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In over 5 years working in an operations leadership role, was never once asked by executive leadership about quality, customer satisfaction, safety, or employee satisfaction. 100% focus on monthly budget goals. Nothing else mattered.
What needs to change to make the company culture better?
Remove the old boys club running the Americas.
What did you like most about the interview process?
Hiring manager was very direct.
What are some of the best things about your team?
There are some highly competent technicians and engineers at Intertek.
What does the leadership team need to get better at?
Actual leadership toward higher purpose than monthly revenue and profit objectives.
What is the best part about your compensation package?
Salary was below industry standard and there is always an excuse to short bonuses, but some of the other perks and benefits were decent.
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