Talkdesk Claimed Company
Talkdesk® is a global cloud contact center leader for customer-obsessed companies. Our automation-first customer experience solutions optimize our customers’ most critical customer service processes. Our speed of innovation, vertical expertise, and global footprint reflect our commitment to ensuring that businesses can deliver better experiences across any industry and through any channel, resulting in higher customer satisfaction and accelerated business outcomes. read more
Talkdesk Company Culture
Talkdesk Culture
This score is derived from employee ratings & reviewsChoice Employer
A+
4.6/5
Top Rated Culture Dimensions
CEO Rating
A+Environment
A+Executive Team
A+Happiness
A+Leadership
A+Talkdesk CEO
Top 5%Top 5% of Similar Size Companies on Comparably
Tiago Paiva
84 /100
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Mission, Vision, & Values
At Talkdesk, we are courageous innovators focused on redefining customer experience, making the impossible possible for companies globally. We champion an inclusive and diverse culture representative of the communities in which we live and serve. And, we give back to our community by volunteering our time, supporting non-profits and minimizing our global footprint. Each day, thousands of employees, customers and partners all over the world trust Talkdesk to deliver a better way to great experiences. We are recognized as a cloud contact center leader by many of the most influential research organizations, including Gartner and Forrester. With $498 million in total funding, a valuation of more than $10 Billion, and a ranking of #17 on the Forbes Cloud 100 list, now is the time to be part of the Talkdesk legacy to help accelerate our success in a new decade of transformational growth.
Talkdesk Culture At a Glance
Talkdesk has 1800 employees. 136 employees at Talkdesk have reviewed Talkdesk across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.
Overall, the 136 Talkdesk employees give their leadership a grade of A+, or Top 5% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at Talkdesk are pleased with their total compensation at Talkdesk, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at Talkdesk are extremely happy with their team. 136 Participants grade the quality of their coworkers an A+. The majority believe the meetings at Talkdesk are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at Talkdesk believe the environment at Talkdesk is positive. Most Participants believe the pace of work at Talkdesk is comfortably fast. About 57% of the employees at Talkdesk work 8 hours or less, while 2% of them have an extremely long day - longer than twelve hours.
Overall, the employees at Talkdesk are extremely happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
Talkdesk News
Join our world-class team!
липень 29-го, 2022липень 28-го, 2022липень 30-го, 2022
Our new Career Site (https://careers.talkdesk.com/us/en/) is live! Talkdesk is a global organization of 2,000+ employees located in 19 countries (and counting)! Now is the time to be part of the Talkdesk legacy to help accelerate our success in a new decade of transformational growth! Come join us!
Join our world-class team! | Talkdesk Careers
Talkdesk open positions. Apply to become a Talkdesker today! If you are interested in a role or would like to know more about being a Talkdesker, apply now!
Talkdesk Palooza
липень 26-го, 2022липень 25-го, 2022липень 27-го, 2022
We truly believe the secret sauce to high performing teams is fostering a collaborative and fun environment based on trust. That is why one of the founding values at Talkdesk is ‘enjoy the ride’. And our first Talkdesk Palooza was a lot of fun! From EMEA to North America, LATAM and APAC, throughout the month of June, we felt more connected to each other, we got to know fun facts about fellow Talkdeskers and even got to see familiar faces.
Spotlight On Emma | People of Talkdesk
липень 15-го, 2022липень 14-го, 2022липень 16-го, 2022
A Talkdesker since 2018, Emma Rigl moved from San Francisco to Lisbon, and from Talent Operations to the Learning & Development team. Say ‘olá’ to Emma. #lifeattalkdesk #talkdeskcareers #lifeattalkdesk #talkdeskspotlighton
Happy Pride Month!
липень 6-го, 2022липень 5-го, 2022липень 7-го, 2022
Happy Pride Month! Talkdesk is a workplace where everyone is empowered to be their full self. Join us! #diversitymatters #inclusionmatters #youmatter
Celebrating Juneteenth
червень 17-го, 2022червень 16-го, 2022червень 18-го, 2022
Today in honor of #Juneteenth, a day commemorating the emancipation of slaves in the U.S., we acknowledge the journey and celebrate the contributions made by Black Americans. To learn more about the importance of Juneteenth and how you can take action for racial equality, visit https://naacp.org/campaigns/juneteenth
A Day in the Life
A Day in the Life
Talkdesk employees generally work 9.0 hrs a day
Work Hours
A Day in the Life
Employees at Talkdesk report the work pace is comfortably fast
Work Pace
A Day in the Life
99% of Talkdesk employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Talkdesk employees most often take 0-10 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
78% of Talkdesk employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
Talkdesk employees typically get valuable feedback on how to improve at work Every Week
Feedback
A Day in the Life
95% of Talkdesk employees call their work environment positive
Environment
Let Talkdesk Know You Want To Work There
Tell Talkdesk you're interested in working at the company, while keeping your personal identity anonymous. Comparably will give Talkdesk the opportunity to hire you. When there's a job opening that's a fit we'll make the match happen.
Curious about what work's like at Talkdesk?
Anonymously Ask Talkdesk Employees Any Question
Anonymous Q&A with Talkdesk EmployeesMost Recent Q&A
How's the morale at Talkdesk?
fun, open, smart
What's one thing you wish you'd known before joining Talkdesk?
That it would have reached unicorn status!
How's the vacation policy at Talkdesk?
open and flexible
What benefits does Talkdesk provide?
free food, snacks, flexibility
What's the company culture like at Talkdesk?
open, quirky, mature, fast paced
What's the office vibe like at Talkdesk?
everyone works hard
How's the morale at Talkdesk?
fun, open, smart
What's one thing you wish you'd known before joining Talkdesk?
That it would have reached unicorn status!
How's the vacation policy at Talkdesk?
open and flexible
What benefits does Talkdesk provide?
free food, snacks, flexibility
What's the company culture like at Talkdesk?
open, quirky, mature, fast paced
What's the office vibe like at Talkdesk?
everyone works hard
H1B Visa
In 2019, Talkdesk applied for 1 H1B visas. Of the work permits applied for, 100% were approved.
Work Permit Application Outcome
Talkdesk has a total of 1800 employees
1
Total Applied
H1B Applications Outcome
- 100% Granted (1 out of 1)
- 0% Denied ( out of 1)
- 0% Withdrawn Application was withdrawn by the employer before approval/rejection ( out of 1)
- 0% Certified-Withdrawn Application was approved but later withdrawn by employer ( out of 1)
This data was calculated using publicly sourced data from OFLC Performance Data
Gender Score How positively women rate their overall experience at Talkdesk
Talkdesk currently ranks in the Top 15% of similarly sized companies on Comparably
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Diversity Score How positively minorities rate their overall experience at Talkdesk
Talkdesk currently ranks in the Top 10% of similarly sized companies on Comparably
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eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Top 10%Top 10% of Similar Size Companies on Comparably
49
eNPS Score
| 61% | Promoters |
|---|---|
| 27% | Passives |
| 12% | Detractors |
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Let Talkdesk Know You Want To Work There
Talkdesk Competitors Video
Talkdesk vs Competitors
- 1stTalkdesk84 / 100
- 2nd
RingCentral84 / 100 - 3rd
Zendesk76 / 100 - 4th
Dialpad79 / 100 - 5th
NICE Ltd61 / 100
Perks & Benefits
- Health & Wellness
- Dental Insurance
- Vision Insurance
- Health Insurance
- Life Insurance
- Paid Time Off
- PTO / Vacation Policy
- Paid Holidays
- Maternity / Paternity Leave
- Financial Benefits
- 401K / Retirement Plan
- Performance Bonus
- Office Perks
- Pet-Friendly
- Company Social Outings
- Work From Home Policy
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