
Building activities and events. However, sadly often missed due to work schedule demands.
Our supervisor is very supportive. The higher up the chain you go, the less we are seen as people, and more as just numbers that don't matter.
Me. I have to constantly give myself a pep talk. Most people are miserable here.
Our team is close, we can speak honestly.
Co-workers to help you get through the day
When we discuss openings at other companies
Review from Customer Support Dept
The coworkers and teammates, below management
Review from Engineering Dept
The heat and AC works.
The days they allow us to work remote
Coworkers at this current role
Just the teammates are the positive.
Daily survival with help and coordination of coworkers.
Ive made friends among my immediate team
The people that are still hanging on. We still have hope in a better future. But thats def running out.
People are lower levels in some departments are really great
Culture - we like each other. Environment? The roof doesn't leak anymore. We have water and ice available. And fridges for our lunch. And most microwaves work.
The most positive thing about the job is getting paid every two weeks.
We get paid timely each pay period.
The people that I directly work with are wonderful my team members and coaches are great. Even our manager is great. We just got a new Director who used to be our manager, so I like that person and trust them.
Review from Customer Support Dept
Work from home is great
Employees need to be treated like people
A new leader that cares about customers and employees and has integrity. the regulators should address the business practices of this company.
Review from Operations Dept
The c suite, work from home policie, and benefits particulary health insurance and bonuses
Clear goals and not implementing changes that aren't in writing.
Review from Customer Support Dept
Keep work from home as an option. Allowing employees to work remote gives them freedom to live where they would like and spend more time with family. Making employees work in an office when it isnt necessary ruins any kind if "culture".
Leadership they need all new leadership teams
Review from Customer Support Dept
Replace the current CEO, break down corporate beauracracy, remove outsiders brought in from mercury and progressive that destroyed our culture
Continue to be the low cost provider but don't be the make the employees suffer
Value associates and listen to their analyses
Review from Product Dept
Management needs to change and the workload is too big for the lofty expectations management has.
Review from Customer Support Dept
You get over critizied at this company. The positive feedback is limited and fake. Then people cheating at the job are never punished.
Review from Customer Support Dept
The culture is amazing, but they need to find a way to fix the turn over rate.
Review from Customer Support Dept
we need to come together as a team
Review from Product Dept
For everyone to have a decent support team and supervisor that actually does their job.
Review from Customer Support Dept
Morale is low, stress and anxiety are high, management uses fear to attempt to motivate employees. It's a terrible environment.
Review from Customer Support Dept
More work bonding activities would help
Review from Admin Dept
Dealing with negative or upset customers can be extremely stressful on occasion.
Review from Customer Support Dept
Compensation and follow through on "threats" to fire the underperforming associates. Threats can't be carried out do to hiring practices.
Review from Operations Dept