Comparably Awards

Talkdesk Claimed Company

Talkdesk® is a global cloud contact center leader for customer-obsessed companies. Our automation-first customer experience solutions optimize our customers’ most critical customer service processes. Our speed of innovation, vertical expertise, and global footprint reflect our commitment to ensuring that businesses can deliver better experiences across any industry and through any channel, resulting in higher customer satisfaction and accelerated business outcomes. read more

This company is accepting feedback from verified employees EMPLOYEE PARTICIPANTS: 136

TOTAL RATINGS: 3793

CEO: Tiago Paiva

Tiago Paiva Talkdesk CEO Rating

Talkdesk's CEO, Tiago Paiva, has 136 employee ratings and a score of 84/100, placing them in the Top 5% of similar size companies on Comparably with 1,001-5,000 Employees and Top 5% of other companies in San Francisco. When breaking the CEO score down by factors such as department, gender, and ethnicity, we see that males at Talkdesk rate Tiago Paiva higher than females, giving the CEO a score of 87/100.

Last updated months ago.

Where This Score Ranks Talkdesk's CEO Rating

TOP
5%
In the Top 5% of 2126 Similar Sized Companies on Comparably
TOP
5%
In the Top 5% of 932 Nearby Companies in San Francisco
2nd
2nd place versus 5 competitors rated on Comparably

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A+84 / 100

Jan

Talkdesk CEO Tiago Paiva Bio

Tiago Paiva serves as the CEO / President of Talkdesk.

Who Ranks Talkdesk's CEO Rating the Highest?

Department - Customer Support 98/100

Department - IT 98/100

Experience - Entry Level 97/100

Who Ranks Talkdesk's CEO Rating the Lowest?

Department - Sales 73/100

Department - Marketing 77/100

Ethnicity - Hispanic or Latino 78/100

Talkdesk CEO Tiago Paiva At a Glance

The CEO score provides an understanding of how employees feel about the CEO’s leadership style and effectiveness at Talkdesk.

Based on 136 ratings, Tiago Paiva ranks right below RingCentral's CEO, Vladimir Shmunis.

Talkdesk's CEO is highly regarded by the Customer Support department, the IT department, and employees with Entry Level experience. However, the Sales department, the Marketing department, and Hispanic or Latino employees have a less favorable view of the CEO and believe there is room for improvement. Overall, the CEO score has remained stable over the last 90 days.