GEICO – Retrain employees (process and customer skills)

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GEICO is an insurance firm that provides vehicle, property, business insurance products and services to individuals and businesses. read more

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Retrain employees (process and customer skills)

What makes you most happy at work?

I love interacting with customers and performing at my peak.

What does the leadership team need to get better at?

The old white men of GEICO need to open their minds to new processes, especially if they'd like to continue the path of being a "tech" company.

What needs to change to make the company culture better?

Dealing with negative or upset customers can be extremely stressful on occasion.

What is most positive about the culture and environment at your company?

The people

What would you most like to see improved at your company?

Audit process

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