8x8 Claimed Company

This companyis accepting feedback from verified employees EMPLOYEE PARTICIPANTS: 257

TOTAL RATINGS: 7358

Talkdesk Claimed Company

This companyis accepting feedback from verified employees EMPLOYEE PARTICIPANTS: 136

TOTAL RATINGS: 3793

8x8 vs Talkdesk

Compare 8x8 versus Talkdesk for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 257 employees and customers of 8x8 and 136 employees and customers of Talkdesk.

8x8

8x8's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of 8x8. Their current market cap is $3.54B.

Talkdesk

Talkdesk's brand is ranked #934 in the list of Global Top 1000 Brands, as rated by customers of Talkdesk. Their current valuation is $400.00M.

3.3/5

Product Quality

4.1/5

3.1/5

Pricing

4.2/5

2.3/5

Customer Service

3.8/5

-21

NPS Score

31%	Promoters
17%	Passive
52%	Detractors

NPS Score

63%	Promoters
17%	Passive
20%	Detractors

Net Promoter Score
Winner by 64

See how 8x8 compares to its competitors

ShoreTel

Mitel Networks

Vonage

See how Talkdesk compares to its competitors

Working at 8x8 vs Working at Talkdesk

90 / 100

CEO Rating
Winner by 6%

Tiago Paiva

84 / 100

CEO Rating

8x8

8x8 doesn't have enough ratings to calculate the Team Culture Ratings.

Know someone that works there? Invite them to rate their experience.

Talkdesk

Employees at Talkdesk rate their CEO, Tiago Paiva, 84/100. This score is 6% lower than the scores of 8x8 CEO, David Sipes. Employees in the Customer Support and IT departments rate Tiago Paiva the highest.

CEO Score 90

CEO Score

CEO Score 84

Overall Culture 84

Overall Culture

Overall Culture 84

eNPS

Gender Score 86

Gender Score

Gender Score 83

Diversity Score 84

Diversity Score

Diversity Score 84

Perk And Benefits 82

Perk And Benefits

Perk And Benefits 77

Professional Dev. 76

Professional Dev.

Professional Dev. 83

Overall Culture at 8x8 vs Talkdesk

/ 100

8x8

Employees at 8x8 rate their Overall Culture a 84/100, with Marketing and HR as the two departments that rate their experience the highest.

Tied

/ 100

Talkdesk

Employees at Talkdesk rate their Overall Culture a /100, with Customer Support and Customer Success as the two departments that rate their experience the highest.

Tied

8x8
Talkdesk84

Employee Net Promoter Score at 8x8 vs Talkdesk

eNPS

8x8

150 Promoters 60%

78 Passives 32%

19 Detractors 8%

Employee Net Promoter Score
Winner by 3%

eNPS

Talkdesk

83 Promoters 61%

37 Passives 27%

16 Detractors 12%

8x8
Talkdesk50

Gender Score at 8x8 vs Talkdesk

/ 100

8x8

Employees at 8x8 rate their Gender Score a 86/100, with Customer Support and Marketing as the two departments that rate their experience the highest.

Gender Score
Winner by 3%

/ 100

Talkdesk

Employees at Talkdesk rate their Gender Score a /100, with Customer Success and Engineering as the two departments that rate their experience the highest.

8x8
Talkdesk83

Diversity Score at 8x8 vs Talkdesk

/ 100

8x8

Employees at 8x8 rate their Diversity Score a 84/100, with Customer Support and Marketing as the two departments that rate their experience the highest.

Tied

/ 100

Talkdesk

Employees at Talkdesk rate their Diversity Score a /100, with IT and Operations as the two departments that rate their experience the highest.

Tied

8x8
Talkdesk84

Perk and Benefits Score at 8x8 vs Talkdesk

/ 100

8x8

Employees at 8x8 rate their Perk and Benefits Score a 82/100, with Admin and HR as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 5%

/ 100

Talkdesk

Employees at Talkdesk rate their Perk and Benefits Score a /100, with Customer Support and Operations as the two departments that rate their experience the highest.

8x8
Talkdesk77

Professional Development Score at 8x8 vs Talkdesk

/ 100

8x8

Employees at 8x8 rate their Professional Development Score a 76/100, with Design and Customer Support as the two departments that rate their experience the highest.

/ 100

Talkdesk

Employees at Talkdesk rate their Professional Development Score a /100, with Customer Success and Customer Support as the two departments that rate their experience the highest.

Professional Development Score
Winner by 7%

8x8
Talkdesk83

Leadership Culture Ratings vs Talkdesk

8x8

89 / 100

Leadership Culture Ratings vs Talkdesk
Winner by 2%

Talkdesk

87 / 100

8x8 rates % higher than Talkdesk on Leadership Culture Ratings vs Talkdesk Ratings based on looking at 2827 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you approve of the job your executive team is doing at your company?" and "What does the leadership team need to get better at?".

8x8
Talkdesk87

Compensation Culture Ratings vs Talkdesk

8x8

81 / 100

Compensation Culture Ratings vs Talkdesk
Winner by 3%

Talkdesk

78 / 100

8x8 rates % higher than Talkdesk on Compensation Culture Ratings vs Talkdesk Ratings based on looking at 1065 ratings from employees of the two companies. Ratings come from the answers to questions like "Are you satisfied with your stock/equity compensation?" and "Do you believe you're paid fairly?".

8x8
Talkdesk78

Team Culture Ratings vs Talkdesk

Tied

8x8 tied with Talkdesk on Team Culture Ratings vs Talkdesk Ratings based on looking at 993 ratings from employees of the two companies. Ratings come from the answers to questions like "Are your company's meetings effective?" and "Do you look forward to interacting with your coworkers?".

8x8
Talkdesk94

Environment Culture Ratings vs Talkdesk

8x8 rates % lower than Talkdesk on Environment Culture Ratings vs Talkdesk Ratings based on looking at 1796 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you have a close friend at work?" and "What's the work pace at your company?".

8x8
Talkdesk83

Sentiment Culture Ratings vs Talkdesk

8x8 rates % lower than Talkdesk on Sentiment Culture Ratings vs Talkdesk Ratings based on looking at 1144 ratings from employees of the two companies. Ratings come from the answers to questions like "What's going wrong and how can it be improved?" and "Are you typically excited about going to work each day?".

8x8
Talkdesk88