Talkdesk Retention Score | Comparably
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Talkdesk Claimed Company
Talkdesk® is a global cloud contact center leader for customer-obsessed companies. Our automation-first customer experience solutions optimize our customers’ most critical customer service processes. Our speed of innovation, vertical expertise, and global footprint reflect our commitment to ensuring that businesses can deliver better experiences across any industry and through any channel, resulting in higher customer satisfaction and accelerated business outcomes. read more
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EMPLOYEE
PARTICIPANTS
136
TOTAL
RATINGS
3793

Talkdesk Retention Score

Talkdesk is in the Top 5% of similar sized companies in its ability to retain quality employees. 90% of employees at Talkdesk are excited to go to work each day. Overall, 81% of Talkdesk's employees feel the company is doing what it should to retain them while 19% may be considering new employment. Quality employees are difficult to find which makes retaining them all the more important.

Last updated months ago.

Where This Score Ranks Talkdesk's Retention

  • TOP
    5%

    In the Top 5% of 2117 Similar Sized Companies on Comparably

  • TOP
    10%

    In the Top 10% of 944 Nearby Companies in San Francisco

  • 1st

    1st place versus 5 competitors rated on Comparably

90
Dec
89
Feb
87
Mar
87
Apr
87
May
A+87 / 100
Jan
Who Ranks Talkdesk's Retention the Highest?
Experience - Entry Level 95/100
Department - Customer Support 94/100
Department - Engineering 90/100
Who Ranks Talkdesk's Retention the Lowest?
Department - Operations 76/100
Department - Sales 81/100
Department - Marketing 83/100

Talkdesk Retention At a Glance

Talkdesk's Retention score is rated an "A+" by 136 employees. The category helps understand Talkdesk's focus and commitment to retaining employees in their organization.

Over the past three months, Talkdesk's Retention score has remained steady at 87/100. Talkdesk ranks in 1st place versus 5 competitors which include RingCentral, Zendesk, Dialpad, NICE Ltd, and inContact. The Customer Support and Engineering departments are likely to stay at the company the longest, while the Operations and Sales departments are likely to have the highest turnaround.

Talkdesk's Retention score is in the Top 5% of 2117 similar sized companies (1,001-5,000 Employees) on Comparably. The Company ranks in the Top 10% compared to 944 nearby companies in San Francisco.

Talkdesk's Retention Trendline

  • Talkdesk87
  • Other Companies in San Francisco
  • Similar Size on Comparably

How Talkdesk's Retention Score is Calculated

FILTER RATINGS BY

Results from 136 Employees in All Departments, All Genders, All Ethnicities and All Yrs. Experience Experience

AnswerPercent
Yes72%
No28%
Do you believe you're paid fairly?
AnswerPercent
Yes99%
No1%
Do you look forward to interacting with your coworkers?
88
out of 100
How would you rate the quality of your coworkers?
AnswerPercent
Yes90%
No10%
Are you typically excited about going to work each day?
AnswerPercent
Every week43%
Once a month34%
Once a quarter16%
Once a year3%
Never4%
How often do you get valuable feedback on how to improve at work?
AnswerPercent
Yes92%
No8%
Do you approve of the job your executive team is doing at your company?
AnswerPercent
Yes81%
No19%
Do Your Company Leaders Do What They Should to Retain You as an Employee?
AnswerPercent
Very Secure37%
Secure Enough43%
Neutral17%
Insecure2%
Very Insecure1%
How secure do you feel your job is at your company?
AnswerPercent
Yes79%
No21%
Do you have a close friend at work?
AnswerPercent
Yes100%
No0%
Would you leave your current job for a 20% raise at a different company?
AnswerPercent
Multiple times a week0%
Once a week0%
Once a month0%
Once a quarter0%
Never0%
How often do you socialize with team members outside of work?
AnswerPercent
Yes0%
No0%
Do you feel burnt out at work?
AnswerPercent
Yes95%
No5%
Are you challenged at work?
AnswerPercent
Yes0%
No0%
Would you turn down a job offer today, for slightly more money?
AnswerPercent
Yes98%
No2%
Are you proud to be a part of your company?

Talkdesk's Retention Rank Against Similar Sized Companies on Comparably

TOP
5%

Talkdesk ranks in the Top 5% of other companies on Comparably with 1,001-5,000 Employees for Retention Score.

  1. DePuy Synthes
    88 / 100
  2. Chegg
    87 / 100
  3. GitLab
    87 / 100
  4. Talkdesk
    87 / 100
  5. Box
    87 / 100
  6. Tanium
    87 / 100
  7. First American
    87 / 100

Talkdesk's Retention Rank Against Other Companies Nearby

TOP
10%

Talkdesk ranks in the Top 10% of other companies in San Francisco for Retention Score.

  1. Chegg
    87 / 100
  2. GitLab
    87 / 100
  3. Betterworks
    87 / 100
  4. Talkdesk
    87 / 100
  5. Box
    87 / 100
  6. Tanium
    87 / 100
  7. Calm
    87 / 100

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