Upper management. They are so slow in responding to emails and rude to employees. Not only that the new employees and branch managers are so rude.
Working 3 positions teller, retail banker, and customer service rep and was never given a raise after 2 years making $14.50. Told me my work performance was bad when I was the 2nd to the most in bringing in accounts, never late and rarely called out. Covered most shifts I loved that job!!