Talkdesk Leadership Employee Reviews | Comparably
Talkdesk Claimed Company
Talkdesk® is a global cloud contact center leader for customer-obsessed companies. Our automation-first customer experience solutions optimize our customers’ most critical customer service processes. Our speed of innovation, vertical expertise, and global footprint reflect our commitment to ensuring that businesses can deliver better experiences across any industry and through any channel, resulting in higher customer satisfaction and accelerated business outcomes. read more
This company is accepting feedback from verified employees
EMPLOYEE
PARTICIPANTS
136
TOTAL
RATINGS
3793

Talkdesk Leadership Employee Reviews

What do you like best about the leadership team?

They are strategic and drive company results by keeping a high bar for talent and execution against our company goals

Review from HR Dept

The new leadership team has the right vision and are taking the right steps, in my opinion, to improve our GTM strategy

Review from Operations Dept

The open collaboration is healthy and strong across the leadership team.

Review from Operations Dept

directly facing mistakes, embrace the change

Review from Engineering Dept

What I like best in my leadership team is the empathy and trust communication. More than knowledge and inspiring people, my managers are truly leaders who open communicate with us who help us to develop as professionals and human beings

Review from Customer Success Dept

It's was the best onboarding experience i ever had. Really putting employees first. If only more companies worked like this.

Review from Customer Support Dept

Fantastic leadership! Always eager to hear and share new ideas and definitely eager to embrace new ideas. Transparent and great with feedback. My leadership, in particular, does a wonderful job of praising jobs well done and encouraging us to think "bigger".

Review from Sales Dept

Transparency. Clear, concise and regular communication.

Review from Engineering Dept

I like best Trust and Transparency

Review from Sales Dept

The way they empower their teams.

Review from Customer Success Dept

The leadership team has a constant and evolving focus on improvement and in our common well being. At Talkdesk we feel appreciated and recognized and our leadership team puts us in the center of decision.

Review from HR Dept

More than 50% are women.

Review from HR Dept

active efficient focused responsible unity

Review from Engineering Dept

Team Collaboration and availability when needed

Review from Sales Dept

Openness and progressive values. Unity.

Review from Engineering Dept

I love the culture that they have built. Specifically, in Client Services the #redshoesliving

Review from Customer Success Dept

They are engaged, people-first, emotionally intelligent, and empathetic. They don't put themselves on a pedestal and will help with the dirty work. They are quick to acknowledge and appreciate the team, yet they keep pushing the bar.

Review from Customer Success Dept

They care about me as a person, they have an eye on the long-term company goal, they care about their team

Review from Marketing Dept

They look at those following them as fellow team members instead of just assets from whom results are expected.

Review from Customer Support Dept

They appear to be committed to creating a good work environment.

Review from Customer Support Dept

What does the leadership team need to get better at?

agility, support solving problems, transparency

Review from HR Dept

Respecting employees a bit better. It's hard to feel valued as an individual outside of my manager.

Review from Operations Dept

Transparency; care about people for real - do not just show-off; take care of each department in the same way;...

Review from HR Dept
TOP
5%

Leadership Scores are rated in the Top 5% of similar size companies on Comparably

Rated Talkdesk Leadership the Highest

  • Experience - Entry Level
    +11%
  • Department - IT
    +10%
  • Department - Product
    +6%

Rated Talkdesk Leadership the Lowest

  • Department - Operations
    -15%
  • Department - Sales
    -11%
  • Ethnicity - Hispanic or Latino
    -5%
×
Rate your company