Comparably Awards

Talkdesk Claimed Company

Talkdesk® is a global cloud contact center leader for customer-obsessed companies. Our automation-first customer experience solutions optimize our customers’ most critical customer service processes. Our speed of innovation, vertical expertise, and global footprint reflect our commitment to ensuring that businesses can deliver better experiences across any industry and through any channel, resulting in higher customer satisfaction and accelerated business outcomes. read more

This company is accepting feedback from verified employees EMPLOYEE PARTICIPANTS: 136

TOTAL RATINGS: 3793

CEO: Tiago Paiva

Talkdesk's Management Ratings

Based on 380 ratings, Talkdesk employees rate their manager an "A+" or 88/100. The Manager score takes into account how employees feel and value their relationship with their manager. The score is comprised from Talkdesk employee feedback to questions like “Does your manager seem to care about you as a person?” and “How often do you get valuable feedback on how to improve at work?” Talkdesk's management structure can vary according to department, and scores are broken out accordingly, with Customer Success department ranking the managers the highest at 95/100.

Last updated months ago.

Where This Score Ranks Talkdesk's Manager

TOP
5%
In the Top 5% of 2048 Similar Sized Companies on Comparably
TOP
5%
In the Top 5% of 807 Nearby Companies in San Francisco
2nd
2nd place versus 5 competitors rated on Comparably

Dec

Feb

Mar

Apr

May

A+88 / 100

Jan

Who Ranks Talkdesk's Manager the Highest?

Experience - Entry Level 97/100

Department - Customer Success 95/100

Department - IT 93/100

Who Ranks Talkdesk's Manager the Lowest?

Department - Operations 78/100

Department - Sales 82/100

Experience - 6 to 10 Years 83/100

Talkdesk Manager At a Glance

Talkdesk's Manager score is in 2nd place compared to their competitors which include RingCentral, Zendesk, Dialpad, NICE Ltd, and inContact. Their competitor, RingCentral, is ranked right above Talkdesk. The company is in the Top 5% of similar sized companies on Comparably.

At Talkdesk, employees with Entry Level experience and the Customer Success department feel the most supported and have the best experience with their manager. However, the Operations department and the Sales department think differently and have the least favorable experience with their manager at Talkdesk.