UserTesting Claimed Company

EMPLOYEE PARTICIPANTS: 92

TOTAL RATINGS: 1115

UserZoom Claimed Company

EMPLOYEE PARTICIPANTS: 121

TOTAL RATINGS: 1701

UserTesting vs UserZoom

Compare UserTesting versus UserZoom for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 92 employees and customers of UserTesting and 121 employees and customers of UserZoom.

UserTesting

UserTesting's brand is ranked #607 in the list of Global Top 1000 Brands, as rated by customers of UserTesting. Their current valuation is $450.00M.

UserZoom

UserZoom's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of UserZoom. Their current valuation is $100.00M.

3.8/5

Product Quality

4.2/5

3.7/5

Pricing

4.2/5

3.8/5

Customer Service

4/5

NPS Score

43%	Promoters
14%	Passive
43%	Detractors

Net Promoter Score
Winner by 84

-84

NPS Score

7%	Promoters
2%	Passive
91%	Detractors

See how UserTesting compares to its competitors

See how UserZoom compares to its competitors

Working at UserTesting vs Working at UserZoom

74 / 100

CEO Rating

Alfonso de la Nuez & Dan Fishback

93 / 100

CEO Rating
Winner by 19%

UserTesting

UserTesting doesn't have enough ratings to calculate the Team Culture Ratings.

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UserZoom

Employees at UserZoom rate their CEO, Alfonso de la Nuez & Dan Fishback, 93/100. This score is 19% higher than the scores of UserTesting's CEO, Andy MacMillan. Employees in the Customer Success and HR departments rate Alfonso de la Nuez & Dan Fishback the highest.

CEO Score 74

CEO Score

CEO Score 93

Overall Culture 73

Overall Culture

Overall Culture 91

eNPS

Gender Score 66

Gender Score

Gender Score 90

Diversity Score 65

Diversity Score

Diversity Score 92

Perk And Benefits 77

Perk And Benefits

Perk And Benefits 95

Professional Dev. 65

Professional Dev.

Professional Dev. 82

Overall Culture at UserTesting vs UserZoom

/ 100

UserTesting

Employees at UserTesting rate their Overall Culture a 73/100, with HR and Marketing as the two departments that rate their experience the highest.

/ 100

UserZoom

Employees at UserZoom rate their Overall Culture a /100, with Customer Support and Sales as the two departments that rate their experience the highest.

Overall Culture
Winner by 18%

UserTesting73
UserZoom

Employee Net Promoter Score at UserTesting vs UserZoom

eNPS

UserTesting

36 Promoters 48%

12 Passives 16%

27 Detractors 36%

eNPS

UserZoom

94 Promoters 88%

9 Passives 8%

4 Detractors 4%

Employee Net Promoter Score
Winner by %

UserTesting12
UserZoom

Gender Score at UserTesting vs UserZoom

/ 100

UserTesting

Employees at UserTesting rate their Gender Score a 66/100, with HR as the department that rate their experience the highest.

/ 100

UserZoom

Employees at UserZoom rate their Gender Score a /100, with Customer Support and HR as the two departments that rate their experience the highest.

Gender Score
Winner by 24%

UserTesting66
UserZoom

Diversity Score at UserTesting vs UserZoom

/ 100

UserTesting

Employees at UserTesting rate their Diversity Score a 65/100, with Engineering as the department that rate their experience the highest.

/ 100

UserZoom

Employees at UserZoom rate their Diversity Score a /100, with Customer Success and Product as the two departments that rate their experience the highest.

Diversity Score
Winner by 27%

UserTesting65
UserZoom

Perk and Benefits Score at UserTesting vs UserZoom

/ 100

UserTesting

Employees at UserTesting rate their Perk and Benefits Score a 77/100, with Engineering and Sales as the two departments that rate their experience the highest.

/ 100

UserZoom

Employees at UserZoom rate their Perk and Benefits Score a /100, with Product and Operations as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 18%

UserTesting78
UserZoom

Professional Development Score at UserTesting vs UserZoom

/ 100

UserTesting

Employees at UserTesting rate their Professional Development Score a 65/100, with Engineering and Sales as the two departments that rate their experience the highest.

/ 100

UserZoom

Employees at UserZoom rate their Professional Development Score a /100, with Sales as the department that rate their experience the highest.

Professional Development Score
Winner by 17%

UserTesting65
UserZoom

Leadership Culture Ratings vs UserZoom

UserTesting rates % lower than UserZoom on Leadership Culture Ratings vs UserZoom Ratings based on looking at 627 ratings from employees of the two companies. Ratings come from the answers to questions like "How would you rate your executive team?" and "What does the leadership team need to get better at?".

UserTesting73
UserZoom

Compensation Culture Ratings vs UserZoom

UserTesting rates % lower than UserZoom on Compensation Culture Ratings vs UserZoom Ratings based on looking at 433 ratings from employees of the two companies. Ratings come from the answers to questions like "Does your company give annual bonuses?" and "What is the best part about your compensation package?".

UserTesting71
UserZoom

Team Culture Ratings vs UserZoom

UserTesting rates % lower than UserZoom on Team Culture Ratings vs UserZoom Ratings based on looking at 387 ratings from employees of the two companies. Ratings come from the answers to questions like "What do your coworkers need to improve and how could you work together better?" and "Are your company's meetings effective?".

UserTesting78
UserZoom

Environment Culture Ratings vs UserZoom

UserTesting rates % lower than UserZoom on Environment Culture Ratings vs UserZoom Ratings based on looking at 391 ratings from employees of the two companies. Ratings come from the answers to questions like "What is most positive about the culture and environment at your company?" and "What needs to change to make the company culture better?".

UserTesting77
UserZoom

Sentiment Culture Ratings vs UserZoom

UserTesting rates % lower than UserZoom on Sentiment Culture Ratings vs UserZoom Ratings based on looking at 426 ratings from employees of the two companies. Ratings come from the answers to questions like "What would you most like to see improved at your company?" and "What's going wrong and how can it be improved?".

UserTesting77
UserZoom