inContact Environment Employee Reviews | Comparably
Comparably
inContact Claimed Company
inContact provides on-demand software that enables call centers to engage and support their customers. read more
EMPLOYEE
PARTICIPANTS
15
TOTAL
RATINGS
351
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inContact Environment Employee Reviews

All
Positive
Constructive

What is most positive about the culture and environment at your company?

I work from home full-time

Our team works well together

My own team is pretty positive. We enjoy the flexibility of being able to work from home when we want/need.

Lots of parties. Lots of free stuff. But no raises and good people keep leaving.

What needs to change to make the company culture better?

Since the big layoffs in January, morale has been pretty low. Every week we learn of more people leaving (not just those who were laid off).

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Review Sentiment at inContact

53
53%
47
47%

About inContact's Environment

B-
70/100

Where This Score Ranks inContact's Environment

TOP
40%

In the Top 40% of 2025 similar size companies on Comparably

?

Not enough ratings to compare against companies in Salt Lake City

4th

4th place versus 5 competitors rated on Comparably

The environment at inContact is considered positive by 90% of employees and regarded as having a “moderate” work pace by 5 employees. inContact ranks in the Top 40% of 2025 similar sized companies (1,001-5,000 Employees) on Comparably.

Rate Environment the Highest

  • Tenure - 2 to 5 Years
    +14%
  • Gender - Female
    +11%
  • Experience - 3 to 6 Years
    +4%

Rate Environment the Lowest

  • Gender - Male
    -2%
  • Experience - 6 to 10 Years
    -1%
  • Ethnicity - Caucasian
    +3%

How inContact's Environment Score is Calculated

FILTER RATINGS BY

Results from 11 Employees in All Departments, All Genders, All Ethnicities and All Yrs. Experience Experience

AnswerPercent
7 or less20%
850%
1030%
120%
More than 120%
On average, how many hours do you work a day?
AnswerPercent
Extremely fast20%
Comfortably fast20%
Moderate50%
A bit slow0%
Bureaucratic10%
What's the work pace at your company?
AnswerPercent
Positive90%
Negative10%
Is your work environment positive or negative?
AnswerPercent
Yes33%
No67%
Does someone you work with closely, make you want to quit your job?
AnswerPercent
Yes57%
No43%
Do you have a close friend at work?
AnswerPercent
5% or Less17%
5-10%16%
10-25%17%
25-50%33%
50%+17%
What % of the time are you bored at work?

inContact Employee Reviews In Other Categories

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