Five9 Inc Claimed Company

EMPLOYEE PARTICIPANTS: 67

TOTAL RATINGS: 671

Talkdesk Claimed Company

This companyis accepting feedback from verified employees EMPLOYEE PARTICIPANTS: 136

TOTAL RATINGS: 3793

Five9 Inc vs Talkdesk

Compare Five9 Inc versus Talkdesk for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 67 employees and customers of Five9 Inc and 136 employees and customers of Talkdesk.

Five9 Inc

Five9 Inc's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Five9 Inc. Their current market cap is $12.57B.

Talkdesk

Talkdesk's brand is ranked #934 in the list of Global Top 1000 Brands, as rated by customers of Talkdesk. Their current valuation is $400.00M.

3.8/5

Product Quality

4.1/5

3.8/5

Pricing

4.2/5

3.8/5

Customer Service

3.8/5

NPS Score

62%	Promoters
10%	Passive
28%	Detractors

NPS Score

63%	Promoters
17%	Passive
20%	Detractors

Net Promoter Score
Winner by 9

See how Five9 Inc compares to its competitors

See how Talkdesk compares to its competitors

Working at Five9 Inc vs Working at Talkdesk

86 / 100

CEO Rating
Winner by 2%

Tiago Paiva

84 / 100

CEO Rating

Five9 Inc

Five9 Inc doesn't have enough ratings to calculate the Team Culture Ratings.

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Talkdesk

Employees at Talkdesk rate their CEO, Tiago Paiva, 84/100. This score is 2% lower than the scores of Five9 Inc's CEO, Michael Burkland. Employees in the Customer Support and IT departments rate Tiago Paiva the highest.

CEO Score 86

CEO Score

CEO Score 84

Overall Culture 83

Overall Culture

Overall Culture 84

eNPS

Gender Score N/A

Gender Score

Gender Score 83

Diversity Score 83

Diversity Score

Diversity Score 84

Perk And Benefits 88

Perk And Benefits

Perk And Benefits 77

Professional Dev. 52

Professional Dev.

Professional Dev. 83

Overall Culture at Five9 Inc vs Talkdesk

/ 100

Five9 Inc

Employees at Five9 Inc rate their Overall Culture a 83/100, with Operations and Sales as the two departments that rate their experience the highest.

/ 100

Talkdesk

Employees at Talkdesk rate their Overall Culture a /100, with Customer Support and Customer Success as the two departments that rate their experience the highest.

Overall Culture
Winner by 1%

Five9 Inc84
Talkdesk

Employee Net Promoter Score at Five9 Inc vs Talkdesk

eNPS

Five9 Inc

37 Promoters 70%

8 Passives 15%

8 Detractors 15%

Employee Net Promoter Score
Winner by 6%

eNPS

Talkdesk

83 Promoters 61%

37 Passives 27%

16 Detractors 12%

Five9 Inc54
Talkdesk

Gender Score at Five9 Inc vs Talkdesk

Not enough ratings

Five9 Inc

Five9 Inc doesn't have enough ratings to calculate Gender Score ratings.

Know someone that works there? Invite them to rate their experience.

Not enough ratings

Talkdesk

Employees at Talkdesk rate their Gender Score a /100, with Customer Success and Engineering as the two departments that rate their experience the highest.

Gender Score
Winner

Talkdesk83

Diversity Score at Five9 Inc vs Talkdesk

/ 100

Five9 Inc

Employees at Five9 Inc rate their Diversity Score a 83/100, with Sales as the department that rate their experience the highest.

/ 100

Talkdesk

Employees at Talkdesk rate their Diversity Score a /100, with IT and Operations as the two departments that rate their experience the highest.

Diversity Score
Winner by 1%

Five9 Inc
Talkdesk84

Perk and Benefits Score at Five9 Inc vs Talkdesk

/ 100

Five9 Inc

Employees at Five9 Inc rate their Perk and Benefits Score a 88/100, with Sales as the department that rate their experience the highest.

Perk and Benefits Score
Winner by 11%

/ 100

Talkdesk

Employees at Talkdesk rate their Perk and Benefits Score a /100, with Customer Support and Operations as the two departments that rate their experience the highest.

Five9 Inc90
Talkdesk

Professional Development Score at Five9 Inc vs Talkdesk

/ 100

Five9 Inc

Employees at Five9 Inc rate their Professional Development Score a 52/100.

/ 100

Talkdesk

Employees at Talkdesk rate their Professional Development Score a /100, with Customer Success and Customer Support as the two departments that rate their experience the highest.

Professional Development Score
Winner by 31%

Five9 Inc49
Talkdesk

Leadership Culture Ratings vs Talkdesk

Five9 Inc rates % lower than Talkdesk on Leadership Culture Ratings vs Talkdesk Ratings based on looking at 1171 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you approve of your CEOs management style?" and "What does the leadership team need to get better at?".

Five9 Inc84
Talkdesk

Compensation Culture Ratings vs Talkdesk

Five9 Inc

87 / 100

Compensation Culture Ratings vs Talkdesk
Winner by 9%

Talkdesk

78 / 100

Five9 Inc rates % higher than Talkdesk on Compensation Culture Ratings vs Talkdesk Ratings based on looking at 393 ratings from employees of the two companies. Ratings come from the answers to questions like "Does your company give annual bonuses?" and "Are you satisfied with your Benefits?".

Five9 Inc88
Talkdesk

Team Culture Ratings vs Talkdesk

Five9 Inc rates % lower than Talkdesk on Team Culture Ratings vs Talkdesk Ratings based on looking at 373 ratings from employees of the two companies. Ratings come from the answers to questions like "Are your company's meetings effective?" and "Does Your Boss Hurt Your Company Culture?".

Five9 Inc90
Talkdesk

Environment Culture Ratings vs Talkdesk

Five9 Inc rates % lower than Talkdesk on Environment Culture Ratings vs Talkdesk Ratings based on looking at 741 ratings from employees of the two companies. Ratings come from the answers to questions like "What is most positive about the culture and environment at your company?" and "Does someone you work with closely, make you want to quit your job?".

Five9 Inc79
Talkdesk

Sentiment Culture Ratings vs Talkdesk

Five9 Inc rates % lower than Talkdesk on Sentiment Culture Ratings vs Talkdesk Ratings based on looking at 520 ratings from employees of the two companies. Ratings come from the answers to questions like "How do your customers perceive your company?" and "How confident are you about the future success of your company?".

Five9 Inc87
Talkdesk