NICE Ltd

EMPLOYEE PARTICIPANTS: 97

TOTAL RATINGS: 1099

Talkdesk Claimed Company

This companyis accepting feedback from verified employees EMPLOYEE PARTICIPANTS: 136

TOTAL RATINGS: 3793

NICE Ltd vs Talkdesk

Compare NICE Ltd versus Talkdesk for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 97 employees and customers of NICE Ltd and 136 employees and customers of Talkdesk.

NICE Ltd

NICE Ltd's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of NICE Ltd.

Talkdesk

Talkdesk's brand is ranked #934 in the list of Global Top 1000 Brands, as rated by customers of Talkdesk. Their current valuation is $400.00M.

3.4/5

Product Quality

4.1/5

3.1/5

Pricing

4.2/5

3.2/5

Customer Service

3.8/5

NPS Score

41%	Promoters
18%	Passive
41%	Detractors

NPS Score

63%	Promoters
17%	Passive
20%	Detractors

Net Promoter Score
Winner by 43

See how NICE Ltd compares to its competitors

See how Talkdesk compares to its competitors

Working at NICE Ltd vs Working at Talkdesk

64 / 100

CEO Rating

Tiago Paiva

84 / 100

CEO Rating
Winner by 20%

NICE Ltd

NICE Ltd doesn't have enough ratings to calculate the Team Culture Ratings.

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Talkdesk

Employees at Talkdesk rate their CEO, Tiago Paiva, 84/100. This score is 20% higher than the scores of NICE Ltd's CEO, Barak Eilam. Employees in the Customer Support and IT departments rate Tiago Paiva the highest.

CEO Score 64

CEO Score

CEO Score 84

Overall Culture 61

Overall Culture

Overall Culture 84

-25

eNPS

Gender Score 52

Gender Score

Gender Score 83

Diversity Score 62

Diversity Score

Diversity Score 84

Perk And Benefits 50

Perk And Benefits

Perk And Benefits 77

Professional Dev. 64

Professional Dev.

Professional Dev. 83

Overall Culture at NICE Ltd vs Talkdesk

/ 100

NICE Ltd

Employees at NICE Ltd rate their Overall Culture a 61/100, with Engineering and Sales as the two departments that rate their experience the highest.

/ 100

Talkdesk

Employees at Talkdesk rate their Overall Culture a /100, with Customer Support and Customer Success as the two departments that rate their experience the highest.

Overall Culture
Winner by 23%

NICE Ltd61
Talkdesk

Employee Net Promoter Score at NICE Ltd vs Talkdesk

-25

eNPS

NICE Ltd

24 Promoters 31%

10 Passives 13%

43 Detractors 56%

eNPS

Talkdesk

83 Promoters 61%

37 Passives 27%

16 Detractors 12%

Employee Net Promoter Score
Winner by %

NICE Ltd-25
Talkdesk

Gender Score at NICE Ltd vs Talkdesk

/ 100

NICE Ltd

Employees at NICE Ltd rate their Gender Score a 52/100.

/ 100

Talkdesk

Employees at Talkdesk rate their Gender Score a /100, with Customer Success and Engineering as the two departments that rate their experience the highest.

Gender Score
Winner by 31%

NICE Ltd
Talkdesk83

Diversity Score at NICE Ltd vs Talkdesk

/ 100

NICE Ltd

Employees at NICE Ltd rate their Diversity Score a 62/100, with Product as the department that rate their experience the highest.

/ 100

Talkdesk

Employees at Talkdesk rate their Diversity Score a /100, with IT and Operations as the two departments that rate their experience the highest.

Diversity Score
Winner by 22%

NICE Ltd
Talkdesk84

Perk and Benefits Score at NICE Ltd vs Talkdesk

/ 100

NICE Ltd

Employees at NICE Ltd rate their Perk and Benefits Score a 50/100, with Sales and Product as the two departments that rate their experience the highest.

/ 100

Talkdesk

Employees at Talkdesk rate their Perk and Benefits Score a /100, with Customer Support and Operations as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 27%

NICE Ltd49
Talkdesk

Professional Development Score at NICE Ltd vs Talkdesk

/ 100

NICE Ltd

Employees at NICE Ltd rate their Professional Development Score a 64/100, with Engineering and Sales as the two departments that rate their experience the highest.

/ 100

Talkdesk

Employees at Talkdesk rate their Professional Development Score a /100, with Customer Success and Customer Support as the two departments that rate their experience the highest.

Professional Development Score
Winner by 19%

NICE Ltd
Talkdesk83

Leadership Culture Ratings vs Talkdesk

NICE Ltd rates % lower than Talkdesk on Leadership Culture Ratings vs Talkdesk Ratings based on looking at 1270 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you approve of the job your executive team is doing at your company?" and "How would you rate your CEO?".

NICE Ltd63
Talkdesk

Compensation Culture Ratings vs Talkdesk

NICE Ltd rates % lower than Talkdesk on Compensation Culture Ratings vs Talkdesk Ratings based on looking at 456 ratings from employees of the two companies. Ratings come from the answers to questions like "Are you satisfied with your Benefits?" and "Why do you feel undervalued and what would make you feel better about your compensation?".

NICE Ltd53
Talkdesk

Team Culture Ratings vs Talkdesk

NICE Ltd rates % lower than Talkdesk on Team Culture Ratings vs Talkdesk Ratings based on looking at 420 ratings from employees of the two companies. Ratings come from the answers to questions like "What do your coworkers need to improve and how could you work together better?" and "Do you look forward to interacting with your coworkers?".

NICE Ltd68
Talkdesk

Environment Culture Ratings vs Talkdesk

NICE Ltd rates % lower than Talkdesk on Environment Culture Ratings vs Talkdesk Ratings based on looking at 790 ratings from employees of the two companies. Ratings come from the answers to questions like "On average, how many hours do you work a day?" and "Does someone you work with closely, make you want to quit your job?".

NICE Ltd64
Talkdesk

Sentiment Culture Ratings vs Talkdesk

NICE Ltd rates % lower than Talkdesk on Sentiment Culture Ratings vs Talkdesk Ratings based on looking at 571 ratings from employees of the two companies. Ratings come from the answers to questions like "What would you most like to see improved at your company?" and "How do your customers perceive your company?".

NICE Ltd59
Talkdesk