Gopuff Outlook Employee Reviews | Comparably
Gopuff Claimed Company
Gopuff is the go-to solution for immediate everyday needs, fulfilling customer orders of cleaning and home products, over-the-counter medications, baby and pet products, food and drinks, and in some markets, alcohol – in just minutes. With micro-fulfillment centers in every market it serves, the company delivers thousands of products quickly for a flat $2.95 delivery charge. Gopuff is open 24/7 in many markets and late-night everywhere else to bring customers what they need when they need it most. Gopuff was founded in 2013 by co-CEOs Rafael Ilishayev and Yakir Gola when they were college students at Drexel University. The Philadelphia-based company now operates more than 600 micro-fulfillment centers in more than 1000 markets across the United States, including Chicago and its suburbs. It has raised more than $3.4B in funding. read more
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EMPLOYEE
PARTICIPANTS
173
TOTAL
RATINGS
4954

Gopuff Outlook Employee Reviews

What makes you most happy at work?

Just being there, it's nice to know someone is counting on me.

Review from Operations Dept

I am an hourly employee and i dont have to work after hours or on call

Review from Finance Dept

Working at home and working with the GOAT SQUAD

Review from Customer Support Dept

I love the environment the way everyone is so welcoming deslong with my customers and being able to help them the way I can is the best part being able to he customer obsessed i love to help others

Review from Customer Support Dept

The environment the people really

Review from Operations Dept

completing my work and ensuring I help my customers

Review from HR Dept

The exciting programs and initiatives that various teams collaborate on to help the world around us.

Review from HR Dept

Learning new ways to use the tools we have.

Review from HR Dept

Team meetings where we can brainstorm and plan

Review from HR Dept

The feeling of being productice and making a difference

Review from HR Dept

I enjoy interacting with quality people on a daily basis

Review from HR Dept

New challenges, and the ability to really stretch myself in an environment that is comfortable with failing fast

Review from HR Dept

I work with a great group of people and we all have a common goal we are working towards.

Review from HR Dept

The leadership team that I report to directly.

Review from HR Dept

Working with great people. Also, having a workload that keeps me challenged and really busy with reasonable extra hours, but not so heavy that it is a burnout situation.

Review from HR Dept

Progress in creating structure where it didn't previously exist.

Review from HR Dept

solving problems, making an impact for our customers, achieiving goals and growth

Review from HR Dept

When I'm able to help others and create processes that help the big team

Review from HR Dept

Feeling fulfilled and valued by my leader and team.

Review from HR Dept

I love the work I am doing and get to solve complex problems on a daily basis, we are just too short staffed in P&C.

Review from HR Dept

What's going wrong and how can it be improved?

Treat the employees who are doing the work better. Pay them, give them benefits. They would work harder if they were appreciated.

Review from Operations Dept

There are less emergencies in an Emergency Room. There are multiple fire drills every day and it usually is because something was messed up in the process and usually because it was rolled out too fast without any testing or socializing with key contributors.

Review from HR Dept

Manual processes, lack of good systems, heavy workload.

Review from HR Dept

Lack of integrity, follow-up, and communication

Review from Operations Dept

High turnover. However we recruit our staff doesn’t attract the best talent. People come in with a perceived notion because we sell smoking product and our main clientele is college people this is

Review from Operations Dept

Our team currently has too much work and not enough people

Review from Finance Dept

Unhealthy culture and work-life balance. Lack of strategic vision to be excited about.

Review from Operations Dept

Honestly yall need be more organize, communication need to be better, human resource need to assailable when handling complaints. And yall need do better on budgeting supplies. I see alot of waste.

Review from Operations Dept

What do you like best about your company?

There aren't any Outlook reviews of Gopuff yet.
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What would you most like to see improved at your company?

There aren't any Outlook reviews of Gopuff yet.
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Review Sentiment at Gopuff

89
89%
11
11%

About Gopuff's Outlook

A+
85/100

Where This Score Ranks Gopuff's Outlook

TOP
5%

In the Top 5% of 1226 similar size companies on Comparably

TOP
5%

In the Top 5% of 46 companies in Philadelphia, PA

?

Not enough ratings to compare against competitors

Gopuff's Outlook is scored an A+ by 507 employee ratings based upon answers to questions such as “How confident are you about the future success of your company?” Gopuff's Outlook score helps to boost their overall culture score, due partly to the fact that the IT department’s positive scores help Outlook to be one of Gopuff's stronger culture attributes. Use the filters below to understand Gopuff employee perspectives by Department, Gender, Ethnicity, and Experience. Last updated months ago.

Rate Outlook the Highest

  • Department - IT
    +12%
  • Department - Admin
    +9%
  • Department - Customer Support
    +8%

Rate Outlook the Lowest

  • Ethnicity - Other
    -9%
  • Gender - Non-Binary
    -8%
  • Department - HR
    -5%

How Gopuff's Outlook Score is Calculated

FILTER RATINGS BY

Results from 169 Employees in All Departments, All Genders, All Ethnicities and All Yrs. Experience Experience

82
out of 100
How confident are you about the future success of your company?
AnswerPercent
Fantastic31%
Good53%
Neutral14%
Bad1%
Terrible1%
How do your customers perceive your company?
AnswerPercent
Yes90%
No10%
Are you typically excited about going to work each day?
×
Rate your company