
Field bonuses are paid quarterly.
As long as I'm running my business (my store), there's not much micromanagement.
Every day is different and it's challenging. sometimes the challenge is frustrating, but it pushes us to be better.
We put the customer first. We don't have the best technology but we always find a way to deliver to our customers!
Many of you are disconnected from the field. Spend more time there, and align your actions with your words. Also, there are some departments at HQ that aren't helpful at all. Some leadership changes are necessary. Reward your top talent and replace the underperformers.