Bloomingdale's – Customer service is horrible. I bought a baby stroller that has broken after 10 months of use. After approx 4 hours on the phone, I still can't get a new stroller, and am now being charged an additional $400 on my credit card. I was just hung up on so will have to call again and enter the matrix!

Bloomingdale's operates a chain of department stores that offers clothing, shoes, handbags, wallets, and accessories for men and women. read more

Customer service is horrible. I bought a baby stroller that has broken after 10 months of use. After approx 4 hours on the phone, I still can't get a new stroller, and am now being charged an additional $400 on my credit card. I was just hung up on so will have to call again and enter the matrix!

Why do you feel undervalued and what would make you feel better about your compensation?

Paid under market value and terrible raises

Why do you feel undervalued and what would make you feel better about your compensation?

It should be higher considering we do multiple jobs

What do you like best about your company?

Interaction and diversity

What would you most like to see improved at your company?

Sociopathic leadership removed , focus on the growth channel(digital).

What is the best part about your compensation package?

making many customers happy using our service

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