RingCentral Claimed Company

This companyis accepting feedback from verified employees EMPLOYEE PARTICIPANTS: 2705

TOTAL RATINGS: 79635

Talkdesk Claimed Company

This companyis accepting feedback from verified employees EMPLOYEE PARTICIPANTS: 136

TOTAL RATINGS: 3793

RingCentral vs Talkdesk

Compare RingCentral versus Talkdesk for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 2705 employees and customers of RingCentral and 136 employees and customers of Talkdesk.

RingCentral

RingCentral's brand is ranked #209 in the list of Global Top 1000 Brands, as rated by customers of RingCentral. Their current market cap is $24.48B.

Talkdesk

Talkdesk's brand is ranked #934 in the list of Global Top 1000 Brands, as rated by customers of Talkdesk. Their current valuation is $400.00M.

4/5

Product Quality

4.1/5

3.8/5

Pricing

4.2/5

3.6/5

Customer Service

3.8/5

NPS Score

56%	Promoters
13%	Passive
31%	Detractors

NPS Score

63%	Promoters
17%	Passive
20%	Detractors

Net Promoter Score
Winner by 18

See how RingCentral compares to its competitors

See how Talkdesk compares to its competitors

Working at RingCentral vs Working at Talkdesk

89 / 100

CEO Rating
Winner by 5%

Tiago Paiva

84 / 100

CEO Rating

RingCentral

RingCentral doesn't have enough ratings to calculate the Team Culture Ratings.

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Talkdesk

Employees at Talkdesk rate their CEO, Tiago Paiva, 84/100. This score is 5% lower than the scores of RingCentral's CEO, Vladimir Shmunis. Employees in the Customer Support and IT departments rate Tiago Paiva the highest.

CEO Score 89

CEO Score

CEO Score 84

Overall Culture 84

Overall Culture

Overall Culture 84

eNPS

Gender Score 85

Gender Score

Gender Score 83

Diversity Score 84

Diversity Score

Diversity Score 84

Perk And Benefits 84

Perk And Benefits

Perk And Benefits 77

Professional Dev. 80

Professional Dev.

Professional Dev. 83

Overall Culture at RingCentral vs Talkdesk

/ 100

RingCentral

Employees at RingCentral rate their Overall Culture a 84/100, with Admin and Business Development as the two departments that rate their experience the highest.

Tied

/ 100

Talkdesk

Employees at Talkdesk rate their Overall Culture a /100, with Customer Support and Customer Success as the two departments that rate their experience the highest.

Tied

RingCentral84
Talkdesk

Employee Net Promoter Score at RingCentral vs Talkdesk

eNPS

RingCentral

1868 Promoters 69%

583 Passives 22%

254 Detractors 9%

Employee Net Promoter Score
Winner by 11%

eNPS

Talkdesk

83 Promoters 61%

37 Passives 27%

16 Detractors 12%

RingCentral60
Talkdesk

Gender Score at RingCentral vs Talkdesk

/ 100

RingCentral

Employees at RingCentral rate their Gender Score a 85/100, with Business Development and Admin as the two departments that rate their experience the highest.

Gender Score
Winner by 2%

/ 100

Talkdesk

Employees at Talkdesk rate their Gender Score a /100, with Customer Success and Engineering as the two departments that rate their experience the highest.

RingCentral85
Talkdesk

Diversity Score at RingCentral vs Talkdesk

/ 100

RingCentral

Employees at RingCentral rate their Diversity Score a 84/100, with Business Development and Sales as the two departments that rate their experience the highest.

Tied

/ 100

Talkdesk

Employees at Talkdesk rate their Diversity Score a /100, with IT and Operations as the two departments that rate their experience the highest.

Tied

RingCentral84
Talkdesk

Perk and Benefits Score at RingCentral vs Talkdesk

/ 100

RingCentral

Employees at RingCentral rate their Perk and Benefits Score a 84/100, with Communications and Business Development as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 7%

/ 100

Talkdesk

Employees at Talkdesk rate their Perk and Benefits Score a /100, with Customer Support and Operations as the two departments that rate their experience the highest.

RingCentral84
Talkdesk

Professional Development Score at RingCentral vs Talkdesk

/ 100

RingCentral

Employees at RingCentral rate their Professional Development Score a 80/100, with Sales and Business Development as the two departments that rate their experience the highest.

/ 100

Talkdesk

Employees at Talkdesk rate their Professional Development Score a /100, with Customer Success and Customer Support as the two departments that rate their experience the highest.

Professional Development Score
Winner by 3%

RingCentral80
Talkdesk

Leadership Culture Ratings vs Talkdesk

RingCentral

89 / 100

Leadership Culture Ratings vs Talkdesk
Winner by 2%

Talkdesk

87 / 100

RingCentral rates % higher than Talkdesk on Leadership Culture Ratings vs Talkdesk Ratings based on looking at 22575 ratings from employees of the two companies. Ratings come from the answers to questions like "Are your company's goals clear, and are you invested in them?" and "Do you approve of the job your executive team is doing at your company?".

RingCentral89
Talkdesk

Compensation Culture Ratings vs Talkdesk

RingCentral

85 / 100

Compensation Culture Ratings vs Talkdesk
Winner by 7%

Talkdesk

78 / 100

RingCentral rates % higher than Talkdesk on Compensation Culture Ratings vs Talkdesk Ratings based on looking at 5723 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you believe you're paid fairly?" and "Are you satisfied with your Benefits?".

RingCentral85
Talkdesk

Team Culture Ratings vs Talkdesk

RingCentral rates % lower than Talkdesk on Team Culture Ratings vs Talkdesk Ratings based on looking at 5721 ratings from employees of the two companies. Ratings come from the answers to questions like "Are your company's meetings effective?" and "Do you look forward to interacting with your coworkers?".

RingCentral92
Talkdesk

Environment Culture Ratings vs Talkdesk

RingCentral rates % lower than Talkdesk on Environment Culture Ratings vs Talkdesk Ratings based on looking at 14141 ratings from employees of the two companies. Ratings come from the answers to questions like "Is your work environment positive or negative?" and "What needs to change to make the company culture better?".

RingCentral79
Talkdesk

Sentiment Culture Ratings vs Talkdesk

RingCentral rates % lower than Talkdesk on Sentiment Culture Ratings vs Talkdesk Ratings based on looking at 8520 ratings from employees of the two companies. Ratings come from the answers to questions like "How confident are you about the future success of your company?" and "Are you typically excited about going to work each day?".

RingCentral85
Talkdesk