Clutter – Undervalued and overworked. Safety is less than priority, communication is nearly non-existent, and customer satisfaction is a mixed bag. This company can afford to continuously make costly mistakes but cannot afford to give any kind of raise whatsoever. Toxic work environment. | Comparably

Clutter – Undervalued and overworked. Safety is less than priority, communication is nearly non-existent, and customer satisfaction is a mixed bag. This company can afford to continuously make costly mistakes but cannot afford to give any kind of raise whatsoever. Toxic work environment.

Clutter Claimed Company
On-demand storage company changing the way you manage your belongings. Headquartered in Culver City, CA. read more
EMPLOYEE
PARTICIPANTS
128
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RATINGS
1264
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Undervalued and overworked. Safety is less than priority, communication is nearly non-existent, and customer satisfaction is a mixed bag. This company can afford to continuously make costly mistakes but cannot afford to give any kind of raise whatsoever. Toxic work environment.

What did you like most about the interview process?

When I began, the interview process was thoughtful and though. Now it's little more than a 10 minute conversation.

What are some of the best things about your team?

My immediate team for the most part is hardworking, motivated and interesting. It it weren't for them, I would have left Clutter a long time ago.

What is most positive about the culture and environment at your company?

Misery loves company. Our largest commonality is how poorly we are treated by our management. There isn't anything positive about the culture of this company. We remain hopeful because we operate from a satellite office. We're basically excluded from the culture.

What's going wrong and how can it be improved?

Upper management is making poor decisions without consulting their largest asset; the workforce. We often times are forced to practice new policy changes that are very obviously and clearly going to be ineffective, inefficient, or costly to our company but any feedback to policies is disregarded.

What does the leadership team need to get better at?

The leadership team could get better at listening to their employees. Many operations changes are made quickly and with little or no consultation by the people who actually do the work (movers, sales, customer car). Then these changes are poorly communicated to separate branches of the company.

Why do you feel undervalued and what would make you feel better about your compensation?

There are no raises here, hence there is no reason for most people to stay. You will be training new employees for the exact pay you are receiving. You can be a top performer and be treated no differently than a poor performer. Incremental raises are a must to keep up morale and retain workforce.

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