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AutoZone Company Culture

Culture Score

This score is derived from employee ratings & reviews
3.0/5
AutoZone's Overall Culture is rated C-

Top Rated Culture Dimensions

CEO Score

Bottom 45%Bottom 45% of Similar Size Companies on Comparably
William Rhodes AutoZone's CEO
William Rhodes
66 /100

AutoZone Mission, Vision & Values

Are your company's goals clear, and are you invested in them?

Mission Statement

For more than 30 years, AutoZone has been committed to providing the best parts, prices and customer service in the automotive aftermarket industry. We have a rich culture and history of going the Extra Mile for our customers and our community.

Vision Statement

The belief was that the characteristics found in supermarkets - clean, well-organized stores, accessible products and great customer service - could be applied to the automotive retail parts business. In 1979, that vision became a reality.

AutoZone Culture At a Glance

679 employees at AutoZone have reviewed AutoZone across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was today.

Overall, the 679 AutoZone employees give their leadership a grade of C, or Bottom 45% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at AutoZone are mostly dissatisfied with their total compensation at AutoZone, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at AutoZone are generally satisfied with their team. 679 Participants grade the quality of their coworkers a C-. The majority believe the meetings at AutoZone are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at AutoZone believe the environment at AutoZone is positive. Most Participants believe the pace of work at AutoZone is comfortably fast. About 54% of the employees at AutoZone work 8 hours or less, while 8% of them have an extremely long day - longer than twelve hours.

Overall, the employees at AutoZone are generally happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

Company Information

Address
123 S. Front St.
Memphis, TN 38103
United States of America
Website
www.autozone.com
Founded
1997
Social sites

Company Description

AutoZone is the leading retailer and a leading distributor of automotive replacement parts and accessories in the U.S.

Key Executives

Name & Title
Bio
William Rhodes  CEO / President
William Rhodes
CEO / President
William Rhodes serves as the CEO / President of AutoZone.
William Graves  Executive Vice President of Mexico, Brazil, IMC & Store Development
William Graves
Executive Vice President of Mexico, Brazil, IMC & Store Development
Mr. William W. Graves, also known as Bill, has been Executive Vice President of Mexico, Brazil, IMC & Store Development at Autozone, Inc. since October 2015. Mr. Graves served as Senior Vice President of Supply Chain and International at Autozone, Inc from 2006 to October 2015. He began his career with AutoZone in 1992 upon exiting the military. He served as Vice President of Supply Chain of Autozone since 2000 until October 2005. From 1992 to 2000, Mr. Graves served in various capacities with Autozone incliding Distribution Center Manager and Regional Distribution Center Manager. He received his Undergraduate degree from the United States Military Academy and his Master's in Science degree from the Sloan School, Massachusetts Institute of Technology.
Mark Finestone  Executive Vice President of Merchandising, Supply Chain & Marketing
Mark Finestone
Executive Vice President of Merchandising, Supply Chain & Marketing
Mr. Mark A. Finestone has been Executive Vice President of Merchandising, Supply Chain, & Marketing at AutoZone, Inc. since October 2015. Mr. Finestone served as Senior Vice President of Merchandising and Store Development at AutoZone, Inc. He served as Senior Vice President of Merchandising of AutoZone Inc. since 2008. He served as Vice President - Merchandising of AutoZone Inc. from 2002 to December 17, 2007. Prior to joining AutoZone in 2002, Mr. Finestone served for Many Department Stores for 19 years where he served a variety of leadership roles which included Divisional Vice President, Merchandising.
Thomas B. Newbern  Executive Vice President of Store Operations, Commercial, Loss Prevention & ALLDATA
Thomas B. Newbern
Executive Vice President of Store Operations, Commercial, Loss Prevention & ALLDATA
Mr. Thomas B. Newbern, also known as Tom, has been Executive Vice President of Store Operations, Commercial, Loss Prevention & ALLDATA at AutoZone, Inc. since February 2017 and served as its Executive Vice President of Store Operations, Commercial & Loss Prevention since October 2015. Mr. Newbern served as Senior Vice President of Store Operations and Store Development of AutoZone Inc from March 23, 2007 to October 2015. Mr. Newbern served Vice President of Store Operations for AutoZone since 1998. Mr. Newbern served several key management positions for 21 years with AutoZone Inc., including Vice President of the Southwest Division.
Albert Saltiel  Senior Vice President of Marketing & E-Commerce
Albert Saltiel
Senior Vice President of Marketing & E-Commerce
Mr. Albert Saltiel, also known as Al, has been the Senior Vice President of Marketing at AutoZone, Inc. since October 2014. Mr. Saltiel served as Senior Vice President of Marketing at AutoZone, Inc. from April 1, 2013 to October 2014. Mr. Saltiel served as the Chief Marketing Officer of Navistar, Inc. since June 28, 2011 and Navistar International Corporation since joining on June 26, 2011. He is responsible for managing Navistar's marketing resources and driving its expanding portfolio of brands. Mr. Saltiel served with Sony Electronics as General Manager of Marketing. He served at Ford Motor Company, where he held multiple marketing roles. He served as the Vice President of Marketing for Navistar. Mr. Saltiel served as the President of NC2 Global LLC from July 2009 to June 26, 2011.
Philip B. Daniele  Senior Vice President of Commercial
Philip B. Daniele
Senior Vice President of Commercial
Mr. Philip B. Daniele, also known as Phil, has been Senior Vice President of Commercial at AutoZone, Inc. since November 2015 and served as its Vice President of Commercial Support.
Kristen Collier Wright  Senior Vice President, General Counsel & Secretary
Kristen Collier Wright
Senior Vice President, General Counsel & Secretary
Ms. Kristen Collier Wright has been Senior Vice President, General Counsel and Secretary at AutoZone, Inc. since January 5, 2014. Ms. Wright served as Vice President, Assistant General Counsel and Assistant Secretary of AutoZone, Inc. from January 2012 to January 5, 2014. Prior to joining AutoZone, Ms. Wright was a Partner at Bass, Berry & Sims plc in Memphis focusing on complex litigation, commercial and financial transactions and intellectual property and technology. Ms. Wright focused on complex commercial and bankruptcy litigation, emphasizing banking, intellectual property, business restructuring and bankruptcy. She is licensed to practice law in both Tennessee and Arkansas and serves on Bass, Berry & Sims's Law School Recruiting and the Professional Development Committees. She is a member of the board of directors of SFC Elves, Inc., a charitable organization annually providing toys during the holidays to over 650 needy children in rural Arkansas. She is also an active member of First United Methodist Church where she serves on the Pastor/Parish Relations Board. Ms. Wright earned a J.D. in 2001 and a B.A. in 1998 from the University of Arkansas.
James C. Griffith  Senior Vice President of Store Operations
James C. Griffith
Senior Vice President of Store Operations
Mr. James C. Griffith, also known as Jim, has been Senior Vice President of Store Operations at AutoZone, Inc. since November 2015. Mr. Griffith served as Vice President, Store Development at AutoZone, Inc. He joined AutoZone in 1987 as a part timer and has held several positions in Store Operations, including Store Manager, District Manager, Regional Manager, and Vice President of Stores.
William R. Hackney  Senior Vice President of Merchandising
William R. Hackney
Senior Vice President of Merchandising
Mr. William R. Hackney, also known as Bill, serves as Senior Vice President of Merchandising at AutoZone, Inc..
Rodney C. Halsell  Senior Vice President of Supply Chain
Rodney C. Halsell
Senior Vice President of Supply Chain
Mr. Rodney C. Halsell, also known as Rod, has been Senior Vice President of Supply Chain at AutoZone, Inc., since October 30, 2015. Rod Halsell served as Vice President of Distribution at AutoZone, Inc.

HR Leaders

Name & Title
Bio
David Orabone  Director Human Resources & OD
David Orabone
Director Human Resources & OD
David Orabone serves as the Director Human Resources & OD of .
Phil Jensen  Director of Human resources
Phil Jensen
Director of Human resources
Phil Jensen serves as the Director of Human resources of .
Matt Henson  Vice President Field Human Resources , Customer Satisfaction
Matt Henson
Vice President Field Human Resources , Customer Satisfaction
Matt Henson serves as the Vice President Field Human Resources , Customer Satisfaction of AutoZone. Matt started at AutoZone in April of 2016. Matt currently resides in the Greater Memphis Area.
DeMone Payne  Director, HR Business Partner - Supply Chain
DeMone Payne
Director, HR Business Partner - Supply Chain
DeMone Payne serves as the Director, HR Business Partner - Supply Chain of AutoZone. DeMone started at AutoZone in March of 2017. DeMone currently resides in the Greater Memphis Area.
Freddy Walker  Field Human Resource Generalist
Freddy Walker
Field Human Resource Generalist
Freddy Walker serves as the Field Human Resource Generalist of AutoZone. Freddy started at AutoZone in September of 1990. Freddy currently resides in the Greater Atlanta Area.
Lani Glancy  Vice President, Talent Development, Diversity and Communications
Lani Glancy
Vice President, Talent Development, Diversity and Communications
Lani Glancy serves as the Vice President, Talent Development, Diversity and Communications of AutoZone. Lani started at AutoZone in September of 2018. Lani currently resides in the Greater Memphis Area.
Leo Besterci  Human Resource Generalist
Leo Besterci
Human Resource Generalist
Leo Besterci serves as the Human Resource Generalist of AutoZone. Leo currently resides in the Greater New York City Area.
Matt Harmon  Vice President Benefits, Compensation, and HR systems
Matt Harmon
Vice President Benefits, Compensation, and HR systems
Matt Harmon serves as the Vice President Benefits, Compensation, and HR systems of AutoZone. Matt started at AutoZone in December of 2017. Matt currently resides in the Greater Memphis Area.
Barbara Emigh-Long  Human Resources Manager, Supply Chain
Barbara Emigh-Long
Human Resources Manager, Supply Chain
Barbara Emigh-Long serves as the Human Resources Manager, Supply Chain of AutoZone. Barbara started at AutoZone in January of 2018. Barbara currently resides in the Greater Memphis Area.
Ann Morgan  Director, HR and Training
Ann Morgan
Director, HR and Training
Ann Morgan serves as the Director, HR and Training of AutoZone. Ann currently resides in the Greater Memphis Area.
Jacqueline OBryant  Diversity & Inclusion Manager
Jacqueline OBryant
Diversity & Inclusion Manager
Jacqueline OBryant serves as the Diversity & Inclusion Manager of AutoZone. Jacqueline currently resides in the Greater Memphis Area.
Rich Borek  Field - Human Resources Generalist
Rich Borek
Field - Human Resources Generalist
Rich Borek serves as the Field - Human Resources Generalist of AutoZone. Rich currently resides in the Baton Rouge, Louisiana Area.
Penny Hunter  HR Manager
Penny Hunter
HR Manager
Penny Hunter serves as the HR Manager of AutoZone. Penny currently resides in the Terre Haute, Indiana Area.
Tina Tucker  Human Resources Manager
Tina Tucker
Human Resources Manager
Tina Tucker serves as the Human Resources Manager of AutoZone. Tina currently resides in the Greenville, South Carolina Area.
Laureen Iannucci  Regional HR Manager
Laureen Iannucci
Regional HR Manager
Laureen Iannucci serves as the Regional HR Manager of AutoZone. Laureen currently resides in the Knoxville, Tennessee Area.
Christy Hopkins  Regional Human Resources Manager
Christy Hopkins
Regional Human Resources Manager
Christy Hopkins serves as the Regional Human Resources Manager of AutoZone. Christy currently resides in the Orange County, California Area.
Melody Deener  Regional Human Resources Manager
Melody Deener
Regional Human Resources Manager
Melody Deener serves as the Regional Human Resources Manager of AutoZone. Melody currently resides in the Greater Memphis Area.
Randy Walton  Regional Human Resources Manager
Randy Walton
Regional Human Resources Manager
Randy Walton serves as the Regional Human Resources Manager of AutoZone. Randy currently resides in the Phoenix, Arizona Area.
Steven Stec  Regional Human Resources Manager
Steven Stec
Regional Human Resources Manager
Steven Stec serves as the Regional Human Resources Manager of AutoZone. Steven currently resides in the Greater Denver Area.
Brigitta Phillips  Talent Acquisition Manager
Brigitta Phillips
Talent Acquisition Manager
Brigitta Phillips serves as the Talent Acquisition Manager of AutoZone. Brigitta currently resides in the Greater Memphis Area.
Pamela Samuels-Kater  Benefits Manager
Pamela Samuels-Kater
Benefits Manager
Pamela Samuels-Kater serves as the Benefits Manager of AutoZone. Pamela currently resides in the Greater Memphis Area.
Tomika McNeal  Corporate Human Resources Manager
Tomika McNeal
Corporate Human Resources Manager
Tomika McNeal serves as the Corporate Human Resources Manager of AutoZone. Tomika currently resides in the Greater Memphis Area.
Vince Pierce  Director of Talent Acquisition
Vince Pierce
Director of Talent Acquisition
Vince Pierce serves as the Director of Talent Acquisition of AutoZone. Vince currently resides in the Greater Memphis Area.
Rusty Wilson  Regional Human Resource Manager
Rusty Wilson
Regional Human Resource Manager
Rusty Wilson serves as the Regional Human Resource Manager of AutoZone. Rusty currently resides in the Chattanooga, Tennessee Area.
Selina Diaz  Regional Human Resources Manager
Selina Diaz
Regional Human Resources Manager
Selina Diaz serves as the Regional Human Resources Manager of AutoZone. Selina currently resides in the Phoenix, Arizona Area.
Reggie Huggins  Benefits Analyst/Lead Financial Wellness Analyst
Reggie Huggins
Benefits Analyst/Lead Financial Wellness Analyst
Reggie Huggins serves as the Benefits Analyst/Lead Financial Wellness Analyst of AutoZone. Reggie currently resides in the Greater Memphis Area.
Richard Thomson  Divisional HR Manager
Richard Thomson
Divisional HR Manager
Richard Thomson serves as the Divisional HR Manager of AutoZone. Richard currently resides in the Greater Memphis Area.
Willie Bush  Divisional Human Resource Manager
Willie Bush
Divisional Human Resource Manager
Willie Bush serves as the Divisional Human Resource Manager of AutoZone. Willie currently resides in the Indianapolis, Indiana Area.
Matthew Pulcini  Divisional Human Resources Manager
Matthew Pulcini
Divisional Human Resources Manager
Matthew Pulcini serves as the Divisional Human Resources Manager of AutoZone. Matthew currently resides in the Greater Memphis Area.
Charlie Jeffers  HR Manager
Charlie Jeffers
HR Manager
Charlie Jeffers serves as the HR Manager of AutoZone. Charlie currently resides in the Terre Haute, Indiana Area.

AutoZone Employee Reviews

Positive Reviews
64%
64%
36%
Constructive Feedback
36%

Positive Reviews from Employees

What is the best part about your compensation package?

Cost and coverage of insurance

What do you like best about the leadership team?

Kindness and his treatment of everyone

they are open to everybody

Constructive Feedback from Employees

What's going wrong and how can it be improved?

Everything . You really need to clean house in 1953

What needs to change to make the company culture better?

Stop the harassment, discrimination, and ethics violations. Then tackle the corruption.

Why do you feel undervalued and what would make you feel better about your compensation?

I quit, it was the only way to save myself.

A Day in the Life
A Day in the Life
AutoZone employees generally work 9.2 hrs a day
Work Hours
A Day in the Life
Employees at AutoZone report the work pace is comfortably fast
Work Pace
A Day in the Life
On a typical day, employees at AutoZone have 0 meetings
Meetings
A Day in the Life
75% of AutoZone employees look forward to interacting with their team every day
Coworkers
A Day in the Life
AutoZone employees most often take 0-10 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
69% of AutoZone employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
AutoZone employees typically get valuable feedback on how to improve at work Every Week
Feedback
A Day in the Life
61% of AutoZone employees call their work environment positive
Environment

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Anonymous Q&A with AutoZone Employees

Most Recent Q&A

Bottom
45%

Leadership Score

In the Bottom 45% of similar sized companies on Comparably

Trending upThis category score has been trending up % since last month
65
out of 100
Executive rating?
66
out of 100
CEO rating?
65
out of 100
Manager rating?
Bottom
20%

Compensation Score

In the Bottom 20% of similar sized companies on Comparably

This category score has been trending down -2% since last month
Paid fairly?
Satisfied with benefits?
Bottom
30%

Team Score

In the Bottom 30% of similar sized companies on Comparably

Trending upThis category score has been trending up % since last month
Coworker interaction?
69
out of 100
Quality of coworkers?
Top
50%

Environment Score

In the Top 50% of similar sized companies on Comparably

Trending upThis category score has been trending up % since last month
7 or less
21%
8
33%
10
28%
12
10%
More than 12
8%
Work hours per day?
Extremely fast
30%
Comfortably fast
38%
Moderate
24%
A bit slow
4%
Bureaucratic
4%
Pace at work?
Positive
61%
Negative
39%
Positive work environment?
Bottom
35%

Outlook Score

In the Bottom 35% of similar sized companies on Comparably

This category score has been trending down -2% since last month
67
out of 100
Future outlook?
Fantastic
19%
Good
44%
Neutral
25%
Bad
8%
Terrible
4%
Customer perception?
Excited going to work?

AutoZone H1B Visa

In 2019, AutoZone applied for 74 H1B visas. Of the work permits applied for, 65% were approved, 19% certified-withdrawn, and 16% withdrawn.

An in-depth look at ‘Certified-withdrawn’ H1B applications at AutoZone unveil that 12 approved work permit applications were withdrawn before the employee’s start date, and 14 were withdrawn by AutoZone after the employee’s start date.

Work Permit Application Outcome

74
Total Applied
  • 65% Granted (48 out of 74)
  • 0% Denied ( out of 74)
  • 16% Withdrawn Application was withdrawn by the employer before approval/rejection (12 out of 74)
  • 19% Certified-Withdrawn Application was approved but later withdrawn by employer (14 out of 74)

This data was calculated using publicly sourced data from OFLC Performance Data

Gender Score How positively women rate their overall experience at AutoZone

Top
50%

AutoZone currently ranks in the Top 50% of similarly sized companies on Comparably

Diversity Score How positively minorities rate their overall experience at AutoZone

Top
50%

AutoZone currently ranks in the Top 50% of similarly sized companies on Comparably

eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Bottom 40%Bottom 40% of Similar Size Companies on Comparably
-15
eNPS Score
35%Promoters
15%Passives
50%Detractors

AutoZone Culture Video

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Perks & Benefits

Health & Wellness
Health Insurance
Paid Time Off
PTO / Vacation Policy

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