AutoZone Culture | Comparably
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AutoZone Claimed Company
AutoZone is the leading retailer and a leading distributor of automotive replacement parts and accessories in the U.S. read more
EMPLOYEE
PARTICIPANTS
2863
TOTAL
RATINGS
21242

AutoZone Company Culture

AutoZone Culture

This score is derived from employee ratings & reviews
2.7/5
AutoZone's Overall Culture is rated D

Top Rated Culture Dimensions

AutoZone CEO

Bottom 25%Bottom 25% of Similar Size Companies on Comparably
William Rhodes AutoZone's CEO
William Rhodes
61 /100

Diversity at AutoZone

Bottom 30%Bottom 30% of Similar Size Companies on Comparably
C-

Diverse employees at AutoZone have rated Environment, Team, and Work Culture as the highest categories they have scored

Women at AutoZone

Bottom 35%Bottom 35% of Similar Size Companies on Comparably
C-

Women at AutoZone have rated Environment, Manager, and Outlook as the highest categories they have scored

AutoZone eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Bottom 25%Bottom 25% of Similar Size Companies on Comparably

Recommend to a Friend?

-29

AutoZone employees are -29% more likely to recommend AutoZone as a great place to work

28%Promoters
15%Passives
57%Detractors

Working at AutoZone

Working at AutoZone is rated below average by 2863 employees, across various culture dimensions. AutoZone employees rate Environment highest among all categories, and think that Compensation and Perks And Benefits have the most room for improvement, putting AutoZone’s culture in the Bottom 20% compared to similar sized companies on Comparably and in the Bottom 25% compared to other companies in Memphis, TN. See below in detail how working at AutoZone was rated by employees.

Overall Company Culture at AutoZone

D

Overall Company Culture at AutoZone is rated D

Last updated today

Bottom
20%

AutoZone ranks in the Bottom 20% of other companies on Comparably with 10,000+ Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 2863 Employees

View Results
0
20
40
60
80
100
Marketing
86
Marketing86
Engineering
73
Engineering73
Product
64
Product64
Customer Support
63
Customer Support63
Sales
62
Sales62
HR
60
HR60
Admin
56
Admin56
Customer Success
53
Customer Success53
Operations
45
Operations45

AutoZone Employee Reviews

Out of 1912 AutoZone employee reviews, 65% were positive. The remaining 35% were constructive reviews with the goal of helping AutoZone improve their work culture.

65%
35%
Positive Reviews65%
Constructive Feedback35%

Positive Reviews From AutoZone Employees

  • What are some of the best things about your team?
    For my typical day time shifts, I have two people I can count on. The three of us hold down the store. It is always a struggle when it is just one of us on the schedule for a day.
  • What do you like best about the leadership team?
    I have been able to build mutual respect and work hard enough to get that reciprocated when I need help
  • What makes you most happy at work?
    Convivir con mis companeros de trabajo y atender al cliente de la mejor manera posible y poder ayudarle al cliente

Constructive Feedback From AutoZone Employees

  • What does the leadership team need to get better at?
    Better Communication, management, HR, prices
  • What does the leadership team need to get better at?
    people skills and making the job worth coming to
  • What does the leadership team need to get better at?
    Leading sales respect thats it

AutoZone Company Information

AutoZone Company Overview

AutoZone is the leading retailer and a leading distributor of automotive replacement parts and accessories in the U.S.

AutoZone Mission, Vision & Values

AutoZone Mission & Values

For more than 30 years, AutoZone has been committed to providing the best parts, prices and customer service in the automotive aftermarket industry. We have a rich culture and history of going the Extra Mile for our customers and our community.

AutoZone Vision Statement

The belief was that the characteristics found in supermarkets - clean, well-organized stores, accessible products and great customer service - could be applied to the automotive retail parts business. In 1979, that vision became a reality.

Headquarter123 S. Front St.
Memphis, TN 38103
United States of America
Websitewww.autozone.com
Founding Date1997
Tel1-901-495-6500
Company StatusPublic
StockAZO
Jobswww.autozone.com/company/careers/
Social Sites

AutoZone Competitors

AutoZone competitors include Delphi Technologies, Transamerican Auto Parts, O'Reilly Auto Parts, and LKQ Corporation. AutoZone ranks 4th in Overall Culture Score on Comparably vs its competitors. See below how AutoZone compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    Delphi Technologies' Logo
    Delphi Technologies
    3.9/5
  2. #2
    Transamerican Auto Parts' Logo
    Transamerican Auto Parts
    3.4/5
  3. #3
    O'Reilly Auto Parts' Logo
    O'Reilly Auto Parts
    3.1/5
  4. #4
    AutoZone's Logo
    AutoZone
    2.7/5
  5. #5
    LKQ Corporation's Logo
    LKQ Corporation
    2.7/5
  • Culture Video

AutoZone Employees

2863 employees at AutoZone have reviewed AutoZone across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was today.

Overall, the 2863 AutoZone employees give their leadership a grade of C-, or Bottom 30% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at AutoZone are mostly dissatisfied with their total compensation at AutoZone, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at AutoZone are not very pleased with their team. 2863 Participants grade the quality of their coworkers a D. Less than half believe the meetings at AutoZone are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at AutoZone believe the environment at AutoZone is positive. Most Participants believe the pace of work at AutoZone is comfortably fast. About 55% of the employees at AutoZone work 8 hours or less, while 8% of them have an extremely long day - longer than twelve hours.

Overall, the employees at AutoZone are not very happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

A Day in the Life
A Day in the Life
AutoZone employees generally work 9.0 hrs a day
Work Hours
A Day in the Life
Employees at AutoZone report the work pace is comfortably fast
Work Pace
A Day in the Life
On a typical day, employees at AutoZone have 0 meetings
Meetings
A Day in the Life
72% of AutoZone employees look forward to interacting with their team every day
Coworkers
A Day in the Life
AutoZone employees most often take 0-10 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
67% of AutoZone employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
AutoZone employees typically get valuable feedback on how to improve at work Every Week
Feedback
A Day in the Life
52% of AutoZone employees call their work environment positive
Environment

Joining AutoZone - Employee Onboarding

The prevailing opinion from employees about joining AutoZone is that the company was prepared on their first day. AutoZone employees concluded that their overall onboarding experience was positive. 83% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

AutoZone KPIs and OKRs

At AutoZone 57% of employees think their department KPIs and OKRs are clear. Employees’ understanding of AutoZone's KPIs and OKRs is essential for its success. Out of 23 AutoZone employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 17 have said yes.

AnswerPercent
Yes74%
No26%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes57%
No43%
Are the KPIs/OKRs for your department clear?

AutoZone CEO & Leadership

AutoZone CEO - William Rhodes

William Rhodes AutoZone's CEO
61 /100

William’s approval rate is lower compared to CEOs at similar sized companies, putting William in the Bottom 25% of all CEOs of similar-sized companies on Comparably, and in the Bottom 30% compared to CEOs of all other companies in Memphis, TN. William Rhodes’s employees rank AutoZone in the Bottom 35% for Environment, in the Bottom 35% for Office Culture, and in the Bottom 35% for Professional Development. Rhodes is generally unpopular with AutoZone employees, but ranks especially low with Asian or Pacific Islander employees, and by employees in the Admin department and employees in the Customer Support department. However, employees in the Engineering department have a slightly more favorable view of the CEO. When compared to AutoZone’s competitors, William Rhodes ranks below both LKQ Corporation CEO Dominick P. (Nick) Zarcone and Delphi Technologies CEO Sam Fang.

AutoZone Leadership

The AutoZone Executive Team is rated a “D+” and led by CEO William Rhodes, Executive Vice President of Mexico, Brazil, IMC & Store Development William Graves, and Executive Vice President of Merchandising, Supply Chain & Marketing Mark Finestone

  • William Rhodes  CEO / President

    William Rhodes CEO / President

    William Rhodes serves as the CEO / President of AutoZone.

  • William Graves Executive Vice President of Mexico, Brazil, IMC & Store Development

    Mr. William W. Graves, also known as Bill, has been Executive Vice President of Mexico, Brazil, IMC & Store Development... read more

  • Mark Finestone Executive Vice President of Merchandising, Supply Chain & Marketing

    Mr. Mark A. Finestone has been Executive Vice President of Merchandising, Supply Chain, & Marketing at AutoZone, Inc.... read more

  • Thomas B. Newbern Executive Vice President of Store Operations, Commercial, Loss Prevention & ALLDATA

    Mr. Thomas B. Newbern, also known as Tom, has been Executive Vice President of Store Operations, Commercial, Loss... read more

  • Albert Saltiel Senior Vice President of Marketing & E-Commerce

    Mr. Albert Saltiel, also known as Al, has been the Senior Vice President of Marketing at AutoZone, Inc. since October... read more

  • Philip B. Daniele Senior Vice President of Commercial

    Mr. Philip B. Daniele, also known as Phil, has been Senior Vice President of Commercial at AutoZone, Inc. since November... read more

  • Kristen Collier Wright Senior Vice President, General Counsel & Secretary

    Ms. Kristen Collier Wright has been Senior Vice President, General Counsel and Secretary at AutoZone, Inc. since January... read more

  • James C. Griffith Senior Vice President of Store Operations

    Mr. James C. Griffith, also known as Jim, has been Senior Vice President of Store Operations at AutoZone, Inc. since... read more

  • William R. Hackney Senior Vice President of Merchandising

    Mr. William R. Hackney, also known as Bill, serves as Senior Vice President of Merchandising at AutoZone, Inc..

AutoZone Salaries

How much does AutoZone pay?

How much do people at AutoZone get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at AutoZone is $134,527, or $64 per hour, while the estimated median salary is $135,242, or $65 per hour.

At AutoZone, the highest paid job is a Director of Sales at $229,438 annually and the lowest is a Sales Associate at $30,000 annually. Average AutoZone salaries by department include: Customer Support at $81,645, Marketing at $133,354, IT at $111,505, and Admin at $48,453. Half of AutoZone salaries are above $135,242.

1082 employees at AutoZone rank their Compensation in the Bottom 10% of similar sized companies in the US (based on 3210 ratings) while 1035 employees at AutoZone rank their Perks And Benefits in the Bottom 15% of similar sized companies in the US (based on 1052 ratings).

Salaries contributed from AutoZone employees include job titles like Developer, Community Manager, Office Manager, and Inventory. Comparably data has a total of 10 salary records from AutoZone employees.

Last updated 4 days ago.

1st Percentile
$61k
$61k1st Percentile
17th Percentile
$99k
$99k17th Percentile
33rd Percentile
$133k
$133k33rd Percentile
50th Percentile
$191k
$191k50th Percentile
67th Percentile
$242k
$242k67th Percentile
83rd Percentile
$272k
$272k83rd Percentile
100th Percentile
$304k
$304k100th Percentile
$134,527*
Average Compensation
$135,242*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

AutoZone Salaries by City

AutoZone Salaries by Department

Explore AutoZone Salaries

Diversity & Inclusion at AutoZone

Diverse employees at AutoZone score the company 60/100 across various culture categories, placing AutoZone in the Bottom 30% of companies on Comparably with 10,000+ Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at AutoZone across various culture dimensions.

An AutoZoner Always…Embraces Diversity and Cares About People. These are two of our company’s Values, and they are a vital part of our strong culture. We welcome each individual’s heritage, differences, unique qualities and experiences and we treat all people with dignity and respect.

Ranked Culture the Highest

Women 73/100
Department - HR
Men 86/100
Department - Marketing
Diverse Employees 86/100
Department - Marketing

Ranked Culture the Lowest

Women 49/100
Department - Admin
Men 45/100
Department - Operations
Diverse Employees 33/100
Department - Operations

AutoZone Perks & Benefits

Health & Wellness

  • Health Insurance

Paid Time Off

  • PTO / Vacation Policy

AutoZone PTO

AutoZone's PTO and Vacation policy typically gives 0-10 days off a year with 57% of employees expected to be work free while out of office. Paid Time Off is AutoZone's 3rd most important benefit besides Healthcare when ranked by employees, with 18% of employees saying it is the most important benefit. AutoZone's benefits and PTO Package averages to represent a less than $500 cash value per month.

AnswerPercent
Flex Time27%
Vacation Policy18%
Office Meals9%
401k Contribution36%
Childcare10%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes43%
No57%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo6%
$1500 - $2500/mo6%
$1000 -$1500/mo25%
$500 -$1000/mo19%
Less than $500/mo44%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

AutoZone Careers

AutoZone Jobs

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H1B Visa

In 2019, AutoZone applied for 74 H1B visas. Of the work permits applied for, 65% were approved, 19% certified-withdrawn, and 16% withdrawn.

An in-depth look at ‘Certified-withdrawn’ H1B applications at AutoZone unveil that 12 approved work permit applications were withdrawn before the employee’s start date, and 14 were withdrawn by AutoZone after the employee’s start date.

Work Permit Application Outcome

74
Total Applied
  • 65% Granted (48 out of 74)
  • 0% Denied ( out of 74)
  • 16% Withdrawn Application was withdrawn by the employer before approval/rejection (12 out of 74)
  • 19% Certified-Withdrawn Application was approved but later withdrawn by employer (14 out of 74)

This data was calculated using publicly sourced data from OFLC Performance Data

Let AutoZone Know You Want To Work There

Overview of Candidates Interested in AutoZone on Comparably

Candidates By Department

Sales
64%
Design
7%
All Industries
7%
Marketing
7%
IT
7%
Other
7%

Candidates By Location

Akron
14%
Memphis
14%
Jonesboro
7%
Little Elm
7%
Rochester
7%
Other
50%

AutoZone Internship Program

AutoZone’s Internship Program is designed to give students a challenging, hands-on experience in the corporate retail industry. Depending on your educational background and interests, we offer opportunities in a variety of departments that serve to support our stores throughout the United States, Puerto Rico, Mexico and Brazil.

How difficult is it to get an internship at AutoZone?

Sales
Very Difficult0%
Somewhat Difficult0%
Not Difficult17%
Difficult0%
Does Not Offer Internships83%
Answered by 6 Sales Interns

Frequently Asked Questions regarding AutoZone

What is AutoZone address?

AutoZone location is at 123 S. Front St.

Who is the CEO of AutoZone?

AutoZone CEO is William Rhodes, their score by employees is 61

What is AutoZone eNPS?

The eNPS for AutoZone is -29

What is AutoZone revenue?

AutoZone revenue is $11B

What is the salary for Web/Visual Designer in AutoZone?

Web/Visual Designer average salary in the US is 95k

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