Talkdesk Claimed Company

This companyis accepting feedback from verified employees EMPLOYEE PARTICIPANTS: 136

TOTAL RATINGS: 3793

Zoho

EMPLOYEE PARTICIPANTS: 19

TOTAL RATINGS: 167

Talkdesk vs Zoho

Compare Talkdesk versus Zoho for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 136 employees and customers of Talkdesk and 19 employees and customers of Zoho.

Talkdesk

Talkdesk's brand is ranked #934 in the list of Global Top 1000 Brands, as rated by customers of Talkdesk. Their current valuation is $400.00M.

Zoho

Zoho's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Zoho.

4.1/5

Product Quality

4.2/5

Pricing

4.3/5

3.8/5

Customer Service

4.1/5

NPS Score

63%	Promoters
17%	Passive
20%	Detractors

Net Promoter Score
Winner by 2

NPS Score

65%	Promoters
11%	Passive
24%	Detractors

See how Talkdesk compares to its competitors

See how Zoho compares to its competitors

Working at Talkdesk vs Working at Zoho

84 / 100

CEO Rating

Sridhar Vembu

86 / 100

CEO Rating
Winner by 2%

Talkdesk

Talkdesk doesn't have enough ratings to calculate the Team Culture Ratings.

Know someone that works there? Invite them to rate their experience.

Zoho

Employees at Zoho rate their CEO, Sridhar Vembu, 86/100. This score is 2% higher than the scores of Talkdesk's CEO, Tiago Paiva.

CEO Score 84

CEO Score

CEO Score 86

Overall Culture 84

Overall Culture

Overall Culture 83

eNPS

Gender Score 83

Gender Score

Gender Score N/A

Diversity Score 84

Diversity Score

Diversity Score 84

Perk And Benefits 77

Perk And Benefits

Perk And Benefits 77

Professional Dev. 83

Professional Dev.

Professional Dev. N/A

Overall Culture at Talkdesk vs Zoho

/ 100

Talkdesk

Employees at Talkdesk rate their Overall Culture a 84/100, with Customer Support and Customer Success as the two departments that rate their experience the highest.

Overall Culture
Winner by 1%

/ 100

Zoho

Employees at Zoho rate their Overall Culture a /100.

Talkdesk
Zoho84

Employee Net Promoter Score at Talkdesk vs Zoho

eNPS

Talkdesk

83 Promoters 61%

37 Passives 27%

16 Detractors 12%

Employee Net Promoter Score
Winner by 2%

eNPS

Zoho

10 Promoters 67%

2 Passives 13%

3 Detractors 20%

Talkdesk
Zoho46

Gender Score at Talkdesk vs Zoho

/ 100

Talkdesk

Employees at Talkdesk rate their Gender Score a 83/100, with Customer Success and Engineering as the two departments that rate their experience the highest.

Gender Score
Winner

/ 100

Zoho

Zoho doesn't have enough ratings to calculate Gender Score ratings.

Know someone that works there? Invite them to rate their experience.

Talkdesk83

Diversity Score at Talkdesk vs Zoho

/ 100

Talkdesk

Employees at Talkdesk rate their Diversity Score a 84/100, with IT and Operations as the two departments that rate their experience the highest.

Tied

/ 100

Zoho

Employees at Zoho rate their Diversity Score a /100.

Tied

Talkdesk84
Zoho

Perk and Benefits Score at Talkdesk vs Zoho

/ 100

Talkdesk

Employees at Talkdesk rate their Perk and Benefits Score a 77/100, with Customer Support and Operations as the two departments that rate their experience the highest.

Tied

/ 100

Zoho

Employees at Zoho rate their Perk and Benefits Score a /100.

Tied

Talkdesk77
Zoho

Professional Development Score at Talkdesk vs Zoho

/ 100

Talkdesk

Employees at Talkdesk rate their Professional Development Score a 83/100, with Customer Success and Customer Support as the two departments that rate their experience the highest.

Professional Development Score
Winner

/ 100

Zoho

Zoho doesn't have enough ratings to calculate Professional Development Score ratings.

Know someone that works there? Invite them to rate their experience.

Talkdesk83

Leadership Culture Ratings vs Zoho

Talkdesk

87 / 100

Leadership Culture Ratings vs Zoho
Winner by 6%

Zoho

81 / 100

Talkdesk rates % higher than Zoho on Leadership Culture Ratings vs Zoho Ratings based on looking at 1053 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you approve of your CEOs management style?" and "What do you like best about the leadership team?".

Talkdesk
Zoho82

Compensation Culture Ratings vs Zoho

Talkdesk rates % lower than Zoho on Compensation Culture Ratings vs Zoho Ratings based on looking at 315 ratings from employees of the two companies. Ratings come from the answers to questions like "Are you satisfied with your Benefits?" and "Does your company give annual bonuses?".

Talkdesk78
Zoho

Team Culture Ratings vs Zoho

Talkdesk

94 / 100

Team Culture Ratings vs Zoho
Winner by 5%

Zoho

89 / 100

Talkdesk rates % higher than Zoho on Team Culture Ratings vs Zoho Ratings based on looking at 310 ratings from employees of the two companies. Ratings come from the answers to questions like "Does Your Boss Hurt Your Company Culture?" and "What are some of the best things about your team?".

Talkdesk94
Zoho

Environment Culture Ratings vs Zoho

Talkdesk

83 / 100

Environment Culture Ratings vs Zoho
Winner by 2%

Zoho

81 / 100

Talkdesk rates % higher than Zoho on Environment Culture Ratings vs Zoho Ratings based on looking at 677 ratings from employees of the two companies. Ratings come from the answers to questions like "Is your work environment positive or negative?" and "On average, how many hours do you work a day?".

Talkdesk83
Zoho

Sentiment Culture Ratings vs Zoho

Talkdesk

88 / 100

Sentiment Culture Ratings vs Zoho
Winner by 11%

Zoho

77 / 100

Talkdesk rates % higher than Zoho on Sentiment Culture Ratings vs Zoho Ratings based on looking at 440 ratings from employees of the two companies. Ratings come from the answers to questions like "What would you most like to see improved at your company?" and "What makes you most happy at work?".

Talkdesk
Zoho78