Five9 Inc vs Talkdesk | Comparably
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Five9 Inc Claimed Company
EMPLOYEE
PARTICIPANTS
67
TOTAL
RATINGS
671
Talkdesk Claimed Company
This companyis accepting feedback from verified employees
EMPLOYEE
PARTICIPANTS
136
TOTAL
RATINGS
3793

Five9 Inc vs Talkdesk

Compare Five9 Inc versus Talkdesk for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 67 employees and customers of Five9 Inc and 136 employees and customers of Talkdesk.

Five9 Inc

Five9 Inc's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Five9 Inc. Their current market cap is $12.57B.

Talkdesk

Talkdesk's brand is ranked #934 in the list of Global Top 1000 Brands, as rated by customers of Talkdesk. Their current valuation is $400.00M.


3.8/5
Product Quality
4.1/5
3.8/5
Pricing
4.2/5
3.8/5
Customer Service
3.8/5
34
NPS Score
62%Promoters
10%Passive
28%Detractors
43
NPS Score
63%Promoters
17%Passive
20%Detractors

Net Promoter Score
Winner by 9


See how Talkdesk compares to its competitors

Working at Five9 Inc vs Working at Talkdesk

Michael Burkland Five9 Inc's CEO
86 / 100

CEO Rating
Winner by 2%

84 / 100

CEO Rating

Five9 Inc

Five9 Inc doesn't have enough ratings to calculate the Team Culture Ratings.

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Talkdesk

Employees at Talkdesk rate their CEO, Tiago Paiva, 84/100. This score is 2% lower than the scores of Five9 Inc's CEO, Michael Burkland. Employees in the Customer Support and IT departments rate Tiago Paiva the highest.


CEO Score 86
CEO Score
CEO Score 84
Overall Culture 83
Overall Culture
Overall Culture 84
55
eNPS
49
Gender Score N/A
Gender Score
Gender Score 83
Diversity Score 83
Diversity Score
Diversity Score 84
Perk And Benefits 88
Perk And Benefits
Perk And Benefits 77
Professional Dev. 52
Professional Dev.
Professional Dev. 83

Overall Culture at Five9 Inc vs Talkdesk

83
/ 100
Five9 Inc

Employees at Five9 Inc rate their Overall Culture a 83/100, with Operations and Sales as the two departments that rate their experience the highest.

84
/ 100
Talkdesk

Employees at Talkdesk rate their Overall Culture a /100, with Customer Support and Customer Success as the two departments that rate their experience the highest.

Overall Culture
Winner by 1%

  • Five9 Inc84
  • Talkdesk

Employee Net Promoter Score at Five9 Inc vs Talkdesk

55
eNPS
Five9 Inc
37 Promoters 70%
8 Passives 15%
8 Detractors 15%

Employee Net Promoter Score
Winner by 6%

49
eNPS
Talkdesk
83 Promoters 61%
37 Passives 27%
16 Detractors 12%
  • Five9 Inc54
  • Talkdesk

Gender Score at Five9 Inc vs Talkdesk

?
Not enough ratings
Five9 Inc

Five9 Inc doesn't have enough ratings to calculate Gender Score ratings.

Know someone that works there? Invite them to rate their experience.

?
Not enough ratings
Talkdesk

Employees at Talkdesk rate their Gender Score a /100, with Customer Success and Engineering as the two departments that rate their experience the highest.

Gender Score
Winner

  • Talkdesk83

Diversity Score at Five9 Inc vs Talkdesk

83
/ 100
Five9 Inc

Employees at Five9 Inc rate their Diversity Score a 83/100, with Sales as the department that rate their experience the highest.

84
/ 100
Talkdesk

Employees at Talkdesk rate their Diversity Score a /100, with IT and Operations as the two departments that rate their experience the highest.

Diversity Score
Winner by 1%

  • Five9 Inc
  • Talkdesk84

Perk and Benefits Score at Five9 Inc vs Talkdesk

88
/ 100
Five9 Inc

Employees at Five9 Inc rate their Perk and Benefits Score a 88/100, with Sales as the department that rate their experience the highest.

Perk and Benefits Score
Winner by 11%

77
/ 100
Talkdesk

Employees at Talkdesk rate their Perk and Benefits Score a /100, with Customer Support and Operations as the two departments that rate their experience the highest.

  • Five9 Inc90
  • Talkdesk

Professional Development Score at Five9 Inc vs Talkdesk

52
/ 100
Five9 Inc

Employees at Five9 Inc rate their Professional Development Score a 52/100.

83
/ 100
Talkdesk

Employees at Talkdesk rate their Professional Development Score a /100, with Customer Success and Customer Support as the two departments that rate their experience the highest.

Professional Development Score
Winner by 31%

  • Five9 Inc49
  • Talkdesk

Leadership Culture Ratings vs Talkdesk

Five9 Inc rates % lower than Talkdesk on Leadership Culture Ratings vs Talkdesk Ratings based on looking at 1171 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you approve of your CEOs management style?" and "What does the leadership team need to get better at?".

  • Five9 Inc84
  • Talkdesk

Compensation Culture Ratings vs Talkdesk

Five9 Inc
87 / 100

Compensation Culture Ratings vs Talkdesk
Winner by 9%

Five9 Inc rates % higher than Talkdesk on Compensation Culture Ratings vs Talkdesk Ratings based on looking at 393 ratings from employees of the two companies. Ratings come from the answers to questions like "Does your company give annual bonuses?" and "Are you satisfied with your Benefits?".

  • Five9 Inc88
  • Talkdesk

Team Culture Ratings vs Talkdesk

Five9 Inc rates % lower than Talkdesk on Team Culture Ratings vs Talkdesk Ratings based on looking at 373 ratings from employees of the two companies. Ratings come from the answers to questions like "Are your company's meetings effective?" and "Does Your Boss Hurt Your Company Culture?".

  • Five9 Inc90
  • Talkdesk

Environment Culture Ratings vs Talkdesk

Five9 Inc rates % lower than Talkdesk on Environment Culture Ratings vs Talkdesk Ratings based on looking at 741 ratings from employees of the two companies. Ratings come from the answers to questions like "What is most positive about the culture and environment at your company?" and "Does someone you work with closely, make you want to quit your job?".

  • Five9 Inc79
  • Talkdesk

Sentiment Culture Ratings vs Talkdesk

Five9 Inc rates % lower than Talkdesk on Sentiment Culture Ratings vs Talkdesk Ratings based on looking at 520 ratings from employees of the two companies. Ratings come from the answers to questions like "How do your customers perceive your company?" and "How confident are you about the future success of your company?".

  • Five9 Inc87
  • Talkdesk

See how Talkdesk compares to its competitors