Talkdesk Mission, Vision & Values | Comparably
Talkdesk Claimed Company
Talkdesk® is a global cloud contact center leader for customer-obsessed companies. Our automation-first customer experience solutions optimize our customers’ most critical customer service processes. Our speed of innovation, vertical expertise, and global footprint reflect our commitment to ensuring that businesses can deliver better experiences across any industry and through any channel, resulting in higher customer satisfaction and accelerated business outcomes. read more
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Talkdesk Mission, Vision & Values

Talkdesk Mission Statement

At Talkdesk, we are courageous innovators focused on redefining customer experience, making the impossible possible for companies globally. We champion an inclusive and diverse culture representative of the communities in which we live and serve. And, we give back to our community by volunteering our time, supporting non-profits and minimizing our global footprint. Each day, thousands of employees, customers and partners all over the world trust Talkdesk to deliver a better way to great experiences. We are recognized as a cloud contact center leader by many of the most influential research organizations, including Gartner and Forrester. With $498 million in total funding, a valuation of more than $10 Billion, and a ranking of #17 on the Forbes Cloud 100 list, now is the time to be part of the Talkdesk legacy to help accelerate our success in a new decade of transformational growth.

Talkdesk Vision Statement

Experience a smarter way. <br>We are disrupting customer service with our speed of innovation and our white glove customer obsession. Our one goal is to be the leader <br>in contact centers. We come together as one village and have fun shaking up the market.

Talkdesk Values

  • Courageous Innovation
  • Customer Obsessed
  • Diversity, Equity, and Inclusion
  • Trust and Transparency
  • Community and Environmental Giving

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Talkdesk Employee Alignment

Comparably data clearly shows that a focused mission statement and cohesive core company values are vital to maintaining employee alignment.

AnswerPercent
Yes98%
No2%
Are you proud to be a part of your company?
AnswerPercent
Yes0%
No0%
Are you motivated by your company's mission, vision, & values?
AnswerPercent
Very Important0%
Important0%
Neutral0%
Less Important0%
Not Important0%
How important was your Company's mission while job searching?
AnswerPercent
Yes91%
No9%
Are your company's goals clear, and are you invested in them?

Talkdesk Culture at a Glance

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