89
out of 100
Talkdesk Claimed Company
Talkdesk® is a global cloud contact center leader for customer-obsessed companies. Our automation-first customer experience solutions optimize our customers’ most critical customer service processes. Our speed of innovation, vertical expertise, and global footprint reflect our commitment to ensuring that businesses can deliver better experiences across any industry and through any channel, resulting in higher customer satisfaction and accelerated business outcomes. read more
Talkdesk Competitors
Talkdesk competitors include RingCentral, Zendesk, Dialpad, NICE Ltd and inContact. Talkdesk ranks 1st in Customer Net Promoter Score on Comparably vs its competitors. See below how Talkdesk compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
CEO Rank
2nd
eNPS Rank
2nd
Gender Rank
2nd
Diversity Rank
2nd
Product Quality
2nd
NPS Rank
1st
Pricing Rank
1st
Customer Service
3rd
See Talkdesk Culture vs Competitors:
Talkdesk Competitors at a Glance
CEO Ratings Comparison
Talkdesk's CEO Score Ranks 2nd
136 Employees at Talkdesk rate Tiago Paiva a 84 out of 100, which ranks them 2nd below RingCentral's CEO,Vladimir Shmunis. Last rating was months ago.
- 1st
Vladimir ShmunisRingCentral2703 Employees at RingCentral rate Vladimir Shmunis a 89 out of 100, which ranks them 1st out of Talkdesk's competitors. Last rating was today.
- 3rd
Craig WalkerDialpad82out of 10089 Employees at Dialpad rate Craig Walker a 82 out of 100, which ranks them 3rd out of Talkdesk's competitors. Last rating was months ago.
- 4th
Tom EggemeierZendesk75out of 100287 Employees at Zendesk rate Tom Eggemeier a 75 out of 100, which ranks them 4th out of Talkdesk's competitors. Last rating was 2 days ago.
- 5th
Paul JarmaninContact66out of 10014 Employees at inContact rate Paul Jarman a 66 out of 100, which ranks them 5th out of Talkdesk's competitors. Last rating was months ago.
- 6th
Barak EilamNICE Ltd64out of 10076 Employees at NICE Ltd rate Barak Eilam a 64 out of 100, which ranks them 6th out of Talkdesk's competitors. Last rating was months ago.
Product Quality Score Comparison
Talkdesk Ranks 2nd in Product Quality Score
56 Customers rate Talkdesk's Product Quality Score a 4.1/5, which ranks it 2nd against its competitors, below Zendesk.
NPS Comparison
Talkdesk Ranks 1st in Net Promoter Score
92 Customers rate Talkdesk's Net Promoter Score a 43, which ranks it 1st against its competitors. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend Talkdesk to a friend?”.
Pricing Score Comparison
Talkdesk Ranks 1st in Pricing Score
57 Customers rate Talkdesk's Pricing Score a 4.2/5, which ranks it 1st against its competitors.
Customer Service Comparison
Talkdesk Ranks 3rd in Customer Service
24 Customers rate Talkdesk's Customer Service a 3.8/5, which ranks it 3rd against its competitors, below Dialpad.
Overall Culture Score Comparison
Talkdesk Ranks 2nd in Overall Culture Score
136 Employees rate Talkdesk's Overall Culture a 84/100, which ranks it 2nd against its competitors, below RingCentral. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.
eNPS Comparison
Talkdesk Ranks 2nd in Employee Net Promoter Score
136 Employees rate Talkdesk's Employee Net Promoter Score a 49, which ranks it 2nd against its competitors, below RingCentral. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at Talkdesk to a friend?”.
Gender Score Comparison
Talkdesk Ranks 2nd in Gender Score
52 Employees rate Talkdesk's Gender Score a 83/100, which ranks it 2nd against its competitors, below RingCentral. The Gender Score tracks how positively women rate their experience at Talkdesk.
Diversity Score Comparison
Talkdesk Ranks 2nd in Diversity Score
74 Employees rate Talkdesk's Diversity Score a 84/100, which ranks it 2nd against its competitors, below RingCentral. The Diversity Score tracks how positively diverse employees rate their experience at Talkdesk.
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