inContact – their support for issues and cases is the worst i have ever encountered at any company. its abundantly clear that nice incontact does not care about their customers at all, if they did they would address the abundance of issues with the platform or at least offer a decent level of support

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inContact provides on-demand software that enables call centers to engage and support their customers. read more

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their support for issues and cases is the worst i have ever encountered at any company. its abundantly clear that nice incontact does not care about their customers at all, if they did they would address the abundance of issues with the platform or at least offer a decent level of support

What are some of the best things about your team?

We are all equally committed to our projects and willing to help each other with any issues or questions we may have.

What does the leadership team need to get better at?

Valuing employees as much as they do customers

What does the leadership team need to get better at?

Communicating what's happening in the organization, and strategy.

Briefly describe your overall experience at your company

It was awful, then fun, then unstable, and now it seems fine for the time being.

What are some of the best things about your team?

We work we together, and always helpful

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