GEICO – Improvements are needed in communication. There should be one person assisting you not a different person each time you call. This makes for errors, and different info given. Seemingly they want to close your file before the vehicle was repaired. They pass their responsibility onto others.

Comparably Awards

GEICO Claimed Company

GEICO is an insurance firm that provides vehicle, property, business insurance products and services to individuals and businesses. read more

HR or Marketing? Claim Your Free Employer Account

Improvements are needed in communication. There should be one person assisting you not a different person each time you call. This makes for errors, and different info given. Seemingly they want to close your file before the vehicle was repaired. They pass their responsibility onto others.

What makes you most happy at work?

I love interacting with customers and performing at my peak.

What does the leadership team need to get better at?

The old white men of GEICO need to open their minds to new processes, especially if they'd like to continue the path of being a "tech" company.

What needs to change to make the company culture better?

Dealing with negative or upset customers can be extremely stressful on occasion.

What is most positive about the culture and environment at your company?

The people

What would you most like to see improved at your company?

Audit process

Rate your company