Talkdesk Team Employee Reviews | Comparably
Talkdesk Claimed Company
Talkdesk® is a global cloud contact center leader for customer-obsessed companies. Our automation-first customer experience solutions optimize our customers’ most critical customer service processes. Our speed of innovation, vertical expertise, and global footprint reflect our commitment to ensuring that businesses can deliver better experiences across any industry and through any channel, resulting in higher customer satisfaction and accelerated business outcomes. read more
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EMPLOYEE
PARTICIPANTS
136
TOTAL
RATINGS
3793

Talkdesk Team Employee Reviews

What are some of the best things about your team?

Smart, focused, driven, fun and engaging

Review from HR Dept

The collaboration across the departments is healthy and the people who are at talkdesk are super friendly and helpful.

Review from Operations Dept

Open and freedom, everyone has the stage in the team.

Review from Engineering Dept

My team is always there to help and they are talented on what they are doing, so this really inspires me to grow!

Review from Customer Success Dept

Diverse and relaxed environment with a lot of help from seniors

Review from Customer Support Dept

the spirit of community and the capability to speak and listen to clearly and with proficiency

Review from Engineering Dept

Friendly. Open to constructive criticism and collaboration.

Review from Engineering Dept

Innovative, dynamic, inspirational, helpful, optimistic, friendly

Review from Sales Dept

Everyone seems to take interest in the success of others.

Review from HR Dept

Their energy, determination, and collaboration.

Review from Customer Success Dept

Collaboration, inclusion and caring team, always making all team members feeling welcomed and recognized.

Review from HR Dept

everyone is kind and helpful

Review from Engineering Dept

Communication across the team to help everyone overcome obstacles and support each other

Review from Sales Dept

We collaborate very well and all pitch it. There isn't one person who isn't dedicated to putting in the work to make us successful. Everyone is strong.

Review from Customer Success Dept

We make an effort to have a dynamic that is centered around non-work topics, which requires more effort and proactivity in today's remote world.

Review from Customer Success Dept

Everyone is very nice; looks out for each other; willing to collaborate

Review from Marketing Dept

They are always available to help and work as a team.

Review from Customer Support Dept

Positivity, helpfulness, team spirit, communication

Review from Engineering Dept

They are very positive. I also like the diversity of it.

Review from HR Dept

Amazingly accomplished group! All highly qualified and fantastic at what we do. Embrace ideas and we work extremely well together in coming up with better, smarter, bigger ways to do things. Phenomenal support both in work and in general stress of day to day work life.

Review from Sales Dept

What do your coworkers need to improve and how could you work together better?

My coworkers need to be held accountable for low performance and need to be held to a higher standard. There's a culture of letting people set their own terms for employment which causes lackluster results and low morale.

Review from Operations Dept

In response to the requirement, first collect colleagues, first think about technical solutions by themselves, and then I will coach and supplement, so as to improve colleagues' technical design and cultivate colleagues' design ability at the same time

Review from IT Dept

Review Sentiment at Talkdesk

93
93%
7
7%

About Talkdesk's Team

A+
94/100

Where This Score Ranks Talkdesk's Team

TOP
5%

In the Top 5% of 2030 similar size companies on Comparably

TOP
5%

In the Top 5% of 784 companies in San Francisco

1st

1st place versus 5 competitors rated on Comparably

Talkdesk's team score is currently ranked in the Top 5% of similar sized companies on Comparably and placed 1st among its competitors. 99% of Talkdesk employees look forward to interacting with coworkers while 100% believe their company meetings are effective. Among the various teams at Talkdesk, the Customer Support department ranks the highest in team score.

Rate Team the Highest

  • Department - Customer Support
    +5%
  • Department - Customer Success
    +3%
  • Experience - Entry Level
    +3%

Rate Team the Lowest

  • Department - Operations
    -7%
  • Ethnicity - Asian or Pacific Islander
    -3%
  • Department - Engineering
    -2%

How Talkdesk's Team Score is Calculated

FILTER RATINGS BY

Results from 136 Employees in All Departments, All Genders, All Ethnicities and All Yrs. Experience Experience

88
out of 100
How would you rate the quality of your coworkers?
AnswerPercent
Yes100%
No0%
Are your company's meetings effective?
AnswerPercent
Yes99%
No1%
Do you look forward to interacting with your coworkers?
AnswerPercent
Yes0%
No0%
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