracks how positively women rate their experience at UserTesting.
Diversity Score Comparison
UserTesting Ranks 2nd in Diversity Score
9 Employees rate UserTesting's Diversity Score a 72/100, which ranks it 2nd against its competitors, below UserZoom. The Diversity Score tracks how positively diverse employees rate their experience at UserTesting.
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