Shoppers, really good shoppers are the reason for this company's success, yet veteran shoppers who take pride in doing the best job possible now make 75% less than they did a year ago. The profitable batches are given to new shoppers and to those using bots, which can only be stopped at the server.
What are some of the best things about your team?
I don't have a team and only associate with two other veteran shoppers who have been loyal and take pride in their job. Watching some of the other shoppers and hearing the horror stories from customers is disheartening.
What does the leadership team need to get better at?
Remove bots at the server. Give loyal veteran shoppers access to the better batches. New shoppers should be started with access to smaller batches and work their way up. Provide support to shoppers instead of very poor excuse for support currently provided.
Why do you feel undervalued and what would make you feel better about your compensation?
Since about a year ago the Instacart portion of payment has dropped drastically. New shoppers are given access to large paying batches while veteran shoppers are given leftovers. Bot users gave taken over and the only fix is at the Instacart server.
What needs to change to make the company culture better?
For Instacart to appreciate the veteran shoppers who have been loyal and who take pride in doing the best job possible. That means get rid of the bots, and give the veteran shoppers back their access to the higher paying batches.
Other Employee Reviews for Cornershop
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