UserTesting Claimed Company

EMPLOYEE PARTICIPANTS: 95

TOTAL RATINGS: 1148

UserZoom Claimed Company

EMPLOYEE PARTICIPANTS: 122

TOTAL RATINGS: 1704

UserTesting vs UserZoom

Compare UserTesting versus UserZoom for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 95 employees and customers of UserTesting and 122 employees and customers of UserZoom.

UserTesting

UserTesting's brand is ranked #607 in the list of Global Top 1000 Brands, as rated by customers of UserTesting. Their current valuation is $450.00M.

UserZoom

UserZoom's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of UserZoom. Their current valuation is $100.00M.

3.8/5

Product Quality

4.2/5

3.7/5

Pricing

4.2/5

3.8/5

Customer Service

4/5

NPS Score

43%	Promoters
14%	Passive
43%	Detractors

Net Promoter Score
Winner by 84

-84

NPS Score

7%	Promoters
2%	Passive
91%	Detractors

See how UserTesting compares to its competitors

See how UserZoom compares to its competitors

Working at UserTesting vs Working at UserZoom

73 / 100

CEO Rating

Alfonso de la Nuez & Dan Fishback

93 / 100

CEO Rating
Winner by 20%

UserTesting

UserTesting doesn't have enough ratings to calculate the Team Culture Ratings.

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UserZoom

Employees at UserZoom rate their CEO, Alfonso de la Nuez & Dan Fishback, 93/100. This score is 20% higher than the scores of UserTesting's CEO, Andy MacMillan. Employees in the Customer Success and HR departments rate Alfonso de la Nuez & Dan Fishback the highest.

CEO Score 73

CEO Score

CEO Score 93

Overall Culture 73

Overall Culture

Overall Culture 91

eNPS

Gender Score 66

Gender Score

Gender Score 90

Diversity Score 65

Diversity Score

Diversity Score 92

Perk And Benefits 78

Perk And Benefits

Perk And Benefits 95

Professional Dev. 64

Professional Dev.

Professional Dev. 82

Overall Culture at UserTesting vs UserZoom

/ 100

UserTesting

Employees at UserTesting rate their Overall Culture a 73/100, with HR and Marketing as the two departments that rate their experience the highest.

/ 100

UserZoom

Employees at UserZoom rate their Overall Culture a /100, with Customer Support and Sales as the two departments that rate their experience the highest.

Overall Culture
Winner by 18%

UserTesting73
UserZoom

Employee Net Promoter Score at UserTesting vs UserZoom

eNPS

UserTesting

38 Promoters 48%

13 Passives 17%

27 Detractors 35%

eNPS

UserZoom

95 Promoters 88%

9 Passives 8%

4 Detractors 4%

Employee Net Promoter Score
Winner by %

UserTesting13
UserZoom

Gender Score at UserTesting vs UserZoom

/ 100

UserTesting

Employees at UserTesting rate their Gender Score a 66/100, with HR as the department that rate their experience the highest.

/ 100

UserZoom

Employees at UserZoom rate their Gender Score a /100, with Customer Support and HR as the two departments that rate their experience the highest.

Gender Score
Winner by 24%

UserTesting66
UserZoom

Diversity Score at UserTesting vs UserZoom

/ 100

UserTesting

Employees at UserTesting rate their Diversity Score a 65/100, with Engineering as the department that rate their experience the highest.

/ 100

UserZoom

Employees at UserZoom rate their Diversity Score a /100, with Customer Success and Product as the two departments that rate their experience the highest.

Diversity Score
Winner by 27%

UserTesting65
UserZoom

Perk and Benefits Score at UserTesting vs UserZoom

/ 100

UserTesting

Employees at UserTesting rate their Perk and Benefits Score a 78/100, with Engineering and Sales as the two departments that rate their experience the highest.

/ 100

UserZoom

Employees at UserZoom rate their Perk and Benefits Score a /100, with Product and Operations as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 17%

UserTesting78
UserZoom

Professional Development Score at UserTesting vs UserZoom

/ 100

UserTesting

Employees at UserTesting rate their Professional Development Score a 64/100, with Engineering and Sales as the two departments that rate their experience the highest.

/ 100

UserZoom

Employees at UserZoom rate their Professional Development Score a /100, with Sales as the department that rate their experience the highest.

Professional Development Score
Winner by 18%

UserTesting64
UserZoom

Leadership Culture Ratings vs UserZoom

UserTesting rates % lower than UserZoom on Leadership Culture Ratings vs UserZoom Ratings based on looking at 634 ratings from employees of the two companies. Ratings come from the answers to questions like "Does your manager seem to care about you as a person?" and "What does the leadership team need to get better at?".

UserTesting73
UserZoom

Compensation Culture Ratings vs UserZoom

UserTesting rates % lower than UserZoom on Compensation Culture Ratings vs UserZoom Ratings based on looking at 436 ratings from employees of the two companies. Ratings come from the answers to questions like "Why do you feel undervalued and what would make you feel better about your compensation?" and "Do you believe you're paid fairly?".

UserTesting72
UserZoom

Team Culture Ratings vs UserZoom

UserTesting rates % lower than UserZoom on Team Culture Ratings vs UserZoom Ratings based on looking at 390 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you look forward to interacting with your coworkers?" and "Are your company's meetings effective?".

UserTesting79
UserZoom

Environment Culture Ratings vs UserZoom

UserTesting rates % lower than UserZoom on Environment Culture Ratings vs UserZoom Ratings based on looking at 394 ratings from employees of the two companies. Ratings come from the answers to questions like "What needs to change to make the company culture better?" and "What % of the time are you bored at work?".

UserTesting77
UserZoom

Sentiment Culture Ratings vs UserZoom

UserTesting rates % lower than UserZoom on Sentiment Culture Ratings vs UserZoom Ratings based on looking at 432 ratings from employees of the two companies. Ratings come from the answers to questions like "What would you most like to see improved at your company?" and "What's going wrong and how can it be improved?".

UserTesting77
UserZoom