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Dialpad Claimed Company
Dialpad is the leading Ai-Powered Customer Intelligence Platform that is completely transforming how the world works together, with one beautiful workspace that seamlessly combines the most advanced Ai Contact Center, Ai Sales, Ai Voice, and Ai Meetings with Ai Messaging. Over 30,000 innovative brands and millions of people use Dialpad to unlock productivity, collaboration, and customer satisfaction with real-time Ai insights. Customers include WeWork, Uber, Motorola Solutions, Domo, and Xero. Investors include Amasia, Andreessen Horowitz, Felicis Ventures, GV, ICONIQ Capital, Salesforce Ventures, Scale Venture Partners, Section 32, Softbank, and Work-Bench. read more
Dialpad Company Culture
Dialpad Culture
This score is derived from employee ratings & reviews3.9/5
Dialpad's Overall Culture is rated B
Top Rated Culture Dimensions
CEO Rating
APerks & Benefits
B+Team
B+Meetings
BOutlook
BDialpad CEO
Top 10%Top 10% of Similar Size Companies on Comparably
Craig Walker
82 /100
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Mission, Vision, & Values
Work Beautifully: Dialpad is the first AI-powered customer intelligence platform of its kind. Communicate with your customers and teammates through voice calls, video meetings, chatbots and more—and more importantly, glean valuable insights from all of these conversations with its unique artificial intelligence, Dialpad Ai. Our core values: Do the right thing. Delight our users. It takes both skill and will. Innovate continuously. Every voice matters.
Dialpad Culture At a Glance
107 employees at Dialpad have reviewed Dialpad across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.
Overall, the 107 Dialpad employees give their leadership a grade of B, or Top 35% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at Dialpad are generally satisfied with their total compensation at Dialpad, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at Dialpad are extremely happy with their team. 107 Participants grade the quality of their coworkers a B+. The majority believe the meetings at Dialpad are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at Dialpad believe the environment at Dialpad is positive. Most Participants believe the pace of work at Dialpad is comfortably fast. About 68% of the employees at Dialpad work 8 hours or less, while 5% of them have an extremely long day - longer than twelve hours.
Overall, the employees at Dialpad are happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
A Day in the Life
A Day in the Life
Dialpad employees generally work 8.8 hrs a day
Work Hours
A Day in the Life
Employees at Dialpad report the work pace is comfortably fast
Work Pace
A Day in the Life
95% of Dialpad employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Dialpad employees typically get valuable feedback on how to improve at work Once a year
Feedback
A Day in the Life
89% of Dialpad employees call their work environment positive
Environment
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Anonymously Ask Dialpad Employees Any Question
Anonymous Q&A with Dialpad EmployeesMost Recent Q&A
What are you most excited about working at Dialpad?
The product is excellent.
What's the company culture like at Dialpad?
Eroding. Stay away if you are in sales.
What are your coworkers at Dialpad like?
Hard to say. Most of us left and the others are looking. The engineers are the best in the business. The Executives care about the people...
What's the office vibe like at Dialpad?
Nothing like what it was just a six months ago. Dialpad culture has gone downhill fast and the new CRO is the laughingstock of the industry....
What is the best advice you could give someone during their first month at Dialpad?
As for your tasks, job expectations, logins for software you need to do your job and get to working right away or you'll get caught up. If...
How does Dialpad handle HR issues?
Absolutely appalling, HR is avoided like the plague, and they notorious for secretly firing leaders and employees without communicating.
What are you most excited about working at Dialpad?
The product is excellent.
What's the company culture like at Dialpad?
Eroding. Stay away if you are in sales.
What are your coworkers at Dialpad like?
Hard to say. Most of us left and the others are looking. The engineers are the best in the business. The Executives care about the people...
What's the office vibe like at Dialpad?
Nothing like what it was just a six months ago. Dialpad culture has gone downhill fast and the new CRO is the laughingstock of the industry....
What is the best advice you could give someone during their first month at Dialpad?
As for your tasks, job expectations, logins for software you need to do your job and get to working right away or you'll get caught up. If...
How does Dialpad handle HR issues?
Absolutely appalling, HR is avoided like the plague, and they notorious for secretly firing leaders and employees without communicating.
H1B Visa
In 2019, Dialpad applied for 8 H1B visas. Of the work permits applied for, 88% were approved.
Work Permit Application Outcome
8
Total Applied
H1B Applications Outcome
- 88% Granted (7 out of 8)
- 0% Denied ( out of 8)
- 0% Withdrawn Application was withdrawn by the employer before approval/rejection ( out of 8)
- 13% Certified-Withdrawn Application was approved but later withdrawn by employer (1 out of 8)
This data was calculated using publicly sourced data from OFLC Performance Data
Gender Score How positively women rate their overall experience at Dialpad
Bottom
25%
Dialpad currently ranks in the Bottom 25% of similarly sized companies on Comparably
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Diversity Score How positively minorities rate their overall experience at Dialpad
Bottom
35%
Dialpad currently ranks in the Bottom 35% of similarly sized companies on Comparably
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eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Top 35%Top 35% of Similar Size Companies on Comparably
41
eNPS Score
| 62% | Promoters |
|---|---|
| 17% | Passives |
| 21% | Detractors |
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Let Dialpad Know You Want To Work There
Dialpad Competitors Video
Dialpad vs Competitors
- 1st
Talkdesk84 / 100 - 2nd
RingCentral84 / 100 - 3rd
8x884 / 100 - 4th
Zoom Video Communications80 / 100 - 5thDialpad79 / 100
Perks & Benefits
- Health & Wellness
- Dental Insurance
- Vision Insurance
- Health Insurance
- Life Insurance
- Gym Membership / Reimbursement
- Paid Time Off
- PTO / Vacation Policy
- Paid Holidays
- Maternity / Paternity Leave
- Financial Benefits
- 401K / Retirement Plan
- Tuition Reimbursement
- Office Perks
- Free Food
- Company Social Outings
- Legal Assistance
- Work From Home Policy
- Unique Office Space
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