Dialpad Claimed Company

EMPLOYEE PARTICIPANTS: 107

TOTAL RATINGS: 1327

Talkdesk Claimed Company

This companyis accepting feedback from verified employees EMPLOYEE PARTICIPANTS: 136

TOTAL RATINGS: 3793

Dialpad vs Talkdesk

Compare Dialpad versus Talkdesk for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 107 employees and customers of Dialpad and 136 employees and customers of Talkdesk.

Dialpad

Dialpad's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Dialpad. Their current valuation is $400.00M.

Talkdesk

Talkdesk's brand is ranked #934 in the list of Global Top 1000 Brands, as rated by customers of Talkdesk. Their current valuation is $400.00M.

3.9/5

Product Quality

4.1/5

Pricing

4.2/5

3.8/5

Customer Service

3.8/5

NPS Score

62%	Promoters
13%	Passive
25%	Detractors

NPS Score

63%	Promoters
17%	Passive
20%	Detractors

Net Promoter Score
Winner by 6

See how Dialpad compares to its competitors

RingCentral

8x8

Zoom Video Communications

See how Talkdesk compares to its competitors

Working at Dialpad vs Working at Talkdesk

82 / 100

CEO Rating

Tiago Paiva

84 / 100

CEO Rating
Winner by 2%

Dialpad

Dialpad doesn't have enough ratings to calculate the Team Culture Ratings.

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Talkdesk

Employees at Talkdesk rate their CEO, Tiago Paiva, 84/100. This score is 2% higher than the scores of Dialpad's CEO, Craig Walker. Employees in the Customer Support and IT departments rate Tiago Paiva the highest.

CEO Score 82

CEO Score

CEO Score 84

Overall Culture 79

Overall Culture

Overall Culture 84

eNPS

Gender Score 71

Gender Score

Gender Score 83

Diversity Score 73

Diversity Score

Diversity Score 84

Perk And Benefits 83

Perk And Benefits

Perk And Benefits 77

Professional Dev. 52

Professional Dev.

Professional Dev. 83

Overall Culture at Dialpad vs Talkdesk

/ 100

Dialpad

Employees at Dialpad rate their Overall Culture a 79/100, with Marketing and Engineering as the two departments that rate their experience the highest.

/ 100

Talkdesk

Employees at Talkdesk rate their Overall Culture a /100, with Customer Support and Customer Success as the two departments that rate their experience the highest.

Overall Culture
Winner by 5%

Dialpad79
Talkdesk

Employee Net Promoter Score at Dialpad vs Talkdesk

eNPS

Dialpad

55 Promoters 62%

15 Passives 17%

19 Detractors 21%

eNPS

Talkdesk

83 Promoters 61%

37 Passives 27%

16 Detractors 12%

Employee Net Promoter Score
Winner by %

Dialpad39
Talkdesk

Gender Score at Dialpad vs Talkdesk

/ 100

Dialpad

Employees at Dialpad rate their Gender Score a 71/100, with Marketing as the department that rate their experience the highest.

/ 100

Talkdesk

Employees at Talkdesk rate their Gender Score a /100, with Customer Success and Engineering as the two departments that rate their experience the highest.

Gender Score
Winner by 12%

Dialpad71
Talkdesk

Diversity Score at Dialpad vs Talkdesk

/ 100

Dialpad

Employees at Dialpad rate their Diversity Score a 73/100, with Marketing as the department that rate their experience the highest.

/ 100

Talkdesk

Employees at Talkdesk rate their Diversity Score a /100, with IT and Operations as the two departments that rate their experience the highest.

Diversity Score
Winner by 11%

Dialpad73
Talkdesk

Perk and Benefits Score at Dialpad vs Talkdesk

/ 100

Dialpad

Employees at Dialpad rate their Perk and Benefits Score a 83/100, with Marketing and Sales as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 6%

/ 100

Talkdesk

Employees at Talkdesk rate their Perk and Benefits Score a /100, with Customer Support and Operations as the two departments that rate their experience the highest.

Dialpad84
Talkdesk

Professional Development Score at Dialpad vs Talkdesk

/ 100

Dialpad

Employees at Dialpad rate their Professional Development Score a 52/100.

/ 100

Talkdesk

Employees at Talkdesk rate their Professional Development Score a /100, with Customer Success and Customer Support as the two departments that rate their experience the highest.

Professional Development Score
Winner by 31%

Dialpad50
Talkdesk

Leadership Culture Ratings vs Talkdesk

Dialpad rates % lower than Talkdesk on Leadership Culture Ratings vs Talkdesk Ratings based on looking at 1306 ratings from employees of the two companies. Ratings come from the answers to questions like "Are your company's goals clear, and are you invested in them?" and "Is your company invested in your career growth?".

Dialpad78
Talkdesk

Compensation Culture Ratings vs Talkdesk

Dialpad rates % lower than Talkdesk on Compensation Culture Ratings vs Talkdesk Ratings based on looking at 506 ratings from employees of the two companies. Ratings come from the answers to questions like "What is the best part about your compensation package?" and "Are you satisfied with your stock/equity compensation?".

Dialpad72
Talkdesk

Team Culture Ratings vs Talkdesk

Dialpad rates % lower than Talkdesk on Team Culture Ratings vs Talkdesk Ratings based on looking at 472 ratings from employees of the two companies. Ratings come from the answers to questions like "How would you rate the quality of your coworkers?" and "Do you look forward to interacting with your coworkers?".

Dialpad89
Talkdesk

Environment Culture Ratings vs Talkdesk

Dialpad rates % lower than Talkdesk on Environment Culture Ratings vs Talkdesk Ratings based on looking at 828 ratings from employees of the two companies. Ratings come from the answers to questions like "Is your work environment positive or negative?" and "What needs to change to make the company culture better?".

Dialpad78
Talkdesk

Sentiment Culture Ratings vs Talkdesk

Dialpad rates % lower than Talkdesk on Sentiment Culture Ratings vs Talkdesk Ratings based on looking at 610 ratings from employees of the two companies. Ratings come from the answers to questions like "What would you most like to see improved at your company?" and "How do your customers perceive your company?".

Dialpad83
Talkdesk