Gopuff Operations Department Employee Reviews
Briefly describe your overall experience at your company
I have really enjoyed being part of this company. it has been a very positive for me
Review from Operations Dept
I cant think my team enough words could never explain my actions show it though
Review from Operations Dept
What do you like best about the leadership team?
I feel my manager cares about us as a team. We get to voice our thoughts and he listens. Also appreciate the fact that we are talked to about our goals, you care that we are treated fairly and equally. I love the challenges each day, I strive to be the best person and team mate.
Review from Operations Dept
Not only are they leaders they dont hold information back so one day you will be able to lead as well
Review from Operations Dept
The thoughtful progressiveness and embracing of change.
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They care about your personal growth and invest time to develop your skills. It’s a you
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The fact that it is truly a team, everyone helps with the success of each other.
Review from Operations Dept
What does the leadership team need to get better at?
More transparency. More support. Stop expecting temporary employees to carry your workload without proper pay or benefits. Stop changing policies last minute and not properly communicating it thoroughly. Get all SMA's on the same page so we don't get 5 different answers when we actually get an answe
Review from Operations Dept
They need to invest and train leaders in communication and integrity.
Review from Operations Dept
1. Communication 2. Supporting the field 3. Implementing more technology/automation 4. Ensuring their is accurate data available 5. Setting up Career path guidelines
Review from Operations Dept
Many of you are disconnected from the field. Spend more time there, and align your actions with your words. Also, there are some departments at HQ that aren't helpful at all. Some leadership changes are necessary. Reward your top talent and replace the underperformers.
Review from Operations Dept
Clear and cohesive vision and decision making. Let the employees they've hired do their jobs.
Review from Operations Dept
What is the best part about your compensation package?
I'm not sure that I have a compensation package. I love my job, not the easiest but definitely not the hardest. Not sure how the wages compare with other companies. But can't put a price on job you like and look forward to.
Review from Operations Dept
Bonus structure as per meeting goals
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Matching 401K from the start
Review from Operations Dept
The perks, vacation and health benefits.
Review from Operations Dept
The opportunities for bonus and earning additional stock options. Also the 401k and portion paid on health care
Review from Operations Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Permanent position. Benefits and paid time off.
Review from Operations Dept
I mean the cost of living has gone way up Mortgage Gas Prices Food Prices everything went up accept our pay how are we supposed to live and not just survive ?
Review from Operations Dept
More equity needs to be paid out to the operations teams across the board.
Review from Operations Dept
OA's don't get raises, end of year bonuses or bereavement time. My Dad passed away a couple weeks ago, and I had to switch my off days to go to his funeral. I had no time to grieve.
Review from Operations Dept
I would feel better about everything if I felt that the execs in the company were doing all that they can to retain the good people we have. There are a ton of inefficiencies that they seem to ignore.
Review from Operations Dept
What are some of the best things about your team?
We pull together to get things done. We care about one another and always look out for each other.
Review from Operations Dept
We all get along well
Review from Operations Dept
Unit cohesion, the fun we have, we champion and compete with each other.
Review from Operations Dept
They all have such a diverse background and I’m ab
Review from Operations Dept
Everyone truly helps each other succeed
Review from Operations Dept
What do your coworkers need to improve and how could you work together better?
Hold people to the same standards. Properly train SMA's, coaches and managers so we don't get multiple different answers.
Review from Operations Dept
Supporting each other instead of gossiping with their subordinates.
Review from Operations Dept
What is most positive about the culture and environment at your company?
They have lots of great initiatives that are only available for corporate employees not the daily grunt workers.
Review from Operations Dept
It's just really a place I feel comfortable being me, . I'm accepted
Review from Operations Dept
Peace and quiet is the best
Review from Operations Dept
The inclusiveness, diversity, making moves while having fun.
Review from Operations Dept
There’s new initiatives that I can be a part of. I have the o
Review from Operations Dept
What needs to change to make the company culture better?
Leaders being held accountable to their lack of integrity. Communication as a whole with more transparency.
Review from Operations Dept
Top-down vision and maturity as the organization grows.
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Leadership development and character building among managers.
Review from Operations Dept
What did you like most about the interview process?
The amount of people I was able to meet and speak to.
Review from Operations Dept
It went very well and i was able to answer each question based on my past experience.
Review from Operations Dept
interviewer was nice and questions was easy to answer
Review from Operations Dept
What would you improve about your company's interview process?
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What makes you most happy at work?
Just being there, it's nice to know someone is counting on me.
Review from Operations Dept
The environment the people really
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My ability to make an impact every single day!
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The different challenges from new company innovations to training associates.
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Accomplishing goals on a daily/weekly basis
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What's going wrong and how can it be improved?
Treat the employees who are doing the work better. Pay them, give them benefits. They would work harder if they were appreciated.
Review from Operations Dept
Lack of integrity, follow-up, and communication
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High turnover. However we recruit our staff doesn’t attract the best talent. People come in with a perceived notion because we sell smoking product and our main clientele is college people this is
Review from Operations Dept
Unhealthy culture and work-life balance. Lack of strategic vision to be excited about.
Review from Operations Dept
Honestly yall need be more organize, communication need to be better, human resource need to assailable when handling complaints. And yall need do better on budgeting supplies. I see alot of waste.
Review from Operations Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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