A+
83/100
Talkdesk Claimed Company
Talkdesk® is a global cloud contact center leader for customer-obsessed companies. Our automation-first customer experience solutions optimize our customers’ most critical customer service processes. Our speed of innovation, vertical expertise, and global footprint reflect our commitment to ensuring that businesses can deliver better experiences across any industry and through any channel, resulting in higher customer satisfaction and accelerated business outcomes. read more
Talkdesk Environment Employee Reviews
All
Positive
Constructive
What is most positive about the culture and environment at your company?
The people, hard driving but fun, work hard play hard
Review from HR Dept
Open freedom, good wiki apge
Review from Engineering Dept
We work in a multi cultural environment that embraces the difference and open communication in all the company (from employees to C levels)
Review from Customer Success Dept
Everyone is really supportive and helpfull
Review from Customer Support Dept
there are no prejudices about diversities on points of view, cultures. The company is open to listen to the employees perspectives
Review from Engineering Dept
Embracing, understanding, empathetic, encouraging, fun, energetic, multi-everything (cultural, age, personalities, etc.), intelligent, forward thinking...
Review from Sales Dept
Friendly, open and transparent. Plus the trust and autonomy given to the workers.
Review from Engineering Dept
Respect, Tolerance, Honesty, Understanding, Help
Review from Sales Dept
The "do whatever it takes" mindset. Everyone is willing to lend a hand to get to the same goal.
Review from Customer Success Dept
Culture at Talkdesk is extremely positive. What I love the most is the diverse and inclusive environment and the work life balance.
Review from HR Dept
Extremely inclusive. Mental health initiatives.
Review from HR Dept
Everyone is very kind, there is no general company subordinate relationship
Review from Engineering Dept
Quality of the team that reports to me, the positivity of my leader, and the other departments I interact with on a weekly basis
Review from Sales Dept
Desire to do the right thing and follow good practices. Setting the example.
Review from Engineering Dept
Trust and transparency, we all care about each other and our success as a team.
Review from Customer Success Dept
The amount of appreciation and acknowledgement of achievements.
Review from Customer Success Dept
This new "village" mentality makes everyone feel bought in; people willing to recognize other people for their hard work and contributions
Review from Marketing Dept
It's a fast-changing and growing company that embraces all the challenges and is very diverse.
Review from Customer Support Dept
Everyone feels at home and has no restrictions in regards to sharing news, hobbies, ideas and tips! We work as a singular unit!
Review from Customer Support Dept
our collaborative spirit & our "human-centric" culture
Review from HR Dept
What needs to change to make the company culture better?
1. response time to queries 2. more open minded, not to say no immediately to a new query or idea 3. be more flexible to deal with COVID WFH request
Review from Sales Dept
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